Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$152.99
Save $17
The comparable value is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,456 reviews
  • Rated 5 out of 5 stars

    Value of money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for this price. I bought it for mom and she is happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special but for the price works good and is great for someone with a low budget or maybe a younger person

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts, Sebastianh! It's great to hear that the Motorola phone, despite not having any standout features, is working well for you, especially considering the price point. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working great and has a lot of good features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is solid, great value for the price. I will say the screen broke the same day we got it. Kinda fragile

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Maura, We’re glad to hear you find the phone to be solid and of great value! We're sorry to hear about the problem with the screen, and we understand how disappointing that can be. We would like to help you get this sorted. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Capacity

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory too small they should have or ther options .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. Great customer service, people there were very respectful and helpful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AbsatouN, We’re happy to hear you’re enjoying your flip phone and that its performance and build quality are meeting your expectations. We appreciate your support and hope you continue to love using it! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Feedback on Moto G play

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it definitely worth it for the money good performance 90 gigahertz refresh rate and crispy LED

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jexib, thanks for leaving us a perfect rating and sharing this positive experience. We're happy that you were satisfied with your new Motorola device. We appreciate you putting your trust in us. Kindly follow us on our official community page and be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dad's Christmas

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad for Christmas. Was eazy for him to set up and the moto gestures feature made navigating the phone a breeze

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to know that your dad's love the device and it's easy for him navigating the device and setting up the features on it JustinQ. We're always here to help you if you have any concerns regarding your Motorola device, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Moto G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little phone, it does exactly what I need. What more can I say about a cell phone? It works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cellphone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and economic product, works great,no contracts

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarcoE, We’re so glad to hear that you’re enjoying your phone and that it works great for you without the need for contracts. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Somewhat slow

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t expecting a powerhouse given the price, but it’s a bit slower than I’d hoped. Bought it as a second phone to use for work, and it’s good enough for that, but I wouldn’t use it as my primary device. I’d give 2-1/2 stars if possible.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Satxtechguy, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general the global performance of this phone is good , no excellent, but for the daily requeriments in connectivity, display, apps and battery sufficiency, it is OK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute color

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color but didn’t last long! Nice price but you have to becareful with cheap prices!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Princess11, I’m really sorry to hear that your phone didn’t last as expected. While we aim to offer great value, we understand how frustrating it can be when a device doesn’t hold up. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at reasonable price! Bought for my 95yo mother who needed a good reliable phone that was easy to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 its a pretty good phone, it has slots for Micro sd card, sim card, fingerprint sensor & it’s compatible with FLAC files

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this wonderful feedback that you shared with us, DonTeca. We are delighted to hear you are enjoying the phone's functions. You can join our online community if you would like to know more about the exciting features of our devices: Moto G Play (2023) https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    decent for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for everyday tasks. decent phone if you are not using for any gaming, intensive multitasking. battery life is average, camera is good for 16mp shooter. UI and system sounds are too outdated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I love Best buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok phone. Does what I need it to do.!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Using for phone, camera, GPS/maps, email

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use cellphone. My husband misplaces his cellphone a lot, so need a reasonably priced phone that still does everything he needs to do.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Slow processor

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone os good for the price. The processor is really slow and it glitches a lot.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, Darshea. We're sorry to hear about the concerns you're experiencing with the phone's processor performance and glitches. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom it's her first smart phone was easy to use she still asks questions but it is easy to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jessica, That's wonderful to hear that you got the phone for your mom, and it's her first smartphone! It's great that she finds it easy to use, even if she still has a few questions. If you're available, you can share your story with our G Play community. Please go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility