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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,456 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Go with Motorolas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good affordable smart phone. Have purchased several of these. User friendly for seniors with limited tech skills

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good low-cost Android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a quality Android phone at a very reasonable price. Memory and specs are right for the money, and the phone has performed fine as a smart phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chris, We're glad that you gave us a very positive rating and that you're satisfied with the phone's price and features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Reliable phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device and for the price is a powerful phone fast and reliable

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DiegoC, We're glad to hear you're enjoying the phone. It’s great to know you’re finding it fast, powerful, and reliable, especially for the price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, which is barely $115! Would recommend it for an adult that won’t be downloading much apps on it as it’s just 32 GB.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear that you find the product great, especially considering its affordable price of $115! Your recommendation for adults who don't need many apps due to the 32 GB storage is valuable information. If there's anything specific you love about the product or any more insights you'd like to share, feel free to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thanks for your recommendation, Jusny! MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and got great deal on a phone thank you best buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, MatL. We’re so glad to hear that your phone is working great and that you got a fantastic deal. It’s always wonderful when you find the perfect product at a great price. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Moto G Play phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my husband, who was having trouble using his flip phone. He is still learning but it is quite a bit easier to use than the flip.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to post this an for having one of our Motorola devices IreneM. We appreciate you for sharing this experience with us. We're always here to assist you if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    MOTO G Great starter fone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful sales person, He didn't even try to upsell me and understood that I am no a fonaholic. Great fone. Hard to set up largely due to my abilities, but also the fact that unlocked meant the fone, not the Tracfone people. Diffucult to find protective case, Size is ok, but side buttons don't line up with comparable Samsung A22

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi lowcostfone. We appreciate you purchasing this phone and sharing your buying experience. We are happy to hear that you were given the appropriate support at the store. Thank you for choosing Motorola. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the device, it is good, it works well, it is released for any company, the battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone for great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Nice size, screen quality and feels good in the hand. Camera takes good photos too (clarity, focus, color all good).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    ower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it a lot i bough my mom too. nice big screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My BB phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our phones. Takes great pictures. The price was very reasonable. I would recommend BB to everyone. The customer service was at its best a ten or a fat nine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hello Moto!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone at reasonable price. Perfect for a student without paying $1000 for same quality. I suggest this purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rickdeal, We're delighted to hear that you find our Motorola phone to be excellent and reasonably priced. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good teen phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our 17 yo sons for christmas, it does everything he needs and wanta it to do and has 0 complaints. And it works on Mint mobile.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KatieS, We're delighted to hear that you're happy with the phone you have purchased and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    To of the line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of tried Motorola a long time ago the quality is top of the line! Best Buy got it to me in 2 days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there, CurtisR! Thank you so much for sharing your experience with us. We're thrilled to hear that you're enjoying your Motorola purchase and that it arrived so quickly from Best Buy. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Overall performance
    Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Good phone for the price, from a known brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a budget unlocked phone, and this was perfect for what I needed. Sure, it is not meant for power users but is more than sufficient for my needs. The screen is very good with a large screen and looks nice, but it's not high definition resolution. The wifi while watching videos can lag behind sometimes depending on the video, where it can struggle at 720p and up. It has a very good UI and cameras that have many options in photography. The battery life lasts about 2 days with normal use. Setup takes quite awhile, due to updates and will take time to get everything updated and set up. The good news is that Android 13 was available to download. I updated the phone from Android 12 to Android 13 and have had no issues so far, same performance. Calling and the signal is great, where I can hear clearly and the microphones are very good too even if I have a soft voice. Performance is not bad, and it is usable for average use. It is not unbearably slow, but don't expect flagship speeds. It is fast for what it is, not laggy or slow. The storage is low at 32GB, but can be expanded with a micro SD card. Overall, I am satisfied with this phone and highly recommend it and I am impressed with the Motorola brand. This has been my daily driver for many days now, and I don't have any complaints. I was wary due to online reviews, but it works just fine. It's not a flagship with the hefty price, but it works for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast and works well with my home Internet. The cameras are great as well as video recorder. My phone carrier integrates just fine with the moto g play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to, good for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AmyM. We sincerely appreciate you taking the time to share your feedback. Thank you for choosing Motorola, and we are glad that you are satisfied with your purchase. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a gift for my mom and she found it easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G Play, a good, reliable cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a first time cell phone owner, I was looking for a basic, reliable and easy to use cellphone. So far, the Moto G Play phone fits those requirements quite well. I have 2 small issues with this phone: !) That a hard copy instruction manual was not included with the phone. 2) Battery life seems a little short.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    talk all night

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for the price, works well and would recommend for purchase

    I would recommend this to a friend