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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,452 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent inexpensive phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sons first phone. Good battery life with an ok camera. Perfect if you just want function over form at a low price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, GenerationGamer. We're glad to hear that it's serving its purpose well, especially as your son's first phone. Good battery life and functional features are certainly essential, and we appreciate your feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Check More Option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can check more options. In this same price segments.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NitignaP, Thank you for sharing your feedback. We're sorry to hear that our device did not meet your expectations. We understand how important it is to find the right phone for your needs. Since this involves purchase options, we recommend contacting the seller, Best Buy, directly to explore more options within the same price segment. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Birthday gift for my daughter and she loved it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my daughter. As a birthday to gift, she is absolutely thrilled With the camera clarity, How good the speaker phone works? And how fast the phone is compared to her last phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LloydF, We are delighted that you chose it for your daughter, and we are honored that she loves the Moto G Play 2023's features. Thank you for choosing Motorola, and if you like, you can share and learn with other users on our official community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mobile without any lagging issue in the lower budget

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying your Moto G Play 2023 and that it's providing a smooth performance without any lag. It's always great to find a mobile that meets your needs at a budget-friendly price. If you have any questions or need tips to get the most out of your device, don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Good but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for Dad. My dad is not tech savvy and this was a great buy for him

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shubh, We’re glad to hear the phone has been a great fit for your dad and easy for him to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Moto G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little phone, it does exactly what I need. What more can I say about a cell phone? It works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far, for the price it's no bad .....

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good feedback.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is slow. However. It works great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dad's Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad for Christmas. Was eazy for him to set up and the moto gestures feature made navigating the phone a breeze

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to know that your dad's love the device and it's easy for him navigating the device and setting up the features on it JustinQ. We're always here to help you if you have any concerns regarding your Motorola device, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mo phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy,no problem at all. I have one older.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HugoP, We’re delighted to hear that your wife is enjoying her Motorola phone and that everything’s working smoothly! It's great to know our products are bringing satisfaction to you both. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Slow processor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone os good for the price. The processor is really slow and it glitches a lot.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, Darshea. We're sorry to hear about the concerns you're experiencing with the phone's processor performance and glitches. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working great and has a lot of good features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. Easy to use Great value would recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback on the Moto G Play (2023)! We’re thrilled to hear that you love your phone and find it easy to use and great value. Your recommendation means a lot to us! If you have any questions or need assistance in the future, please feel free to reach out at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We're here to help! -Aria MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory too small they should have or ther options .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, husband loves it! Easy to work and use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Deez, Thank you so much for your kind words! We're delighted to hear that your husband loves his new Motorola phone and finds it easy to use. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at reasonable price! Bought for my 95yo mother who needed a good reliable phone that was easy to operate!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Somewhat slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t expecting a powerhouse given the price, but it’s a bit slower than I’d hoped. Bought it as a second phone to use for work, and it’s good enough for that, but I wouldn’t use it as my primary device. I’d give 2-1/2 stars if possible.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Satxtechguy, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mum and she loves it. Good phone at a good price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, DanielN. We're thrilled to hear that your mum loves her new phone. It's fantastic to know that it’s meeting both your expectations and hers. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for the price!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the value , I’ve been using it since I got it and it didn’t disappoint me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 its a pretty good phone, it has slots for Micro sd card, sim card, fingerprint sensor & it’s compatible with FLAC files

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this wonderful feedback that you shared with us, DonTeca. We are delighted to hear you are enjoying the phone's functions. You can join our online community if you would like to know more about the exciting features of our devices: Moto G Play (2023) https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility