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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for the price, very satisfied with it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleG! We're thrilled to hear that you had such a positive experience with your new Motorola device. Your satisfaction means the world to us! Be sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We'd love to have you as part of our community! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value for long lasting battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, long last battery. Just what my son needs. Was in stock and unlocked which made picking it up and setting up with new carrier a smooth experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, MicTracy. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase and its performance. Please visit our official community page to stay informed about our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average a bit too slow for a phone in modern days but not bad

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AfzalH, Thank you for taking the time to share your thoughts. We understand that performance expectations have evolved, and we appreciate your perspective. While this model may not match the speed of higher-end devices, we're glad to hear it's still meeting your needs overall. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last me long I think it's a nice phone I like it and you can listen clearly it's fast .I'm very satisfied with it and it's a good price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's awesome to hear! A long-lasting battery is definitely a big plus, and it's great to know that you're enjoying the phone's speed and clear audio. Sounds like it's hitting all the marks for you. Thanks for sharing your thoughts! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my brother to take overseas. He loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Solman94, We’re so happy to hear that your brother loves the phone, and it’s great to know it’s a perfect fit for his trip overseas. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Works like it should. But the customer service was not up to par. I had to find someone to help and then it took about 7 min and then I had to ask again for assistance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JasonL, Thank you for purchasing this phone and we appreciate you taking the time to give us your feedback. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not disappointed me, so far. It works without a problems.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your positive feedback, DKKM3. We’re thrilled to hear that your phone is working well for you and that it has met your expectations so far. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an unlocked phone bought this one and no longer want a Samsung phone. The moto g is a longer lasting battery in a thinner pkg.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my mother and she needs a phoe that can call and text but the features offered so much more the battery life is awesome!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      You mom loves the device and we're happy to know about it BryanR, thank you for trusting Motorola mobility and for sharing this awesome experience with us. Feel free to follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    All good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone happy bought for my son he likes it no complaints

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesE, We appreciate your positive feedback and for choosing this phone for your son. We're delighted your son enjoyed it. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Does everything except tap to pay.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BlakeB. We sincerely appreciate the time you took to write your review, and we're happy to hear that you like the phone. Your recommendation is highly appreciated. Although the phone does not support NFC, beyond that, the Moto G Play 2023 is designed with great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone and this one work great and perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing very good. Still learning some of its fnctions.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    G play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Nice large screen. Needed GSM for Europe. Was happy with my first Motorola which I had for 6 years. Moved on to this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PattyM, We appreciate you taking the time to give us feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old device and have no ongoing problems.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, SatisfiedCustomer2011. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made. It was given as a gift and the person love it

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good product and delivery fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Delivery on time and fast. I like it but memory isn't big

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NeidyH, Thank you for purchasing our phone and for your sharing your feedback, we'll relay your message to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 100 dollar phone it does good. Would buy from best buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased and happy with my ordervery happy and complicated with my order it is of excellent quality I highly recommend it to everyone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EloiderC, we are delighted that you have chosen Motorola Mobility as your device provider and we appreciate your recommendation of this device. Our team is always available to assist you whenever you need any help. For further assistance, we encourage you to follow us on our official page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone. Good size, calling and texting qualities is great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Abayneh. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you are interested, you can be a part of our official Motorola G Play 2023 community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility