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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1439 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,439 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for traveling to Philippines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom to use overseas while traveling to the Philippines. She was able to get service while over there and call us with no issues. This is her first time having a cell phone and this one works just fine for her. She can easily take pictures and make messenger calls. The battery lasts long enough for her to travel during the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Motorola play phones for awhile now, other than a few software things and the apps already downloaded it is great for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for being a long-time Motorola user, AngelaM. We're glad to hear that you're enjoying your new Motorola Play phone. It's great to know that you find it great for the price, despite a few software things and pre-downloaded apps. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's truly impressive – the sleek design, vibrant display, and advanced features are remarkable. Not only does it look great, but the functionality and performance are top-notch. I can see it is an excellent choice, and it reflects your tech-savvy style. Wishing you great experiences with your new phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, AmitKumar. We're thrilled to hear that you not only find the phone aesthetically pleasing but also appreciate its top-notch functionality and performance. Your recognition of its excellence and tech-savvy style is truly appreciated. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Very good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Motorola cell and I like it, it looks veri, is slim and screen size y perfect, I’m thinking to buy another one for my grandson

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, Gato! We're glad you find it very slim and with the perfect screen size. It's great when a phone meets your expectations in terms of design and functionality. Buying another one for your grandson sounds like a thoughtful idea. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Serves all the needs of a phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my son who lost his IPhone and he actually is still using it with no complaints. Serves all his purposes and he says no need to buy a replacement iPhone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BevE! We truly appreciate your positive feedback. It brings us joy to hear about your satisfaction with your recent purchase. Your trust means a lot to us. Please stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sophisticated, But I Just Want a Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider a cell phone to be an appliance like an electric shaver or a blender. It should operate without any special attention and perform well. This phone has many features that I will probably never care about. I was able to get it to do what I want without a lot of consternation, so my purchase was a success.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A great phone for not a lot of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for a small budget or for those who are rough on phones. I'm the later. Asurion would send me a phone with more problems than the one I sent in. GOT THAT GEEK SQUAD PROTECTION NOW!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your feedback, MatthewV. We're glad that you bought this phone and that you find it a great deal. Thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices. Https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Basic phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few apps were not compatible to be downloaded. The basic apps ore installed, take up a lot of memory. The ones you can remove, will cause the phone to lag. To many apps will cause the phone to freeze or shut down. This phone would be good for someone who wants a basic phone to call and text and search online. If you would need to download more than 3 apps to use regularly, I do not recommend the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your situation, Solarshopper. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Does your Moto G Play 2023 phone have the latest software? Go to Settings> System > Advanced > System updates. Have you checked if all of your apps are updated? Go to Google Play Store> Menu> Manage apps & device> Updates available> Update all. Please send us the details via email at supportforums@motorola.com. We'll wait for you there. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has good features, functions, display, access

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Android, We’re glad to hear that you're enjoying the features, functions, display, and access of your phone. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BBD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Served me well for 2 years till the BBD (Bigger Better Deal) came along from Xfinity. Now my Granddaughter has a new phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RayB, We're so happy to hear that the phone served you well for two years. It's great to know that your granddaughter is now enjoying her new device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    "Unleash the Future: Moto G Play 2023 Unlocked"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Embark on a journey of unrivaled performance and versatility with the Motorola Moto G Play 2023. Boasting 32GB of storage and the freedom of being unlocked, this device redefines excellence in the world of smartphones. Elevate your experience – it's more than just a phone; it's a statement."

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MirwaisS, Thank you for sharing such a captivating description. Your words beautifully capture the essence of what makes this device exceptional. The 32GB of storage and unlocked freedom indeed contribute to a versatile and unrivaled performance. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone as comparitive to price, display is good, too many actice applications will make speed slow, but it's comfortable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VanessaAgarcia, We appreciate you taking the time to share your experience. Thank you f0or choosing Motorola. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official community page at  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unlocked , works with any Sim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this phone for someone who is visiting, and we didn’t want to get a monthly plan so we just got a SIM, It was Easy to use, I added a SIM card and it worked immediately, the beauty about this is when they leave they can still use it because it is unlocked

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to learn that the device has been beneficial during your visit to BestBuyFrequentUser. Thank you for sharing your positive experience with us and for choosing Motorola Mobility as your device provider. Remember, we are here to support you whenever you require assistance. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed, Ram

    Rated 3 out of 5 stars

    Its an ok phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As one can expect, its an ok phone. Good as a backup phone, a bit laggy (due to processor and ram).

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts on the phone, H3xDrgn. It's good to know that it serves well as a backup device, even though it might be a bit laggy at times. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    MOTOROLA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, friendly os and grat screen size and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, battery last long, great camera

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    My dad is happy with its large, bright acreen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad is happy with its large, bright acreen. He doesn’t care about all the bells and whistles and mostly cares about a large bright screen that is an android.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sounds like a perfect match for your dad! A large, bright screen makes all the difference, especially for easy viewing. Glad he's happy with it! To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Functional but slow, only buy if small budget

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, but don't expect good performance or an absence of advertising apps built in. Feels slower today than it did when I purchased it, likely due to the surprisingly frequent "updates" that improved something I don't use. Probably avoid this phone unless it's your only budget option, in which case yeah, it is a phone that does work, eventually.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JakeC, Thank you for sharing your experience. We understand your concerns about performance and pre-installed apps. it’s important for us to hear this so we can continue improving. We appreciate your patience with the updates and hope that over time your phone continues to meet your basic needs. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Great Starter Phone 4the$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone, especially for the price. The operating system can be a little slow but that is to be expected for this price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review and for taking the time to share your feedback, SarahE. We're glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola G Play 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well honestly it's a good descent phone..for the price I got it at was good as well..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, MarkB. We're glad that you are enjoying your phone, especially with its good pricing. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility