Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 12299118
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Cons mentioned:Processor speed
Poor processing system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.device is sooo slow takes 30 seconds to open and begin functioning most of the time, and sometimes the screen goes to a dark mode, maybe a power saving feature but I didn't tell it to do that part.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello AndreanaD, Your feedback is important to us, and we are sorry that your device is giving you a hard time. We want to help. Have you installed the latest software on your device? Check Settings > System > Advanced > System Updates. It's important to ensure that all your apps are up-to-date. Also, run the phone in Safe Mode to see if it behaves the same. As we stand behind our products, we would like to take this chance to further check. Please email us at supportforums@motorola.com so we can offer more help and investigate this matter. -Belle
Motorola
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work well And he doesn't grab the internet well
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you're experiencing concerns with your Motorola device, ElizabethM. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
How Moto G Fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. If you're in need of a phone this will work for you.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, LilieC. Glad that you gave us 3 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Cell phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good phone to operate and handle...I would recommend
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you, JerrineP, for your recommendation of this device. We truly value your support. If you ever require any assistance, please don't hesitate to reach out to us. Stay connected with us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay updated on our latest devices. -Ythan
Moto cellphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned phone. Thought i needed new one. But it was my service that was bad.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Barber. If you need more help, you can drop us an email at supportforums@motorola.com. We will be pleased to assist. -Belle
Not my favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was ok. Definitely not the greatest of Motorola phones though.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mondeez, We genuinely appreciate you taking the time to share your experience, even though it didn’t meet your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Please write us an email to supportforums@motorola.com. We'll be there to help. -Kylee
Movil for kids as first movil
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this telephone for my son as his first telephone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi gallego, we appreciate you for taking the time to share how a Moto G Play 2023 becomes the first mobile phone of your son. Thank you for choosing Motorola Mobility and for putting your trust in us. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Time will tell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an okay smart phone for the price point. It's a little touchy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RichardC. We sincerely appreciate you taking the time to share your thoughts about our product, and we constantly work to provide good service for our product. We would like to invite you to our online community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
$99 special
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What do you want for a hundred bucks that's fine can't expect much
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for buying this phone, JamesB, and for giving us your rating. We truly appreciate it. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
- Cons mentioned:Processor speed
The slowest phone in existence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Passing a Kidney Stone would be a faster and more enjoyable experience than ever using this phone again. It is so incredibly slow, its painful. DO NOT BUY
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jordan, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Glass os really weak
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass in this phone breaks really easy , so the company needs to improve it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AbeE, Thanks for sharing your feedback with us and we're sorry to hear about your experience, We'll be sure to forward your feedback to the appropriate team. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at supportforums@motorola.com. -Mitch
Ok phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for what it does. Not a great phone. Would not buy again
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sending us 3 stars, Gplass. We appreciate you taking the time to share your feedback with us. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
An ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok cell for a kid that looses phones or breaks.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, Rodso. We're glad to hear that the phone is serving its purpose as a durable option for a kid. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Not a bad phone for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty good phone for a spare, don't think could use everyday.
I would recommend this to a friendCant complain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for my 12 yr old son. Just need a phone to contact him.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback, FrancoD. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and poor touch screen response. I was not impressed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosephM, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
Motorola
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty sweet cheaper phone in the $100 dollar area
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the recommendation, MichaelM! A good phone in the $100 range can be a great find. It's awesome to hear that you're happy with your choice. Affordable yet effective phones are always a win! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Won't blow away.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing amazing about this phone, very low-quality phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SheilaJ, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
its just fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its not top model, they can do better job on phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MoeezR, we're glad for taking the time to reach out to us. We're happy to hear that you got one of our Motorola devices. We're always here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes phone rings without displaying the caller. It can be defect?
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for writing this feedback, TesfaB. We're sorry that you had this experience, and we'd like to sort this out. We suggest checking that phone app notifications haven't been disabled. Touch and hold, then touch > Notifications and make sure they are on. Please also test the phone in safe mode to see if it behaves the same way. Let us know if it helps by sending us an email at supportforums@motorola.com. -Belle