Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 12299118
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Cons mentioned:Processor speed
Too slow of an OS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a burner phone for a month....and whole time I am just thinking I should have spent more for the burner phone....it's way too slow...takes a long time to even start up. Texting alone it needs to keep up with me and I text Swype style. It's such a laggy phone it's frustrating
No, I would not recommend this to a friend Won’t connect
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would’ve known that this phone wouldn’t connect to any wireless chargers or any Bluetooth earbuds
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Alicia, We’re sorry to hear about your experience. The phone does not support wireless charging, but it should connect to Bluetooth earbuds without any problems. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com and we'll be assisting you from there. -Mitch
Nice phone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice budget phone, highly recommended, I bought two for my sisters...
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the fantastic feedback, Roger. We're thrilled to hear that you and your sisters are enjoying the phone. It’s great to know our budget-friendly option is making a positive impact. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget phone for your kids parent's and you dont have to break the bank for a phone that gives you an essential need
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi XavierR, It's great to hear that you find it to be a great budget option, especially for kids and parents who want a reliable device without breaking the bank. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Excellent Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone and excellent customer service. The staff all have solid product knowledge which is very helpful.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DanaH! We were thrilled to hear that you think the device is amazing and that you had a fantastic customer experience when purchasing it. We're eager to learn more about your overall experience with the device. Join our official community page and stay in the loop with the latest devices, while connecting with other Motorola enthusiasts. Just head over to https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Looking forward to seeing you there! -Ythan
Simple phone works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great simple phone, spent a little extra for a good case, ordered online picked up at the store, very quick no hassle process
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KellyE, this positive feedback from yours means a lot to us. Thank you for choosing Motorola mobility and for sharing this experience with us. Feel free to follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the unlocked phone for a reasonable price and it worked.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello Curtis, Thank you for posting your remark and we're so glad that the phone is working perfectly. It is proven that the Moto G Play 2023 is fairly priced with high-quality functions. Get to know more about the phone's features by following our official Motorola community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
PieceOfShit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone keeps glitching and me and freezing in the middle of doing stuff like calling out and will say I have no signal when I know I do. Overall in my eyes, this product sucks to me. I wish I could get my money back
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CoryG, we're sorry to hear that you are experiencing a glitch and that your phone freezes. Can you try to do a soft reboot on your device, by pressing and holding the power button for 10-20 seconds? Have you tried to insert the SIM card into a different device and observe if there's any improvement? In the meantime let's reset the network settings to fix the signal. To do these:
1. Go to Settings > System > Advanced > Reset options.
2. Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS.
3. Touch RESET SETTINGS.
4. Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your internet connection again.
For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Accessories
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone work good I but it for my son and it’s very good but there is no charger and headphone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CurtisS. we appreciate you sharing this experience. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get use to the fingerprint sensor on the power button.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MoviejunkieOne, thank you for taking the time to reach out to us, and we're sorry to hear that you can't use the fingerprint sensor on your device. Let me help you with that. Please follow the steps provided on this link to resolve concerns regarding the fingerprint sensor on your device at https://en-us.support.motorola.com/app/answers/detail/a_id/170710/~/fingerprint-security---moto-g-play---2023. For other concern please send us an email at supportforums@motorola.com. -Ythan
Moto G play 2023
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it’s a nice phone and expensive and it does the job
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're truly glad to hear your positive feedback, GlennG. We're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Processor speed
Phone becomes too slow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone becomes too slow. tried restarting and still like that
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mung, Thank you for reaching out and sharing your experience. We're sorry to hear that your phone has been running slowly even after restarting. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
She likes it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter picked out this one. She liked the color, size and it being unlocked. The camera is not that great but it's still recommend it.
I would recommend this to a friendThe best phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was perfect I gave it to my brother in Mexico and it’s a perfect phone to have no need for anything else
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MartinB, We're glad to hear that the phone was perfect for your brother in Mexico! It's great when a device meets all the needs without any extra fuss. Thanks for sharing, and we hope your brother continues to enjoy using it! If you're interested, please follow our official community page:
If in case you need help, kindly visit our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but they don't have honest people there workin
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TommyA, Thank you for buying our product. We are happy to hear that you find it fine and if you ever need help, give us a holler or reach out to our official Moto G Play 2023 community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you for choosing Motorola. -Belle
- Cons mentioned:Processor speed
Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow from day 1. Bought this as my daughters 1st phone. She got a Samsung 4 weeks later.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, Brian. We’re sorry to hear that the phone didn’t meet your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Motorola phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good ,I sent it to México for gift and I thought the y going to have problems for add a line but everything it's okay very good buy.
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought as a gift and so far they like it.. is very lightweight and perfect to fit in your pocket
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, LuisM. We’re thrilled to hear that the recipient of your gift is enjoying their new phone. We’re glad to know that they appreciate its lightweight design, making it easy to carry in their pocket. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. Loyal Motorola phone user for 25 years.
I would recommend this to a friendGood Phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the a better phone and fast enough, but the price seems to be overkilling it as there are newer generation phones at this price available.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback about your Moto G play 2023. Though you are not satisfied with the price, we still value your feedback and appreciate it. I will pass this to our team for the future. -Carlos