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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,456 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts, kinda slow but ok, screenshot don’t always work seems sensitive in that area

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Buyer! We're sorry to hear that your device is slow. Have you tried restarting the device to eliminate all the running apps in the background? May I suggest checking if your device has the latest software update too? To do this, go to your Settings > System > Advanced > System updates and be sure all your apps are updated. -Nate MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Phone on the budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this phone to Gift a relative. They loved it. Easy to use and navigate. Great quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, Hamza! It's always a joy when a gift is well-received, especially when it's something as essential as a phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is cramped with random apps that i just have to go through and delete. the phone itself seems really nice but software wise seems rough around the edges. there's times when you scroll through your phone and it looks beautiful, and other times where it big time lags typing words into the Amazon search bar on Firefox. even though it sounds like I'm dunking on this phone i do think its worth when on sale.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback with us, Doingthisreviewforpoints. We're sorry to hear about the inconvenience caused by the pre-installed apps and the occasional lag in performance. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone i definitely recommend it. Worth the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Spartan117. Thank you for the recommendation! We're glad to hear you’re happy with your phone and feel it’s worth the money. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great distance for dollars spent!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I needed a smartphone in a pinch for work, and I was just a month away from the next generation of iPhones. I have to hand it to this thing—aside from it being a little slow and having lesser storage capacity, it has been well worth its price. It's fast enough for Google Maps to be accurate, which is what I needed for work.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi David, We're glad to hear our device met your needs, especially for work and navigation. We appreciate your insights on speed and storage; we continually strive to improve in these areas. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Moto z

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the phone. The picture is very clear sleek design. Good battery life and quick internet connection other than the hotspot being slow has been very good experience with the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TammyV, We're thrilled to hear you're enjoying your phone overall, especially its clear pictures, sleek design, good battery life, and quick internet connection. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best budget phone period

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a tank. Ive hit it with a full day and a half of heavy use between charges. I have no clue how motorola does it. Pictures are clear. Sound is loud and clean. Comes unlocked and includes a nice charger. Motorola for life....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Motorola - Moto G Play 2023 32GB Unlocked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola - Moto G Play 2023 32GB Unlocked is a reliable gem, aligning with my positive history with Motorola phones. Despite being a 4G device, its performance competes admirably with pricier 5G alternatives I've owned. Priced just over $100, it offers unbeatable value for those seeking a budget-friendly yet efficient phone. The unlocked feature ensures compatibility with almost any carrier, adding to its user-friendly appeal. Motorola's Moto G Play 2023 stands out as an excellent choice for individuals in need of a trustworthy and affordable smartphone without compromising on essential features or performance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GaryB, We're delighted to hear that the phone aligns with your positive history with Motorola devices and that it competes admirably with pricier 5G alternatives. Your insight into the unbeatable value it offers at just over $100 and its efficient performance is valuable feedback for us. We're glad to know that the unlocked feature enhances the user-friendly appeal by ensuring compatibility with almost any carrier. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    On the fence? Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be called much more than "good" within the entire sphere of modern day cell phones. But it is a GREAT phone - for the price you pay. I bought this phone after my iPhone X was broken, and again after my iPhone 12 was stolen. So, I have purchased this phone twice already! It's my go-to "cheap phone" and I love it! Honestly, if you are switching from an iPhone, you may find there are more features relevant to you on this phone! Highly recommend to anyone who is considering purchasing. Cons: the camera is crappy. The image quality is crappy. So what? I didn't buy this phone to start a professional photography career. I will continue to use this phone as long as I can. Fantastic value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Works great for my son. I like that an SD card can be added for storage. It can be hard to transfer information to the SD card.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AngBa, We’re glad to hear your son is enjoying his new phone and that the SD card feature is useful for extra storage! Thank you for choosing Motorola, and we appreciate your feedback about transferring information. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and camera. Obviously not the S23 ULTRA but I use for my business and works great. Battery life es super.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LordValadez. Thank you for taking the time to share your experience with one of our phones. We are glad that the phone is working as it should and that you are satisfied with your device. Thank you for choosing Motorola. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    2023 Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but affordable price I’m loving it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ms. Smith

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Perfect size. Has abundance of options to choose. Everyone that gave me guidance to operate had no problems. Contains everything I need in a cellphone. Actually, more than I will ever use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Satara, We're delighted you're satisfied with your new cellphone. It sounds like you've found the ideal fit for your needs, with plenty of features to explore. Enjoy discovering all its capabilities. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Nice Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Picture quality is really good. Just wish it had more storage space. Great price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola Mobility and for sharing this experience Reese. I understand that you would like to have more storage space on this device, and I completely agree that this would be a great addition. I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. While I can't make any promise about this feature being implement, we are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! For other concerns, we're always here to help. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Great phone, simple to use, great camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connection, camera works great, would buy this again as an affordable phone, slim, fits in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great brand..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,for someone who just wants to have a phone without all the complications… My grandmother loves Motorola phones Very easy to understand,plus durability.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Nice phone for a small budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek design, vibrant display, and impressive camera make this phone a standout choice for its price. Its user-friendly interface and reliable performance add to the overall positive experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic review, Manoudz138! We're thrilled to hear that you love the sleek design, vibrant display, and impressive camera of the phone. It's great to know that the user-friendly interface and reliable performance are also adding to your positive experience. Your feedback means a lot! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Afordable super phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, great screen, nice refresh rate. loved battery life. screen resulotion is very decent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage space

    Rated 5 out of 5 stars

    Moto G, great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, lots of phone for the money. 32GB fills up fast but the expandable capability makes it easy to solve this slight problem. Quick startup and easy to operate, good battery life, good camera. No problems so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CharlesS, We appreciate you taking the time to give us very positive feedback and we're happy that you love the phone. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Motorola phone for this year i love these phones it stays charged for a very long time it takes amazing clear pictures to and it has a lot of features i would recommend this phone

    I would recommend this to a friend