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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1430 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,430 reviews
  • Cons mentioned:
    Ram, Storage

    Rated 1 out of 5 stars

    Save up. Cheap phones are not good anymore

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this while traveling as my current phone had broken and I wanted something to use before I purchased an actual phone. This is hands down the worst phone I've ever used in my life. It lags just hours after setting it up. There is hardly any RAM to run more than two apps at once. There's also no storage to do anything meaningful with the phone. The camera software is also horrible to use and not worth any person's time. There was a time when cheap smartphones like the moto g line were a respectable way to have an extremely affordable phone. But now it's become a shell of its former self. Don't be fooled by the big screen, you won't have any fun using this thing.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBhai, We're sorry to hear that these are happening on your phone, Jennie. We'd like to help. Does your Moto G Play 2023 phone have the latest software and updated apps? We'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I'm so glad I upgraded!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great phone, so far! Love the sleek design, great camera quality, and overall function of the product!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your positive feedback, Elle. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Motorolla

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the battry last for three days and how clear the camera is

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MbarakW, We're glad to hear that you're enjoying your phone, especially the battery life and the clarity of the camera. A three-day battery life is impressive and can definitely make a difference in day-to-day use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Moto g play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Moto g play smart phone. Easy to use, clear photos

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your recommendation of the Moto G Play smartphone, EstherM! We're delighted to hear that you found it easy to use and that you're satisfied with the clarity of the photos it captures. Your positive feedback reinforces our commitment to meeting the needs of our customers. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good budget phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a phone quick so I purchased this one and was quite surprised on how good it is. Now it is a little slower than expensive phones but good for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good camera battery life is great picture quality not bad at all but one thing I found out for some reason at times it just freezes u have to shut it down and start it back up

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatrickH, we're sorry to hear that your device freezes and that you need to restart it to fix the concern. Let me help you with that. Have you tried checking if you are using the latest software version on your device? To check this, go to Settings > System > Advanced > System updates. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    G play phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and reasonably priced phone. Best buy has best prices.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MaryR, We’re so glad to hear you’re happy with your phone and found it at a great price. Best Buy does offer some fantastic deals, and we’re thrilled that you were able to take advantage of them. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and pictures, my daughter neva run out of battery power

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KemiA, we're happy to know that your daughter loves her new Motorola device. If you're interested, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en where you can connect with other users, share your feedback, and stay up-to-date with the latest news about our products. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My best smartphone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Motorola Moto g Play smartphone and it was the best decision that I had ever made. The quality of the phone is very good. And also the speed is really good for that deal I made for a smartphone and very happy for that, I recommend the phone who ever wants to purchase it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your experience, BobbyS! It's wonderful to hear that the Motorola Moto G Play smartphone has been such a great choice for you. Quality and speed are crucial, and it's fantastic that you're happy with the deal you made. Your recommendation means a lot—thanks for spreading the word about this phone! If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and reliable. My son like it because big screen. Very good price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there! Thank you for sharing your positive experience with our Motorola device. We're glad to hear that you find it good and reliable. It's great to know that your son appreciates the big screen, and we're proud to offer a device that meets your expectations. You may join our Motorola G Play 2023 community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size phone bigger than my last one, easy to navigate

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JocelynR, We're glad you're enjoying the size of your new phone, especially finding it easier to navigate. It's always nice when a device feels comfortable to use and fits your preferences. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good all around phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my younger kids have one and are durable and easy to navigate

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeffreyW, That's wonderful to hear! It sounds like the phone is a great fit for your family, especially for your younger kids. Durability and ease of navigation are definitely important factors, particularly for younger users. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Solid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in this phone is easy to find. Doesn't have too much of unwanted apps and the ones that you don't need it, are easily removable or you can disable them. Everything from my old phone transferred perfectly to this new phone without installing any program and actually without my old phone that was completely broken. It's little long and on heavy side, but that's OK. Only thing that I wish was better, it's Camera photo quality, especially indoor. But if you put good lighting it's not that bad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so happy to hear you had a positive experience using our Moto G Play phone, MariaZ. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life has a good performance and god signal reception

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola -Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The ease of handling this is phone is great. I am a senior citizen and this is the best phone I have ever owned.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, KathrynW. It's great that the phone is easy for you to handle and is meeting your needs. It’s always nice when a device makes life a little simpler, especially when it’s your best one yet. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance phone for the price. Screen size, sound profiles are excellent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chase. We appreciate the time you took to share your positive feedback. We are delighted to learn that you like the phone's design and functions. Thank you for choosing Motorola. You can connect with other users and share your experience by joining our official online Motorola community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value! No complaints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this phone! It is a great value for the money. It's totally responsive, with no lag. The screen is very readable. I don't use a lot of apps so I've never run into any memory issues. The battery easily lasts for a few days without charging. I haven't used the camera much, but it seems to be decent for this price point.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We greatly value your happiness and contentment, CarBar. We appreciate you sharing this wonderful experience with us and selecting Motorola Mobility as your device provider. Don't hesitate to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Battery last for days. High quality display

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hey ColeenC! We're thrilled to hear that you had a great experience with your recent purchase. Thank you for choosing Motorola Mobility as your device provider. Your feedback is incredibly valuable to us, and we'd love to hear more about your experience. Feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We can't wait to connect with you there! -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent service and good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and excellent quality very easy and comfortable to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Excellent feedback came from excellent and wonderful experience, thanks for sharing this with us HectorRR. We're always here to help if you need any assistance, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice phone, and a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone but found that it didn't work to download the app I wanted which was the reason I purchased the phone. (I needed an iphone, not an android) All in all I think it is a good quality phone , and the price is certainly great. I returned it but if I hadn't needed an iphone for the app, I would have kept it.

    I would recommend this to a friend
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