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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,452 reviews
  • Rated 3 out of 5 stars

    Functional but slow, only buy if small budget

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, but don't expect good performance or an absence of advertising apps built in. Feels slower today than it did when I purchased it, likely due to the surprisingly frequent "updates" that improved something I don't use. Probably avoid this phone unless it's your only budget option, in which case yeah, it is a phone that does work, eventually.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JakeC, Thank you for sharing your experience. We understand your concerns about performance and pre-installed apps. it’s important for us to hear this so we can continue improving. We appreciate your patience with the updates and hope that over time your phone continues to meet your basic needs. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good. We were able to transfer service to correct carrier. Good size

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that you successfully switched to the right carrier and that you were pleased with your recent purchase from shopperoo. Thank you for selecting Motorola Mobility as your device supplier and for having faith in us. Please make sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine. Perfect for kids. Not really suggested for Roblox.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Got it, thanks for letting us know, OlenM. It's great for kids but might not be the best for Roblox. We appreciate your feedback! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone for money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Has most of required features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    temporary phone purchas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this device for travel to Jamaica because had lost cellphone (apple)...still not received replacement Apple phone and seriously considering making a switch...more user-friendly...and saleswoman was very helpful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, Laura. We are glad to hear that you are satisfied with the phone's functions and are happy with the device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    ChattyCathy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone with many features. Still learning what I have. Miss my other phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your experience and for choosing one of our Motorola devices, screenshot. If you ever need any assistance with your Motorola device, we're here to help. Stay connected with us by following our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price and what I needed it for. Niece broke her phone and needed a replacement till she could get hers fixed no issues and worked with her service. This review is mostly for the chance to win a 400 Best Buy gift card.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent Starter Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom, I bought another previously for my son. It's a good phone for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback with us, Gregory. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average a bit too slow for a phone in modern days but not bad

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AfzalH, Thank you for taking the time to share your thoughts. We understand that performance expectations have evolved, and we appreciate your perspective. While this model may not match the speed of higher-end devices, we're glad to hear it's still meeting your needs overall. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Afordable super phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, great screen, nice refresh rate. loved battery life. screen resulotion is very decent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a reasonable price. I've been a fan of Motorola for many years!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GilbertoE, thank you for sharing your positive feedback! We're thrilled to hear that you're a long-time fan of Motorola. We would like to thank an awesome customer like you for your amazing support. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Satisfactory for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is similar enough to my last Moto that there is no learning curve. There are mant tutorial built in that pop up when you select certain built ins. I bought a case but the buttons on the side are now rather hard to press. The images are very sharp and clear. I am not the type of person who is attached to her phone. In fact, it is often dead when I try to use it. It is not my life, just a phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Grandma, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at [email protected]. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets in buying this phone for my grandma. It’s easy to use, great phone does its purpose. Would recommend to anyone looking for a simple great gadget for all age groups.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that your grandma loves the device and use its purpose MarioN. Thanks for sharing this wonderful experience with us, we're always here to help if you need assistance. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Does what my father in law needs it to do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HeatherL, We're glad to hear that the Motorola phone meets your father-in-law's needs and provides good value for the price. Ensuring our devices are user-friendly and reliable is a top priority for us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, I'm glad with it the delivery was fast end nice

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, MynorG! We're delighted to hear that you're satisfied with your purchase and that the delivery process was efficient for you. You can join our online community if you would like to know more about th exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Moto G Play (2023)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 65 years old Mother, easy to use, fast enough, My Mom loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola, Victor! We're thrilled to hear that your 65-year-old mother finds our device easy to use and fast enough for her needs. It brings us joy to know that she loves it! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for unlocked phone, easy to purchase can use with any sim carrier

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your decision to select Motorola Mobility as your device provider, AbdulmajeedS. Join our official community page to connect with other Motorola users who have the same device as you. Share your experiences and stay updated at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone. Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, great price. Motorola is always solid. Thank you, way to go Bestbuy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Stonedoc, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's features and price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Motorola G Play 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, good performance and great screen resolution. Would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    NA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now it is working fine and we are experiencing good

    I would recommend this to a friend
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