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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,439 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Best buy staff ,they explained me what are different features of the phones which were in the range and expalined me pros and cons which enabled me to make a quick decision to buy a phone for my Mom. My Mom loved the phone and she liked all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very please with my phone purchase. It's good quality, and the price was within my budget. Also, the customer service rep. was through, courteous and professional. Thank you Best Buy Team.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MaryR, we truly appreciate your positive feedback. Thank you for choosing us as your device provider. Remember, we're here for you whenever you need support. Stay connected with us on our official community page for the latest updates on our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed, Storage space

    Rated 2 out of 5 stars

    not great just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a cheap temporary replacement phone when mine broke lets just say i'm glad it's temporary ...not dot have a lot of room for storage and it's the slowest phone i every owned loading apps are so slow it will fustrate you battery life is ok ..

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GlenJ, We're sorry to hear about the experience with your temporary replacement phone. We understand the importance of having a device that meets your needs. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simplicity at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple easy to use phone and it is what I got! Nothing fancy, perfect for just text and call

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Emily, It's wonderful to hear that you found exactly what you needed in a phone - simplicity and ease of use are invaluable qualities, especially when it comes to basic functions like texting and calling. Sometimes, a straightforward device that does the essentials well is all we need. Enjoy the simplicity and reliability of your new phone! If you're available, you can share your story with our G Play community. Please go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I had a similar Motorola phone, but the battery was no good. So far this one is doing good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LarryB, thank you for choosing our product! We are thrilled to hear that you were satisfied with your recent purchase and that the features amazed you. We value your opinion and would love to hear more about your experience with our product. That's why we invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en where you can connect with other users, share your feedback, and stay up-to-date with the latest news about our products. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was great at the time for a quick replacement but ultimately it did not last past a few months.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, EmpressB. We’re glad the phone served as a quick replacement, and we’re sorry to hear that it didn’t last as long as expected. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy Choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to be used while in another country and let me tell you I was not disappointed. Data, texting and calls were excellent and the camera is amazing. I’m actually buying another one for my sister.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Slowtospeakpodcast, We're glad to hear that the phone worked well for your needs while you were abroad! It's great that you found the data, texting, calls, and camera to be excellent. We're sure your sister will also enjoy using it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    It does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quick cheap replacement for my Iphone that broke. It's kind of a learning curve to go back to android and the phone honestly isn't the best, but it worked for what I needed it for. It's nice to know you can just buy an unlocked replacement from Best Buy and not have to deal with contracts or any long drawn out bs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, AnthonyV. We are thrilled to hear that the Moto G Play (2023) meets your phone needs Thank you for choosing Motorola. If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Play 2023 32 GB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the BestBuy for the phone I have purchased, Its a open box phone and the condition is like a new. The team member is also up to the mark.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JayPandya, Thank you for your feedback. We're glad to hear you had a positive experience with your open box purchase from Best Buy. It's great that the phone feels like new and that the team member provided excellent service. We appreciate you sharing your experience and hope you continue to enjoy your device! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Slow phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow phone. You get what you paid for. It works for those who don't use phone for much time

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello ThirupathireddyL, we apologize for the disappointing experience you had with our phones. We want you to know that we are committed to our products and we are determined to rectify the situation. We would like to extend an invitation for you to join our official community page, where you can connect with other Motorola users who have the same device as yours. You can find it at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good at its price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good for this price range. As memory is limited it is good for light mobile users

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GOOD CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like my phone, very easy to use, would definatelly purchase again from Best Buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's great to hear, JohnD! It sounds like you found the perfect fit with your phone from Best Buy. Ease of use is such an important factor in enjoying a device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine. Perfect for kids. Not really suggested for Roblox.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Got it, thanks for letting us know, OlenM. It's great for kids but might not be the best for Roblox. We appreciate your feedback! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy & Moto G series have delivered again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a consistent Best Buy patron for several years. I am thoroughly impressed with this purcahse (as most from best). Moto G Play 2023 is performing well as I have put it through its paces.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, thanks for the awesome review and for being our valued customer. We're thrilled to hear that your experience with the Moto G Play 2023 has been nothing short of impressive. It's always rewarding to know that our products are meeting and exceeding expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wise purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for hubby who is constantly losing his phone. This one is larger than previous one, and he's able to see it more clearly. Transferring from previous phone was very smooth. Over all, this is a very nice phone with no glitches as of yet.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good. We were able to transfer service to correct carrier. Good size

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that you successfully switched to the right carrier and that you were pleased with your recent purchase from shopperoo. Thank you for selecting Motorola Mobility as your device supplier and for having faith in us. Please make sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good with price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone light and thin, easy to use function. I would recommend to buy for the reasonable price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the recommendation, PeerapongC. We're truly glad to hear that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Best price phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its got a good camera and does work internationally. We have purchased a total of 8 phones of the same model for our families abroad.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EroniB, thank you for leaving us a positive rating. We appreciate you for patronizing Motorola Mobility. We're always here to assist you if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    2023 Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Motorola it has everything you could possibly need. It has social media, texting,calls and if you are a graphic designer this phone is for you. If you love to take pictures this phone is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone; would definitely recommend to someone else. Works with any carrier and has great camera quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KimberlyH, We’re thrilled to hear that you love your Motorola phone and appreciate its versatility and camera quality. Recommendations mean the world to us! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility