Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 1457 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,457 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great considering the low cost of the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the awesome review and for being our valued customer, WandaH. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy To Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Hard to understand some callers. Instructions not great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap but good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a standard smarth phone and is adequate for its pricing. Can't compare it to higher end phones but it still manages amongst its own feild.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, JohnnyS. We appreciate your feedback. We designed the phone to provide a reliable and standard smartphone experience at an affordable price point. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Don't spend a grand, get this instead

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great alternative to a $1000 phone. Perfect for the young teen. Does everything you want it to do, long battery life. Get it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, MsAmy! Thank you for sharing your feedback. I’m glad the phone is meeting your needs and even offering some extra features. It’s also great to know you’re happy with the price. Your satisfaction is very important to us. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Everything a phone should be, nothing more

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a phone, its inexpensive, and it does everything a phone should do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy it again

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for your phone!! I am a truck driver and I sometimes drop it getting in and out of truck. No worries now

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DebbieC, Thank you for your positive feedback! We’re glad to hear the phone is well-protected and giving you peace of mind. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    G play

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a nice price, still alive in 2024

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CesarR, It's great to know that the product is still performing well in 2024. Thanks for sharing your experience! If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 5 out of 5 stars

    new phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good the camera is ok. I guess that the storage space is so limited because of the price. nothing else as yet because we haven't used it as much as yet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for writing your feedback, LanaC. We're glad that you're satisfied with the phone's features and that everything works for you. You can connect with other users and share your experience by joining our official online Motorola community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent, inexpensive, basic phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone at a great price. It's a basic, no frills type phone but it seems to be just great. No complaints and I'm very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great overseas phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I've used it mainly when I travel abroad

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Affordable phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, a bit slow. I needed a second phone it did what I needed it for.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Jenny5. We’re glad to hear that the phone is working well as a second device and that it meets your needs. We understand that performance can be an important factor, and we appreciate your insight on the speed. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Works like it should. But the customer service was not up to par. I had to find someone to help and then it took about 7 min and then I had to ask again for assistance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JasonL, Thank you for purchasing this phone and we appreciate you taking the time to give us your feedback. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price, very satisfied with it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleG! We're thrilled to hear that you had such a positive experience with your new Motorola device. Your satisfaction means the world to us! Be sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We'd love to have you as part of our community! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value for long lasting battery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, long last battery. Just what my son needs. Was in stock and unlocked which made picking it up and setting up with new carrier a smooth experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, MicTracy. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase and its performance. Please visit our official community page to stay informed about our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Very good mobile

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone best price I'll recommend this phone who are looking in budget

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, Yugc. We're delighted to hear you're enjoying the phone and find it a great value. Your recommendation means a lot to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last me long I think it's a nice phone I like it and you can listen clearly it's fast .I'm very satisfied with it and it's a good price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's awesome to hear! A long-lasting battery is definitely a big plus, and it's great to know that you're enjoying the phone's speed and clear audio. Sounds like it's hitting all the marks for you. Thanks for sharing your thoughts! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    for a trip to china

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly outcome, for a trip to china. Unlocked and easy 2 use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JodiM, Thank you for sharing your experience! We’re glad to hear your phone worked smoothly for your trip to China and that the unlocked functionality made it easy to use. It’s great to know it contributed to a positive travel experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    All good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone happy bought for my son he likes it no complaints

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesE, We appreciate your positive feedback and for choosing this phone for your son. We're delighted your son enjoyed it. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Recommended.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Does everything except tap to pay.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BlakeB. We sincerely appreciate the time you took to write your review, and we're happy to hear that you like the phone. Your recommendation is highly appreciated. Although the phone does not support NFC, beyond that, the Moto G Play 2023 is designed with great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    cell phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing very good. Still learning some of its fnctions.

    I would recommend this to a friend