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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mobile without any lagging issue in the lower budget

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying your Moto G Play 2023 and that it's providing a smooth performance without any lag. It's always great to find a mobile that meets your needs at a budget-friendly price. If you have any questions or need tips to get the most out of your device, don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Aria MotorolaMobility

  • Best Buy Employee

    Rated 3 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Software is a bit choppy, but that’s to be expected of a phone in this price-range. Excellent choice for those who just need a simple, functioning phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoshuaG, Thank you for sharing your experience with us! We're glad you appreciate the functionality of our phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Don't do it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this phone!!! This thing is SLOW! Not sure what Motorola was thinking when they made this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WilliamW, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for the price!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the value , I’ve been using it since I got it and it didn’t disappoint me

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT MUCH TY nice camera and security a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been great so far. I do have one small complaint and that's that my front camera does not work. Other than that, everything is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for international travel. It works great, i’m not expert with picture quality but it did fine for my travel. And the screen is much better than Iphone. Only down side is battery life. It dies really fast so it’s helpful to have a power bank

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. As for your battery concerns, you can follow the tips on this link to extend yiour battery life:https://en-us.support.motorola.com/app/answers/detail/a_id/170872/~/tips-to-extend-the-battery-life---moto-g-play---2023. If you have further concerns, feel free to email us at supportforums@motorola.com. We'll be there to help. -Iza MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alright for someone who might be a beginner.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, JoseG. We are pleased to have you as a part of the Motorola family. If you like, you can be a part of our official Moto G Play community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you so much for choosing Motorola. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola is a very good phone and i like it. The reason i like it is because is an android phone and a strong product and portable to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good phone overall & good price. I like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is nice and price is affordable. The shipping was free and I got the phone very fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VakhtangP, we're thrilled to hear about your recent purchase! Thank you for sharing this exciting news with us. We're grateful that you chose Motorola Mobility as your device provider. Remember, we're here to assist you whenever you need help. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone with many functionalitis and battry life is great. The price is reasonable as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, DeleluT! It sounds like you're really enjoying your phone, especially with its many functionalities and great battery life. It's also great to know that you find the price to be reasonable for the features it offers. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mum and she loves it. Good phone at a good price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, DanielN. We're thrilled to hear that your mum loves her new phone. It's fantastic to know that it’s meeting both your expectations and hers. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seems to work just fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It is unlocked as advertised. Not a top-of-the-line phone, but suitable for an affordable phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad to hear that things are going well so far, Rjmpg. It's great that the phone is living up to its advertised features, being unlocked. While it may not be a top-of-the-line model, it's wonderful that it suits your needs as an affordable option. If you're interested, you may want to check our community of G Play owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Very user friendly and battery lasts longer than any phone I've had

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, LianaH. We're delighted to hear that you're pleased with the value, user-friendliness, and battery life of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is simple to use and at a low cost. It does what it's intended for. I'm happy with my purchase of the Moto G Play phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone so far, for the price it's no bad .....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I agree

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good product especially using it a gsm phone. The camera of this is also good. If you do not want to spent so much money on phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great bang for buck Android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding phone for the price. Long battery life, good call clarity. Would buy again. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our new product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just as it was described. In fact it has more features that we needed so we are pleased.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, LisaZ. We're delighted that the phone met your expectations and even offered more features than you needed. Thank you for sharing your positive experience with us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility