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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,439 reviews
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ok Back up phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate purchase if you need to purchase in a pinch. It is slow that newer phone models such as pixel 7, and the picture quality is meh.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LindaS. We appreciate you taking the time to give us your feedback, and we're happy that you feel pleased with your purchase. If you're interested, we'd like to hear your story and share it with other Moto users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing phone for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend, great for the price...long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone for the price works as good as any other phone. I got it for my son he has had no issues with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CatherineB, We're glad the phone you got for your son is working well, especially considering its price point. It's always reassuring when a device performs as expected without any issues. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bright display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good phone and reasonably priced. I was impressed with the display. Bright and nice just like some of the expensive phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoyceK. It feels good to hear that you appreciate the phone's features and are happy with your selection. Thank you for your feedback and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone for money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Has most of required features.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ok as a backup phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spped is below expectations when opening new apps. But using as a backup phone so not worried. Not recommended.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hey Morya, we apologize for the disappointment you faced with your experience. We genuinely care about our phones and we'd love to investigate this further. Drop us an email at supportforums@motorola.com and we'll be more than happy to assist you. -Ythan. MotorolaMobility

  • Rated 4 out of 5 stars

    Had to buy a new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, a little slow starting up, but works much like my Motorola Edge that was on it's way out.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SecretaryTreasurer, Thanks for your review and for choosing our product! We're glad to hear that you found our price point appealing. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Portable and clear pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portability and Camera are my number one considerations. Its portable and the pictures are quite clear

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's fantastic to hear that portability and camera quality are your top priorities, MubarakN. We're delighted that your Motorola G Play 2023 is meeting your expectations in both aspects. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones for its price and it just works great. Durable,long lasting,clear screen if I’m being honest it doesn’t compare to my IPhone 13 that was out of commission so I picked this phone up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarcusP, We're delighted to hear that you're enjoying your Motorola phone and finding it to be one of the best options for its price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 1 out of 5 stars

    Too bad they discontinued internal storage format

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously owned the Moto G Play and then the Moto G Play 2021 for many years. I had no issues with either phone model. I really liked them, and they were always only replaced due to battery bulging. I opted to get the Moto G Play 2023 model when I found that the replacement phones I was getting from the Best Buy warranty were refurbished instead of new. Note: my last replacement 2021 phone was terrible. It had severe ghost touch issues...even answering messages from my manager when I was in the bed asleep. I thought the Moto G Play 2023 was going to be just like the previous versions, i.e., the same features since it only comes in a 32GB offering. Needless to say, I was taken aback when I found out I could not reformat my 256GB SD card to internal storage as done previously. My storage is now 75% used after less than one month. This is interesting since all I do is periodically talk, text, and track my Fitbit. I don't play games and other things any more due to the low internal storage. If Motorola is not going to offer the ability expand the internal memory, then please don't load the phone with all of the unwanted pre-loaded apps (social media apps, etc.) I have deleted quite a few however I am unsure of what some of the moto apps are for, so they are still there for now. Another thing that really bugs me is the battery life. The previous phones had very long battery life for the way I use it. As I mentioned, it is only for periodic talking, texting and Fitbit tracking, so the charge would last a week at least...unless I played some games. Now, I have to charge the battery every 2-3 days (I let it get down to 30% or less). I am glad I was able to buy the phone on sale for 99.99 (the price I paid for all the other G Plays), otherwise, I would be more upset. I'm going to assume this phone is more inferior because they were probably designed/manufactured during/post Covid, with all the supply chain issues that occurred afterward. I'll just deal with this phone until the battery starts to bulge again in a few years. I understand that the 2024 will be launched soon. I will definitely research it before I purchase it. If it is still the same, I will probably end up going to another model or perhaps another manufacturer altogether.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi lknauls. We are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. I understand that you would like to see some on our phones, and I completely agree that this would be a great addition. I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. While I can't make any promise about this feature being implement, we are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! For other concerns, we're always here to help. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    warm price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone considering its price. good quality price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's nice to hear that our Moto G Play 2023 suits your budget and you love its quality. We appreciate your feedback. If you need our help in the future, do not hesitate to contact us. Please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. - Aria MotorolaMobility

  • Rated 4 out of 5 stars

    Good one..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price! Gives me all I need for daily routine..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great feedback, SameerM. We're thrilled to hear that your Motorola phone meets all your needs for your daily routine and that you find it to be a good value for the price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone it was delievered on time it work well the price I paid for it was great !!! it takes beatiful photos

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Nadene. We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The Moto G Play (2023) phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy set up. My husband is not a tech savvy it he loved this phone it’s almost the better version

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was needing for just a temporary phone. Was pleasantly surprised by the premium quality even though this was on the cheaper side of price range. Well worth it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Robinson, We're delighted to hear that your temporary phone has exceeded your expectations in terms of quality, especially given its affordability. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing fancy, but it gets the job done. Useful as a backup phone or traveling

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CharlesW! It brings us great joy to hear that your device is functioning perfectly and fulfilling its purpose. We appreciate you taking the time to share your positive experience with us. If you have any concerns or questions, please don't hesitate to contact us. Additionally, we encourage you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay updated with the latest news and discussions. Thank you once again for your support. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always I like Motorola phone when I go to another country I use it and I give gift for my friend and the price. It was good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AydaH, thank you for your feedback. It’s wonderful to hear that you enjoy using Motorola phones and even choose them as gifts for your friends when traveling abroad. Motorola’s combination of quality and affordability makes it a great choice. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    Good but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for Dad. My dad is not tech savvy and this was a great buy for him

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shubh, We’re glad to hear the phone has been a great fit for your dad and easy for him to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Cheap phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with my t-mobile sim card. Bought it as a back up until the replacement phone came in the mail. Don't expect fast response from it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart but not Swift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good only as a secondary phone. Any smart uses are slow and sluggish.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Steve, Thank you for your feedback. It sounds like this phone works well for basic tasks or as a secondary device, but may not handle more demanding apps or multitasking as smoothly. We appreciate you sharing your experience — it helps others understand the phone’s strengths and limitations. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility