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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,452 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone for the price works as good as any other phone. I got it for my son he has had no issues with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CatherineB, We're glad the phone you got for your son is working well, especially considering its price point. It's always reassuring when a device performs as expected without any issues. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone ,best price,but delivery was bad nobody bell the ring just put in the mail area .otherwise phone is so good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IsratMoli, We’re so glad to hear you're enjoying the phone and that you feel it offers great value. We apologize for the delivery concern, as that’s certainly not the experience we aim to provide. We’ll make sure to pass along your comments to improve the service. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cute and good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly well as my second phone , I will recommend it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive feedback, DavidC. We're thrilled to hear that you're enjoying your Motorola phone as a second device and that it’s working perfectly for you. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Ok as a backup phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spped is below expectations when opening new apps. But using as a backup phone so not worried. Not recommended.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hey Morya, we apologize for the disappointment you faced with your experience. We genuinely care about our phones and we'd love to investigate this further. Drop us an email at [email protected] and we'll be more than happy to assist you. -Ythan. MotorolaMobility

  • Rated 5 out of 5 stars

    Good quality handy phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality handy phone with all essential features for an affordable price. And Motorola is a one of the famous product in the world.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, JayM. We're so glad to hear that you're enjoying your phone and that it’s providing you with the quality and features you need at an affordable price. We’re proud to be a trusted brand worldwide, and it's great to know we’re meeting your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola G Play 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well honestly it's a good descent phone..for the price I got it at was good as well..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, MarkB. We're glad that you are enjoying your phone, especially with its good pricing. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good, cost-effective choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone a lot. It feels sturdier than the phone it replaced. Was very easy to transfer data from my old phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, JohnY. We’re thrilled to hear that you’re enjoying your new phone and that the data transfer was easy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    My dad is happy with its large, bright acreen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad is happy with its large, bright acreen. He doesn’t care about all the bells and whistles and mostly cares about a large bright screen that is an android.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sounds like a perfect match for your dad! A large, bright screen makes all the difference, especially for easy viewing. Glad he's happy with it! To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone it was delievered on time it work well the price I paid for it was great !!! it takes beatiful photos

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Nadene. We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The Moto G Play (2023) phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Had to buy a new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, a little slow starting up, but works much like my Motorola Edge that was on it's way out.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SecretaryTreasurer, Thanks for your review and for choosing our product! We're glad to hear that you found our price point appealing. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Portable and clear pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portability and Camera are my number one considerations. Its portable and the pictures are quite clear

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's fantastic to hear that portability and camera quality are your top priorities, MubarakN. We're delighted that your Motorola G Play 2023 is meeting your expectations in both aspects. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 1 out of 5 stars

    Too bad they discontinued internal storage format

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously owned the Moto G Play and then the Moto G Play 2021 for many years. I had no issues with either phone model. I really liked them, and they were always only replaced due to battery bulging. I opted to get the Moto G Play 2023 model when I found that the replacement phones I was getting from the Best Buy warranty were refurbished instead of new. Note: my last replacement 2021 phone was terrible. It had severe ghost touch issues...even answering messages from my manager when I was in the bed asleep. I thought the Moto G Play 2023 was going to be just like the previous versions, i.e., the same features since it only comes in a 32GB offering. Needless to say, I was taken aback when I found out I could not reformat my 256GB SD card to internal storage as done previously. My storage is now 75% used after less than one month. This is interesting since all I do is periodically talk, text, and track my Fitbit. I don't play games and other things any more due to the low internal storage. If Motorola is not going to offer the ability expand the internal memory, then please don't load the phone with all of the unwanted pre-loaded apps (social media apps, etc.) I have deleted quite a few however I am unsure of what some of the moto apps are for, so they are still there for now. Another thing that really bugs me is the battery life. The previous phones had very long battery life for the way I use it. As I mentioned, it is only for periodic talking, texting and Fitbit tracking, so the charge would last a week at least...unless I played some games. Now, I have to charge the battery every 2-3 days (I let it get down to 30% or less). I am glad I was able to buy the phone on sale for 99.99 (the price I paid for all the other G Plays), otherwise, I would be more upset. I'm going to assume this phone is more inferior because they were probably designed/manufactured during/post Covid, with all the supply chain issues that occurred afterward. I'll just deal with this phone until the battery starts to bulge again in a few years. I understand that the 2024 will be launched soon. I will definitely research it before I purchase it. If it is still the same, I will probably end up going to another model or perhaps another manufacturer altogether.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi lknauls. We are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. I understand that you would like to see some on our phones, and I completely agree that this would be a great addition. I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. While I can't make any promise about this feature being implement, we are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! For other concerns, we're always here to help. Should you have any further questions or concerns, please don't hesitate to contact us at [email protected]. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing phone for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend, great for the price...long lasting battery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with my t-mobile sim card. Bought it as a back up until the replacement phone came in the mail. Don't expect fast response from it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones for its price and it just works great. Durable,long lasting,clear screen if I’m being honest it doesn’t compare to my IPhone 13 that was out of commission so I picked this phone up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarcusP, We're delighted to hear that you're enjoying your Motorola phone and finding it to be one of the best options for its price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Best buy staff ,they explained me what are different features of the phones which were in the range and expalined me pros and cons which enabled me to make a quick decision to buy a phone for my Mom. My Mom loved the phone and she liked all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price! Gives me all I need for daily routine..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great feedback, SameerM. We're thrilled to hear that your Motorola phone meets all your needs for your daily routine and that you find it to be a good value for the price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best phone for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone very simple in all the best ways. Price point is right on target

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quick cheap replacement for my Iphone that broke. It's kind of a learning curve to go back to android and the phone honestly isn't the best, but it worked for what I needed it for. It's nice to know you can just buy an unlocked replacement from Best Buy and not have to deal with contracts or any long drawn out bs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, AnthonyV. We are thrilled to hear that the Moto G Play (2023) meets your phone needs Thank you for choosing Motorola. If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing fancy, but it gets the job done. Useful as a backup phone or traveling

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CharlesW! It brings us great joy to hear that your device is functioning perfectly and fulfilling its purpose. We appreciate you taking the time to share your positive experience with us. If you have any concerns or questions, please don't hesitate to contact us. Additionally, we encourage you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay updated with the latest news and discussions. Thank you once again for your support. -Ythan MotorolaMobility

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