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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,439 reviews
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Did the job of a cheap phone but dont expect bells abd whistles, or on-time upgrades.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JulioC, Thank you for sharing your feedback. We’re glad the phone met your basic needs, and we appreciate your honesty about the experience. We’re always working to improve our products and updates, and your input helps us understand what matters most to our users. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    If your are short of money definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great budget phone, I definitely recommend it if you are short of money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last me long I think it's a nice phone I like it and you can listen clearly it's fast .I'm very satisfied with it and it's a good price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's awesome to hear! A long-lasting battery is definitely a big plus, and it's great to know that you're enjoying the phone's speed and clear audio. Sounds like it's hitting all the marks for you. Thanks for sharing your thoughts! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy To Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Hard to understand some callers. Instructions not great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    To of the line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of tried Motorola a long time ago the quality is top of the line! Best Buy got it to me in 2 days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there, CurtisR! Thank you so much for sharing your experience with us. We're thrilled to hear that you're enjoying your Motorola purchase and that it arrived so quickly from Best Buy. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing for kids

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing purchase for my son as this was a very good starter phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, Nargiza. We’re thrilled to hear that the phone is a great fit for your son and that it’s serving as an excellent starter phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Value of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for this price. I bought it for mom and she is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the device, it is good, it works well, it is released for any company, the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I have enjoyed my phone very much. I recommend this phone is easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback, SherlynC. We’re thrilled to hear that you’ve enjoyed using your Motorola phone and found it easy to use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Good phone for the price, from a known brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a budget unlocked phone, and this was perfect for what I needed. Sure, it is not meant for power users but is more than sufficient for my needs. The screen is very good with a large screen and looks nice, but it's not high definition resolution. The wifi while watching videos can lag behind sometimes depending on the video, where it can struggle at 720p and up. It has a very good UI and cameras that have many options in photography. The battery life lasts about 2 days with normal use. Setup takes quite awhile, due to updates and will take time to get everything updated and set up. The good news is that Android 13 was available to download. I updated the phone from Android 12 to Android 13 and have had no issues so far, same performance. Calling and the signal is great, where I can hear clearly and the microphones are very good too even if I have a soft voice. Performance is not bad, and it is usable for average use. It is not unbearably slow, but don't expect flagship speeds. It is fast for what it is, not laggy or slow. The storage is low at 32GB, but can be expanded with a micro SD card. Overall, I am satisfied with this phone and highly recommend it and I am impressed with the Motorola brand. This has been my daily driver for many days now, and I don't have any complaints. I was wary due to online reviews, but it works just fine. It's not a flagship with the hefty price, but it works for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Everything a phone should be, nothing more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a phone, its inexpensive, and it does everything a phone should do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value for long lasting battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, long last battery. Just what my son needs. Was in stock and unlocked which made picking it up and setting up with new carrier a smooth experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, MicTracy. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase and its performance. Please visit our official community page to stay informed about our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my mother and she needs a phoe that can call and text but the features offered so much more the battery life is awesome!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      You mom loves the device and we're happy to know about it BryanR, thank you for trusting Motorola mobility and for sharing this awesome experience with us. Feel free to follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone and this one work great and perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around inexpensive I am very satisfied.I will recommend to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased and happy with my ordervery happy and complicated with my order it is of excellent quality I highly recommend it to everyone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EloiderC, we are delighted that you have chosen Motorola Mobility as your device provider and we appreciate your recommendation of this device. Our team is always available to assist you whenever you need any help. For further assistance, we encourage you to follow us on our official page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hello Moto!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone at reasonable price. Perfect for a student without paying $1000 for same quality. I suggest this purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rickdeal, We're delighted to hear that you find our Motorola phone to be excellent and reasonably priced. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old device and have no ongoing problems.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, SatisfiedCustomer2011. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    G play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Nice large screen. Needed GSM for Europe. Was happy with my first Motorola which I had for 6 years. Moved on to this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PattyM, We appreciate you taking the time to give us feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    All good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone happy bought for my son he likes it no complaints

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesE, We appreciate your positive feedback and for choosing this phone for your son. We're delighted your son enjoyed it. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility