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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,456 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage space

    Rated 3 out of 5 stars

    A quick fix when I couldn't be without a phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great replacement that costs less than a screen would for my current phone. Decent battery. Cons.... Low storage space, too many pre installed apps. Also, was told it was 5g, while a nearby coworker told him it wasn't, he assured me it was.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DawnS, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Pre installed apps came from your carrier and there's no option for us to remove it. This device is a 4G device, see specifications and features of this on the provided link below https://en-us.support.motorola.com/app/answers/detail/a_id/172802/~/moto-g-play-%282023%29---specifications. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great Moto Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good large screen phone, lots of battery life and working flawlessly. Its cost is very competitive. It serves as my secondary phone for international trips.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent for its price level. It offers great value and performs well. The user interface is friendly and intuitive, making it perfect for everyday use. It also pairs seamlessly with my Bluetooth devices, and the battery life is impressive. Overall, I highly recommend this phone to anyone looking for a reliable and budget-friendly option!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, Ringuser2. We’re thrilled to hear that you’re loving your phone and finding it reliable, user-friendly, and a great value for its price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    motorola g play android phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like this android cell phone . it is easy to navigate and i like the large numbers and letters and overall size is easy to hold

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know how you love the device and this fits your needs Irenel. We're always here to help if you if you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Excellent...!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He loved it. Its very nice and very compact. Battery power is good. Overall, my son is very happy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mani, We're glad to know that your son loved the phone you bought for him and that it's meeting his expectations. It's great when a device turns out to be very nice, compact, and with good battery power. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Not worth it even at low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandson. Good phone with plentiful games BUT terrible amount of storage! Way to small for a phone that was meant for game playing even bought extra storage chip and phone continues to say not enough storage! Sadly I would not recommend this phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Greatexperienceatbestbuy. We're pleased to hear that your grandson enjoys the games on his phone, but we're sorry to learn about the storage concern you've encountered. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ok phone. Potential issues upgrading to Pixel 6a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is a good general phone. Only negative found was when transferring over Google account/info to a Pixel 6a. For some reason it kept throwing errors back and forth between the 2 phones. Not sure why this occurred since both phones had latest Android version.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review and for taking the time to share your feedback, WD74. We're glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Totally fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For somebody who is on a limited budget this was a fantastic bye size quality clarity and ease of function was surprising

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TimothyS, We're thrilled to hear that our phone has been a fantastic buy for you, especially considering your limited budget. It's great to know that you've found the size, quality, clarity, and ease of function to be surprising and satisfactory. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great picture quality , light weight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was delivered to the address with3 days , picture quality is great , charged quickt has good battery life and outstanding sound quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your positive feedback, Nel876. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Not even worth it as a cheap temporary replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to provide an interim solution to my son's unusable phone til we got home from vacation. While the phone's performance was better than I exp;ected- he prefers the function of the Moto G Play to that of his Samsung A14- we encountered a problem I did not foresee. As a former Motorola phone user, I was always impressed with the durability of the screens on them. This phone, however, had a fragile screen which broke the second day it was used. And subsequently, it broke severely numerous times over the 10 days we were gone.to I will not likely buy another Motorola phone, as my last personal one had a defective battery, which overheated, quit charging, and began to discharge rapidly while I was on a plane, coming home from another trip. Had I not noticed the batteries rapid discharge, I could have been stranded. I would not reccomend this phone; I would steer clear of it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We sincerely apologize for the inconvenience and frustration this situation has caused you and your son during your vacation, BrianK. It's disheartening to hear that the device did not meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. -Iza MotorolaMobility

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage space

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works well my have to upgrade because it doesn't have enough storage space but it runs well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good price for this product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this product with excellent cost benefits, fast, durable and durable batery life. I like a lot from camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy in store Service representative and Geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The regular phone sales person was no help at all. He did not know what he was talking about. I went over to the geek squad desk and she found a phone, loaded with my carrier's data completely and found a case plus screen cover for me. This was truly a blessing since it was for my elderly sister our of state in a nursing home. I was in tears for all she helped me with. The other guy they can let go. Having the geek squad total package is worth the annual renewal. I would not have anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to use in another country. Easy to use. Perfect for taking good pictures. Husband and daughter happy with phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this wonderful feedback that you shared with us, MelizaB. We are delighted to hear you are enjoying the phone's functions, and we thank you for trusting Motorola. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    The moto g play 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moto g play is a decent basic phone. Has a large hd display and a long lasting battery but the processor is pretty slow on here. Can do basic task anything more you will notice the lag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, gets the job done, if you only need a phone to text and call then this is the phone for u. Simple and great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with the phone, ValentinaB. We're glad that you are happy with the phone's performance and quality. You can connect with other users and share your experience by joining our official online Motorola community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    We are happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price we can complain. It works nice it’s not too fast or too slow. It has a nice screen. It’s good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the kind words, Jasmax. We're so happy to hear that you’re both enjoying the phone and that it's been a great fit for the price. It’s great to know the screen and overall performance are just right for your needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    One of the best price to performance phones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kid as they broke they phone and needed a new one quickly. For the use that my kids use it for, it seems to work just fine and they've mentioned no complaints to me about it. It's a tad bit on the slow side due to the weak processor it has, but outside of that you aren't going to be the price to performance of this phone unless you buy a top tier phone used from 3-4 years ago at this price point.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Decent budget phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Very slow processor. Delete as many things as possible and remove all background permissions and it actually works.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your experience, SeanT. We're pleased to hear you find the phone to be a solid, budget-friendly option. We’re sorry to learn about the performance concerns you’re facing. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has been improving a lot their divices. The screen is a lot better and the images so clear. The battery is also working well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WantAppleWorkAndPayForIt, your positve feedback means customer satisfaction. Thank you for having one of ou Motorola devices. We're aleways here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility