Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,452 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this cellphone as a gift to my cousin when i went on vaction it's good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bencliff, We’re happy to hear the phone was a good gift for your cousin. Thank you for sharing your feedback and for being part of the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for low price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a good cost effective alternative when you break your phone. I can run most apps without an issue and call quality is good. I have had no issue receiving communications and I have used both ATT and Cricket with this device with seamless transition. Considering the low cost of the phone a case is optional and I can use it at the gym as needed without fear of breaking.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that you were happy on your new Motorola device and that your experience meet your expectations Tramason. Feel free to follow us on our official community page to be updated with pour latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    My BB

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone it’s amazing and easy to use , pictures has really good quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cjacky, We're also glad that you're pleased with the picture quality of the device. At Motorola, we aim to deliver devices that capture life's moments beautifully. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    My teenager loves it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone my 13 yr old loves it has a really good battery life and it works great an is easy to set up

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you having one one of our Motorola devices and for taking the time to share this wonderful experience with us. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to be updated with our latest devices. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work well oversea

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. This is my second time purchasing this device.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Djay. We’re glad to hear your phone works well overseas and that you’ve chosen Motorola again. We appreciate your loyalty and hope you continue enjoying your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    for a trip to china

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly outcome, for a trip to china. Unlocked and easy 2 use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JodiM, Thank you for sharing your experience! We’re glad to hear your phone worked smoothly for your trip to China and that the unlocked functionality made it easy to use. It’s great to know it contributed to a positive travel experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I love this Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I woule recommend this phone, it has a durable battery life and great camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Store needs personnel facelift/ product ok

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok, but the customer service in that store is horrible. The phone has limited memory, but a great display and outstanding battery longevity. The store, however, needs help. You have to hunt down a store associate and when you do it's a "hurry up, you're taking up my valuable time" attitude. This store, on Drew and US19, needs a huge makeover in staff and management. I knew what I was coming in for so I did have to ask for any help other than to purchase this item locked up to that required assistance from a moody associate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LearyShopper, Thank you for having our phone and we appreciate the time to share your feedback. We're sorry to hear about your experience with BestBuy, we'll relay the message to the team. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality device

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable phone for the price bestbuy sells it for , battery last more then a day plus i barely have to charge it , the speaker is very good quality and i also like that i can use any carrier with it thanks for the great service and products you guys provide

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback on the Moto G Play (2023)! We're thrilled to hear that you’re enjoying the reliable performance, long-lasting battery, and high-quality speaker. It’s also great to know the carrier flexibility has been useful for you. We work hard to deliver both quality and value, so your positive experience means a lot to us. If you ever need assistance, we’re here to help. Reach out to us at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Aria MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Motorola phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I am very happy buy this easy to use phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MansoorA, we are delighted to hear about your satisfaction with your recent purchase. Join our official community page and connect with fellow Motorola enthusiasts who also own the same device as you. Visit https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We're looking forward to having you as part of our community. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my Dad He’s been happy with price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FelixR, Thank you for your feedback! We’re so glad to hear your dad is happy with the phone and the price. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    go for it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my elderly sister and it is easy for her to use. Right size and colors. simple to understand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works pretty fine. I dont face any problem.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MohammadA, We’re glad to hear your phone is working well and meeting your needs! Thank you for choosing Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Simple smart phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my partners mom. Easy to use and set up decent battery life as well

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It sounds like the phone is a perfect fit for your partner's mom, Orange3. Ease of use, simple setup, and decent battery life are definitely important factors, especially for someone who may prefer a straightforward experience. We're glad to hear it's meeting her needs well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Lily

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Its easy to use. Battery life is very good. The only thing it comes with too many unnessary apps on it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lily, We are so happy to hear you had a positive experience using our phone. Your support and trust in us are much appreciated. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and the size and features. Get the job done

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dee23, knowing how satisfied you were with your recent purchase makes us more proud of our devices. Thanks for putting your trust in us. Always remember that we're always here to help if you need assistance. Kindly follow us on our official community page to be updated on our latest devices and get along with other Motorola enthusiasts who have the same devices as yours at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Phone is big and great quality as well for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Motorolla

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the battry last for three days and how clear the camera is

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MbarakW, We're glad to hear that you're enjoying your phone, especially the battery life and the clarity of the camera. A three-day battery life is impressive and can definitely make a difference in day-to-day use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Cheapest 'smartphone'

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of slow and doesn't always relay text/message/app notifications, but has decent battery life and I may not be the best at settings, so cool for the price and options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functionality on a budget

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very cost effective and works great for my 15 year old she can do everything she need to with it while she works and saves for the iPhone 15 that she wants. But she told me the other day that the simplicity of the phone is good enough and that maybe she will not buy an iPhone now because this phone does everything she needs it to do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelM. We are delighted to receive your positive feedback regarding your new Moto G Play (2023). It brings us great joy to know that the phone is functioning as expected and that you are satisfied with your purchase. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

Sponsored