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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,456 reviews
  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price, its very fast. No issues with charging

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi James, your satisfaction holds immense value to us. It serves as a testament to the exceptional quality of our product and the outstanding customer service we provide. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Stay connected with us and be a part of our thriving community! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Stricker review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and worked as it should but it did have a problem with incoming calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Isaiah

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for a gift and the phone works great, no scratches

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone, IsaiahB. We are thankful for your trust and that you chose Motorola. It is also overwhelming to hear that your friend is happy with the Moto G Play (2023)'s quality and functions. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, MarlonB. We're glad to hear that you're satisfied with your Motorola device. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Google assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google assistant works some times. I always have to turn the app off and on to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone function's. Good reception during traveling.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Charlie, thank you for the positive feedback. We are overjoyed to hear that you are satisfied with your purchase. The Moto G Play 2023 has an excellent feature that you can enjoy. Join our official Motorola online community page if you're interested: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Service above and beyond

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connor at the Everett Mall location was amazing, he is the reason I'll return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good price for this phone, arrived in short time. Am happy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Greetings dowj! We are delighted to hear that your recent purchase went smoothly and you had a positive experience. We sincerely appreciate you selecting Motorola Mobility as your trusted device provider. Remember, we are always available to assist you whenever you need any help. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay connected with us. -Ythan MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Good price but missing some features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoyed that you can’t extend the base memory with sd card but otherwise a nice little phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Christjp05! We're glad to hear that you find our Motorola phone to be reasonably priced and overall nice. We understand your concern regarding the inability to extend the base memory with an SD card. We're continuously working to improve our products, and your feedback will be taken into consideration for future enhancements. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    new android 5g phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good reliable product and was only 99.99$ so a good device works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that fact that is unlocked can be used in any country.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's definitely a convenient feature, Fatou. Having an unlocked phone gives you the freedom to use it with different carriers and in various countries without any restrictions. It's great for travel or if you ever decide to switch carriers. You can join our online community if you would like to know more about the exciting features of our devices: https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone it looks beautiful thanks you so much Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it's

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone get some go to best buy now can't wait for what nexts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola - Moto GPlay 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are really affordable and great gifts items I must say.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing this positive feedback towards your recent purchase EmmanuelN and we're fortunate for choosing Motorola mobility. To be updated in our latest devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for a quick replacement due to breaking the previous one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello HarryG, Thank you for choosing Moto! We're glad to hear that our phone served as a quick replacement for your previous one. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a cheaper phone, very clear images.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TammyM, I appreciate you taking the time to share your fantastic experience with your new Motorola device. If you ever require any assistance, please don't hesitate to reach out to us. Additionally, I encourage you to follow our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en for more updates. Thank you! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item received an excellent A recommend to every customer

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you, ChristopheraC, for sharing your experience with us. We truly value your feedback. If you'd like to stay connected with us, feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We look forward to seeing you there! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Heats up but great fir privr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone heats up if u put it in charge for too long but great for price

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Siene, Thanks for bringing this to our attention, I know how concerning this problem can be. Phones do get warm and even hot, but almost never dangerously so. It is normal for a phone to get warm while charging and discharging, and the faster it is charging -- or the more power it is using -- the hotter it may get. If you are gaming streaming media navigating, etc., you should expect the phone to get warm. If your phone should ever get warm enough to be concerning, you should see a warning, and the phone is expected to shut down automatically, so it can be cool. These are rare events, but the safeguards are there. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the little one and they love it. Definitely worth the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone for your little one, EdwinA. We are thankful for your trust and that you chose Motorola. It is also overwhelming to hear that they love the phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone for the money, it works well and the screen is bright.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, Happystreamer. We are delighted to hear that you are satisfied with the features of your phone and that you are pleased with your purchase. Your support means a lot to us. We invite you to join our community page and share your experience with other users at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility