Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 12299118
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Pros mentioned:Battery life, Screen sizeCons mentioned:Memory
Tons of issues with the phone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone in November (I was upgrading from a Motorola G5 plus that never gave me any issues other than updated apps wouldn't work on the device) I already run out of memory space. I only have 2 photos on the phone and a ringtone. The apps that came with the phone plus 8 apps, like Peacok, duolingo. A game, codycross and that's all. I already had to reset the phone twice because it freezes. The headphone jack doesn't work. Sound is not great but doable with wireless headphones. Battery life is great. Screen size is perfect for me. Overall, I was expecting this phone to surpass my other Motorola G5 plus but instead it falls short. Now, I'm waiting to Black Friday to get a new phone and definitely won't be a Motorola.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and sharing your experience with us, Inma. We're sorry to hear that you’re facing these concerns with your new phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
- Pros mentioned:Camera quality, Overall performanceCons mentioned:Memory
slow
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap but performance is a problem. not enuf memory for apps so the phone is slow. display and camera is fine
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DebraJ, We're sorry to hear that you've experienced performance concerns with your Moto G Play phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
- Pros mentioned:Camera quality, Ease of use
Simple OK phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad broke his phone so I bought this simple phone he picked out. So far he likes it. It's easy to use with simple interface and he likes the camera and the screen.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jerry, We're glad that you chose it for your dad and we can feel that you're very happy with the product you've bought from us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Ease of useCons mentioned:Storage space
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my mother. Very easy to navigate and basic smart phone. Only down side is the storage is very limited in space. Otherwise an affordable phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AmberC, That’s a wonderful gift choice. We’re glad to hear your mother finds it easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Pretty Untouchable At this Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Phone for the price very snappy and works well the other companies can't compare when it comes to more budget phones Motorola gives you the best performance you can get for the price. My ratings are based on Price to performance and overall value there are better options but you will pay more.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .BBCustomer, It's wonderful to hear that you find it great for the price, with snappy performance and excellent value. Your perspective on the balance between price, performance, and overall value is valuable for those considering budget phones. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Camera qualityCons mentioned:Memory
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the the phone one month ago. It is good quality and it has a very good price. If you need a good phone it is definitely worth it! Camera is good for my needs, but you definitely would have to buy a micro SD card to have enough memory available. All in all a good decision. Fair price guaranteed!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ClaudiusC. Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you are enjoying the phone's functions, and we appreciate the detailed feedback you provided. Your input is highly valuable to us. We are glad to have you as a member of the Motorola family. Don't forget to join our official community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
- Pros mentioned:Overall performance
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent option for elders who want to be introduced to smart phones
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Benabmo, That’s a great point! We’re so glad to hear that the phone is working well for introducing elders to smartphones. Its simplicity and ease of use can make the transition much smoother. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos
- Cons mentioned:Processor speed, Storage space
Needs more space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is good but it does not go fast enough or have enough room for storage or space have to delete lots of pictures and had to delete lots of video
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ValerieannB, we appreciate you sharing this experience and we're here to help you. Your phone supports an optional microSD card up to 512 GB. A Class 2, 4, or 6 card is sufficient. Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you can easily swap the card and its content between devices. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
- Cons mentioned:Processor speed, Ram
Hello Moto
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Screen resolution is good. A little bit slow and not enough GB and RAM to download too many things. Overall I would recommend it!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, MatthewK. We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
- Pros mentioned:Ease of useCons mentioned:Memory
Good smartphone for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for a decent price. Setup is simple and easy. 32GB memory is way too less, but could be managed using an external memory card
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi sinee, we're thrilled to hear that you had such a great experience with your recent purchase! Your positive feedback really shows the quality of the product you received. Thank you for choosing Motorola Mobility as your device provider and for sharing your experience with us. Don't forget to follow us on our official community page at https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. We appreciate your support! -Ythan
- Pros mentioned:Camera quality, Overall performance
Amazing Phone for the Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is good Display is also good Camera is also good Only phone gets heated easily except that great phone for this price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you, KumarA, for choosing Motorola Mobility as your device provider and for entrusting us with your needs. Your valuable feedback is greatly appreciated and motivates us to continue improving our products. Stay connected with us by following our official community page for the latest updates on our newest devices: https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. -Ythan
- Cons mentioned:Processor speed, Storage space
Not enough storage for my needs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement. Realized the apps I normally use used up all of the internal storage, so I had to delete a few and clean up my items. Because of this the phone is a little slow. Connects fine to my things but is only a short term solution as a replacement. I will need to get a phone with bigger storage/memory to function correctly. I also bought external storage but it will only hold photos, not apps- which is taking up almost all of the memory.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Cbeam041. Your feedback is important to us, and we are sorry for the inconvenience you have experienced. We'd like to help you in any way we can. Please email us at supportforums@motorola.com at your earliest convenience. Thank you. -Belle
A great budget option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is a great budget option! I know other brands, like Samsung and Apple, have taken over most of the cell phone industry, but I wouldn't completely rule Motorola (and their non-flagship options) just yet. Knowing that they are amongst the originals of the cell phone brands and the Android OS, what they offer is still top-notch and compared to others, at a great price. This phone is great for anyone that is even slightly below a super user. Another feature of the phone that won me over is expandable storage using a micro SD. Nice to have that option too!
I would recommend this to a friend- Pros mentioned:Battery lifeCons mentioned:Processor speed
Okay cheap phone with decent battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first thing you will notice that it is slow. But given the price its hard to crib about that, and it has good battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to know that you're experiencing slowness on your phone, Sifar. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
- Pros mentioned:Battery life, Camera quality
Decent phone for decent price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked it up open box. Works great. Decent camera. Performance is ok. Long lasting battery. Can't expect better than this at this price. Happy to had this
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to hear that you're having fun with the device, Amit. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Ease of use
Cheap phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent phone that I bought for my mother, easy to use and very fast and good quality
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Feel free to follow us on our official community page to get along with other Motorola users who have the same device as yours GracielaV. Thank you for sharing this wonderful experience with us and for choosing Motorola Mobility. -Ythan
Great cheap phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my 18 yrs old sister. A sturdy phonebthat is enough for daily use. Chevk the net phone calls and text. A reliable phone that will bot break the bank amd will still do the job. Good for the price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ChriatianG! We appreciate you being a Motorola device owner and for taking the time to share your feedback. Please stay connected with us by following our official community page to stay updated on our newest devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
- Pros mentioned:Battery life, Screen size
Affordable with Good features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice big, clear, and bright screen. Responsive touchscreen with good colors. Good wifi and Bluetooth. Large battery, The sound quality is good
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MuraliD, Thank you for sharing your positive feedback! We're so glad to hear you're enjoying your phone. It's great to know that you appreciate the big, clear, and bright screen, as well as the responsive touchscreen with vibrant colors. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
6 phone family we love them
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I have one for myself and all five of my kids have the exact same one it's been a great phone it's been durable we haven't had any issues with needing her play some we've had them for a while now good storage good memory relatively fast no issues love the fact that it's unlocked and I've been able to use the same phone while I've been trying to figure out which carriers are the best for us
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your wonderful feedback, Lizzy. We're thrilled to hear that you and your kids are enjoying your Motorola phones. It's great to know they've been durable and reliable for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Processor speed, Storage space
Great quality for the low price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being upfront, the phone has miniscule storage and is a little slow. But as my only concerns with it, it's absolutely worth it for the price of $120 after tax. And i's unlocked so you can easily bring it to your carrier.
I would recommend this to a friend