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Customer reviews

Rating 4.2 out of 5 stars with 1457 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,457 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Okay phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works that's all I need. Fetchers are a little different taking time to get used to them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto g play 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good quality i love it and it doesn't freeze up and i love the camera quality on this phone this is the best phone i have ever had and im grateful for this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're delighted to hear that you're loving the phone, VeldaFinney. It's wonderful that you're experiencing good quality, smooth performance, and impressive camera quality. Your positive feedback means a lot to us, and we're grateful to have played a part in providing you with the best phone you've ever had. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this device daily since I bought it 3 weeks ago, and find it very easy to navigate. Still getting used to some of the features, but I am happy with my purchase so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the positive review, SusanF. We're delighted to hear that you're happy with your purchase. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing and help in regulating appointments and have a nice shape and good in size

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has been serving effectively since I bought it, the battery life is super, the screen is very clear and overall I love it..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CynthiaO, We are truly grateful that you took the time to write this feedback and we're happy to see that everything works properly on your device. Your support and trust in us are much appreciated. You may join our official Moto G Play 2023 community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item.. not the fastest but for the price it’s well worth it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, ChristopherH. Glad that you gave us 4 stars and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont write reviews let me out of here what do you want from me

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LindaW, we appreciate you selecting Motorola Mobility as your device provider. Remember, we are here to assist you whenever you need help. Stay connected with us by following our official community page to stay informed about our newest devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Could be better could be worse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a cheap phone would suggest something with more internal storage though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Durable and easy to use. Would recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to see you sharing your wonderful experience on your new Motorola device, ElizabethS. Thank you for choosing Motorola Mobility as your device provider. Remember, we're here for you whenever you need assistance. Feel free to connect with us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone deal!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone, still working very good satisfied with my phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad to hear you're enjoying your phone! It's always great when a device continues to perform well. Thanks for sharing your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My Mom loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that my Mom needs it for. She's retired and it was a good replacement for her Moto G Pure that she broke. The battery is very good as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing our product and for this positive feedback, TheWizard. We are happy to hear that your mom is satisfied with her new Moto G Play phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Droid phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Screen is nice and large, processor runs everything I've thrown at it. And at this price point is a great value for the money. It also has a headphone jack which is a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone; would definitely recommend to someone else. Works with any carrier and has great camera quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KimberlyH, We’re thrilled to hear that you love your Motorola phone and appreciate its versatility and camera quality. Recommendations mean the world to us! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A work tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been very practical for me, I use it to scan and upload files

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Cheap but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for this price. It freezes sometimes and it has very small memory.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback with us, IanaS. This is something we want to take a look at. We stand by our phones and we'd like to know more details. Please write us an email at supportforums@motorola.com and tell us more details. -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Budget friendly phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product and also easy to understand for my granny

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Purva, We're glad to hear that the product is working out well for you and is also easy for your granny to understand. Ease of use, especially for older family members, is definitely important. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nifty little smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty little smartphone, why pay more? Found this on the website, and the best-buy-guy helped me transfer my stuff. Well worth the price. Stay away from pricey phones!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Avidove, We're thrilled to hear that you find the smartphone nifty and well worth the price. It's great that you had a positive experience with the assistance from the Best Buy team in transferring your data. Your perspective on choosing value over pricey phones is appreciated. If you're interested, we'd like to hear your story and share it with the Moto G Play community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it is probably the best quality low priced phone on the market! The Moto is a very good emergency phone!!!! Definitely worth the purchase!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear that your new Motorola device CJMcD44 is exceeding your expectations! Thank you for choosing Motorola Mobility as your device provider. Be sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en for more updates and support. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Basic phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this phone for international travel. It worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kid tested and kid approved.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my 9yr old daughter who has broken multiple iPhones and this phone has already been dropped and tortured and more and survived.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi there, ZacharyM! Thanks for sharing your experience with us. It sounds like your daughter is quite the adventurer! We're glad to hear that the Moto phone has stood up to the challenge so far. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility