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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,439 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Lily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Its easy to use. Battery life is very good. The only thing it comes with too many unnessary apps on it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lily, We are so happy to hear you had a positive experience using our phone. Your support and trust in us are much appreciated. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good budget phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a phone quick so I purchased this one and was quite surprised on how good it is. Now it is a little slower than expensive phones but good for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functionality on a budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very cost effective and works great for my 15 year old she can do everything she need to with it while she works and saves for the iPhone 15 that she wants. But she told me the other day that the simplicity of the phone is good enough and that maybe she will not buy an iPhone now because this phone does everything she needs it to do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelM. We are delighted to receive your positive feedback regarding your new Moto G Play (2023). It brings us great joy to know that the phone is functioning as expected and that you are satisfied with your purchase. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Reliable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome except for the RAM, it doesn't seem like the moto g play has enough RAM or processing power for all the functions of gaming or media editing. Otherwise overall great price for a great product.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the rating, TedB. We appreciate the time sharing your feedback and observations about our product, we'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and pictures, my daughter neva run out of battery power

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KemiA, we're happy to know that your daughter loves her new Motorola device. If you're interested, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en where you can connect with other users, share your feedback, and stay up-to-date with the latest news about our products. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My best smartphone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Motorola Moto g Play smartphone and it was the best decision that I had ever made. The quality of the phone is very good. And also the speed is really good for that deal I made for a smartphone and very happy for that, I recommend the phone who ever wants to purchase it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your experience, BobbyS! It's wonderful to hear that the Motorola Moto G Play smartphone has been such a great choice for you. Quality and speed are crucial, and it's fantastic that you're happy with the deal you made. Your recommendation means a lot—thanks for spreading the word about this phone! If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mighty phone on the cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone is a little older, it has great stas and is a good value.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Pfigz We're happy to hear that you're enjoying the great stats and value of the phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Solid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in this phone is easy to find. Doesn't have too much of unwanted apps and the ones that you don't need it, are easily removable or you can disable them. Everything from my old phone transferred perfectly to this new phone without installing any program and actually without my old phone that was completely broken. It's little long and on heavy side, but that's OK. Only thing that I wish was better, it's Camera photo quality, especially indoor. But if you put good lighting it's not that bad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so happy to hear you had a positive experience using our Moto G Play phone, MariaZ. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good all around phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my younger kids have one and are durable and easy to navigate

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeffreyW, That's wonderful to hear! It sounds like the phone is a great fit for your family, especially for your younger kids. Durability and ease of navigation are definitely important factors, particularly for younger users. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. Great customer service, people there were very respectful and helpful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AbsatouN, We’re happy to hear you’re enjoying your flip phone and that its performance and build quality are meeting your expectations. We appreciate your support and hope you continue to love using it! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    G play phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and reasonably priced phone. Best buy has best prices.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MaryR, We’re so glad to hear you’re happy with your phone and found it at a great price. Best Buy does offer some fantastic deals, and we’re thrilled that you were able to take advantage of them. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good cheap phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Good camera. Nice display

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal on Unlocked Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helping a friend to replace his 5 year old moto and what a great deal and hope this one gets him another 5 years. A great phone and price definitely would recommend anyone looking for an unlocked phone to purchase it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic review, Shirl. We’re thrilled to hear that you found a great deal on our unlocked phone. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed, Storage space

    Rated 2 out of 5 stars

    So Slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it was a new motorola and the memory is just 32GB, I was expecting a smoother experience. After initial updates the device is so slow. Also without any reason It restarts couple of times a week even when I'm sleeping. I just bought it as backup device, but if you are going to get something that you use your everyday tasks I wouldn't recommend it to anyone!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ArmanR, Thanks for your feedback. Sorry to hear that you're experiencing slowness with your device. Please allow us to take a look into this. Kindly email us at supportforums@motorola.com so we can properly discuss this matter. -Iza MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent service and good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and excellent quality very easy and comfortable to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Excellent feedback came from excellent and wonderful experience, thanks for sharing this with us HectorRR. We're always here to help if you need any assistance, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life has a good performance and god signal reception

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone, and a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone but found that it didn't work to download the app I wanted which was the reason I purchased the phone. (I needed an iphone, not an android) All in all I think it is a good quality phone , and the price is certainly great. I returned it but if I hadn't needed an iphone for the app, I would have kept it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give it a try, you won't be disappointed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied of the ease and function of this cell phone. Speed and use is very good for the price. Been a Samsung user for many years and tried this Motorola G play. I'm impressed and glad I give it a try. Don't be fooled by the low price and being called a starter phone, It's great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fantastic, works well and fast. Very durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to navigate. Fast and is made well and strong.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so happy to hear you had a positive experience using our Moto G Play phone, ShawnB. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sweet phone for an even better sweet price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great phone for a price you cannot pass up! Sleek, but yet still has a lot of depth to it. Matches great compared against most of the newer looking and trending type of cell phone styles these days. Plus has a great camera too that takes amazing pics! Super Best Buy Folks!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic review, Nina. We're delighted to hear that you're enjoying your phone and that it offers great value for its price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility