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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,456 reviews
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone.........little bit on the large side but i can live with that if everything continues to work as great as it has been

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi none, we are grateful for you being a proud owner of one of our Motorola devices and we are delighted that you shared your experience with us. Remember, we are always ready to assist you whenever you need help. Join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to connect with fellow Motorola users. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    touch screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the touch and swipe seems to be slow in reacting. I have to do it twice for the screen to change. not sure if it is just my phone or a glitch. Works ok outside of that annoyance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback with us, DonaldP. We're sorry to hear that you're experiencing concerns with the touch and swipe responsiveness on your phone. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for traveling overseas and makes great gift.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HuyP. Thank you for posting your positive feedback. We are happy that you appreciate the phone. Thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Perfect gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price tag, I bought it for a gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like my phone~

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fine for me. Being 82 I do all the things I need or want to do on it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CaroleD, we appreciate you letting us know how satisfied you were with your Moto G Play 2023. We're happy that you were able to navigate it easily. For more information on our latest devices, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Play Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and the support from the Geek Squad in transferring data from a broken phone was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Moto g Play 2023 phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Phillip help me. This man is awesome. He was patient and very knowledgeable. Helped me pick a phone that I am very happy with

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RuthB, Thank you for sharing your positive experience with Phillip! It's great to hear that he provided you with excellent customer service and helped you choose a phone that you are very happy with. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Bad phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. I thought this phone was an upgrade. This is a terrible phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BreonN, We're sorry to hear that your experience with your phone hasn’t met your expectations. We'd like this to be checked. Could you let us know more about the specific concern you’re experiencing? Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a phone person and traded up from a flip phone in order to instrall a few apps that I wanted. For my use the phone has features that I find mor annoying that helpful. I am also trying to figure out why it won't take calls from iPhone users.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear about this condition of your device where it doesn't allow to receive calls from iPhone users dlight62. To assist you better, could you please share with us more information regarding when this concern first occurred and the steps you have taken to resolve it? This will enable us to gain a clearer understanding of the situation and provide you with the most appropriate and effective solution. In the meantime, we suggest you to check if you're using the device latest software version and see if there are any changes. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for someone. I like that it's unlocked, and it has nice options on it. I have an older Moto G phone and love mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my mothers phone, swapped her sim card and everything worked perfectly with a tru-connect phone sim card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable phone! I am giving two phones for a gift for my loved ones!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, YasminJ. Thank you for sharing your feedback! We're so glad to know you're enjoying your Motorola phone and that you're thinking of gifting two more to your loved ones that’s such a thoughtful gesture! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok phone for call/texting, but doesn’t do well with running most apps. If you are looking to mainly call/text on it I would recommend this phone. Otherwise if you plan to play games/apps on it I would not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Reliable Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my brother to use while in Mexico, as he had a crappy phone with bad reception, so calls would be impossible. He loves it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing our product and for this positive feedback, LeslieG. We are happy to hear that your brother is satisfied with his new Moto G Play phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable. Great unlocked Motorola phone. In the past, I have one of the original ones, and did not let me down.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    So regret this decision

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I've ever bought there is so many uninstallable manufacturer apps and so little memory that I cant even use most functions on the phone if I have anything more than Facebook downloaded The stylus I had before was much better but I didn't want to buy the same phone after it broke. Really wish I had.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RyanC, We appreciate you posting your feedback. We are sorry for the inconvenience you have experienced. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Accesible phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I bought it to use a chip from Mexico (Telcel), and it works just great. Basic phone, but I don't need anything fancy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ELAl, We're delighted to hear that our product is working great for you with the Telcel chip from Mexico. It's fantastic that the phone meets your needs as a basic device, and we appreciate your preference for simplicity. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for the price and to slow on processing things

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phome under 100 dlls i have tried

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price tou pay is worth a very dollar and you can expand the memory so that makes it exelent phone for a 100 dlls phone keep in mind that

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EduardoC, Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the support you have shown us. We encourage you to share it with other users on our official community page at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you for choosing Motorola. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good cheap phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Cheap but operable phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, JacobB. We are delighted to see that you are satisfied with your purchase and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility