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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,439 reviews
  • Rated 2 out of 5 stars

    back up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for a backup when my phone went down. this phone is nice but slow to activate screen takes a long time to charge and screen functions not good at all.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest feedback. We're glad it’s working as a backup, though we're sorry to hear about the slow screen activation and charging. If you'd like help optimizing performance, we’re here for you! As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I love Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok phone. Does what I need it to do.!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Using for phone, camera, GPS/maps, email

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use cellphone. My husband misplaces his cellphone a lot, so need a reasonably priced phone that still does everything he needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general the global performance of this phone is good , no excellent, but for the daily requeriments in connectivity, display, apps and battery sufficiency, it is OK

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is a bit choppy, but that’s to be expected of a phone in this price-range. Excellent choice for those who just need a simple, functioning phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoshuaG, Thank you for sharing your experience with us! We're glad you appreciate the functionality of our phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola - Moto G Play 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola - Moto G Play 2023 works as it should. Battery lasts longer then all the ones owned before . Im sold on this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Budget Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as an affordable new smartphone for my mother. She uses Tracfone for her provider, and moving her to the new phone was smooth and easy. The phone has much better signal and she can hear the ringer more easily. I especially appreciate how close to stock Android this phone's OS is. There's very little clutter and few junk apps. I would definitely recommend this or other Moto devices as an affordable alternative to Samsung or Apple.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Dustin, thank you for recommending this phone and sharing your experience with us. Your input has been valuable to us. We would like to extend an invitation for you to follow our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. By doing so, you'll stay up-to-date with the latest news, updates, and exclusive offers. We appreciate your support and hope to see you there! -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is simple to use and at a low cost. It does what it's intended for. I'm happy with my purchase of the Moto G Play phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good phone. Easy to work. It's just a learning process to really work the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Happy! We're glad to hear that you're finding your Motorola phone to be easy to use once you've had the chance to get familiar with it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been great so far. I do have one small complaint and that's that my front camera does not work. Other than that, everything is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is good and the phone works well for making calls and simple tasks

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pablo, we are grateful for you sharing your positive experience with us. It means a lot that you are a proud owner of one of our Motorola devices. Don't hesitate to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Stay connected! -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This device is fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola is fantastic! I love the softness, the design, the nice touch, and the speed. Very good cameras as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! EdsonAraujo. Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the love and support you have shown us. We encourage you to share it with other users on our official community page at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE IT MUCH TY nice camera and security a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I agree

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good product especially using it a gsm phone. The camera of this is also good. If you do not want to spent so much money on phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid phine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks of this phone. The connectivity is great with a decent battery.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts, Sammy. We're thrilled to hear that you're pleased with the appearance and connectivity of your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    MotoG Plasy 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Good camera and fast operative system

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love its size . The battery is so strong . It works perfectly well

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Muzamiru, we value your positive feedback. It holds immense significance for us. Thank you for taking the time to share your experience. We invite you to join our official community page and stay updated with the latest developments on our cutting-edge devices. Feel free to visit https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola is a very good phone and i like it. The reason i like it is because is an android phone and a strong product and portable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it u wont regret it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her phone Good quality. Will recommend it for kids starter phones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, RaymondB. We're delighted to hear that your daughter loves her new phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Perfect condition and easy to manage. I would definitely recommend! ☺️

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CindyP, we appreciate your recommendation of our Motorola device and for taking the time to share your experience. Stay connected with us on our official community page to stay informed about our newest devices and connect with other Motorola enthusiasts who are also using the same device as you: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility