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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,439 reviews
  • Rated 4 out of 5 stars

    Recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Does everything except tap to pay.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BlakeB. We sincerely appreciate the time you took to write your review, and we're happy to hear that you like the phone. Your recommendation is highly appreciated. Although the phone does not support NFC, beyond that, the Moto G Play 2023 is designed with great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mobile without any lagging issue in the lower budget

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying your Moto G Play 2023 and that it's providing a smooth performance without any lag. It's always great to find a mobile that meets your needs at a budget-friendly price. If you have any questions or need tips to get the most out of your device, don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Aria MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent, inexpensive, basic phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone at a great price. It's a basic, no frills type phone but it seems to be just great. No complaints and I'm very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, which is barely $115! Would recommend it for an adult that won’t be downloading much apps on it as it’s just 32 GB.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear that you find the product great, especially considering its affordable price of $115! Your recommendation for adults who don't need many apps due to the 32 GB storage is valuable information. If there's anything specific you love about the product or any more insights you'd like to share, feel free to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thanks for your recommendation, Jusny! MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really good!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality really good phone!! Easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MiaLeja, We appreciate you taking the time to give us a good remark and we're delighted that you love the phone. If you're interested, we'd like to hear your thoughts on our official Motorola community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far, for the price it's no bad .....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good low-cost Android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a quality Android phone at a very reasonable price. Memory and specs are right for the money, and the phone has performed fine as a smart phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chris, We're glad that you gave us a very positive rating and that you're satisfied with the phone's price and features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Works like it should. But the customer service was not up to par. I had to find someone to help and then it took about 7 min and then I had to ask again for assistance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JasonL, Thank you for purchasing this phone and we appreciate you taking the time to give us your feedback. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing very good. Still learning some of its fnctions.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good product and delivery fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Delivery on time and fast. I like it but memory isn't big

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NeidyH, Thank you for purchasing our phone and for your sharing your feedback, we'll relay your message to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone for great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Nice size, screen quality and feels good in the hand. Camera takes good photos too (clarity, focus, color all good).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mo phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy,no problem at all. I have one older.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HugoP, We’re delighted to hear that your wife is enjoying her Motorola phone and that everything’s working smoothly! It's great to know our products are bringing satisfaction to you both. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made. It was given as a gift and the person love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good teen phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our 17 yo sons for christmas, it does everything he needs and wanta it to do and has 0 complaints. And it works on Mint mobile.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KatieS, We're delighted to hear that you're happy with the phone you have purchased and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 100 dollar phone it does good. Would buy from best buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good Phone Horrible cust. service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone excellent. Customer service is terrible- it took twenty minutes to get help and they were useless. I will honestly try never to shop Best consistently horrible cust. service. Especially at the Destin FL store.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to hear about the experience you had with your device, DanielT. This is not the kind of experience we aim to provide. We're grateful that you chose one of our Motorola devices, and please remember that we're here to assist you whenever you need help. If you have any more questions or concerns, feel free to reach out to us at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    ower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it a lot i bough my mom too. nice big screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. Easy to use Great value would recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback on the Moto G Play (2023)! We’re thrilled to hear that you love your phone and find it easy to use and great value. Your recommendation means a lot to us! If you have any questions or need assistance in the future, please feel free to reach out at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We're here to help! -Aria MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Moto G Play phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my husband, who was having trouble using his flip phone. He is still learning but it is quite a bit easier to use than the flip.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to post this an for having one of our Motorola devices IreneM. We appreciate you for sharing this experience with us. We're always here to assist you if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    MOTO G Great starter fone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful sales person, He didn't even try to upsell me and understood that I am no a fonaholic. Great fone. Hard to set up largely due to my abilities, but also the fact that unlocked meant the fone, not the Tracfone people. Diffucult to find protective case, Size is ok, but side buttons don't line up with comparable Samsung A22

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi lowcostfone. We appreciate you purchasing this phone and sharing your buying experience. We are happy to hear that you were given the appropriate support at the store. Thank you for choosing Motorola. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility