Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1436 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,436 reviews
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 4 out of 5 stars

    Moto g

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Motorola Moto G Play 2023 32GB (Unlocked) in Navy Blue, and I am very pleased with my choice. Here are a few reasons why I highly recommend this phone: Performance: The Moto G Play 2023 offers smooth and efficient performance for everyday tasks. Whether it’s browsing the web, using social media apps, or playing casual games, this phone handles it all without any hiccups. Battery Life: The battery life on this phone is impressive. I can easily get through a full day of use without worrying about recharging, even with heavy usage. Display: The display is vibrant and clear, making it great for watching videos and browsing photos. The colors are well-balanced, and the screen size is perfect for comfortable viewing. Design: The Navy Blue color is sleek and stylish. The phone has a nice feel in the hand, and the build quality is solid. It doesn’t feel cheap or flimsy. Camera: The camera quality is good for its price range. It takes clear and sharp photos in well-lit conditions, and the camera app is easy to use. Value for Money: For the price, the Moto G Play 2023 offers excellent value. It’s a reliable and capable smartphone that doesn’t break the bank. Overall, I’m very satisfied with the Motorola Moto G Play 2023. It delivers great performance, has a long-lasting battery, and looks fantastic in Navy Blue. If you’re looking for a budget-friendly, unlocked smartphone, I highly recommend giving this one a try.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your detailed feedback, Pavan. We're thrilled to hear that you're pleased with your choice and that the phone is meeting your expectations. Your recommendation means a lot to us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Screen size
    Cons mentioned:
    Processor speed, Storage space

    Rated 3 out of 5 stars

    Pro & Cons

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good for the price, good size screen, good battery life. Cons: Storage gets full fast with just apps, not including media, its slow and laggy, even when fully optimized, camera quality is bad. Good temp backup phone but not for long term.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest feedback, CyberTech7. We’re glad to hear that the phone’s size, battery life, and price are meeting your needs. We also appreciate your insights on the storage and camera – we understand that those are important factors. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Ram, Storage space

    Rated 4 out of 5 stars

    Good Backup Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is okay. 32GB is quite less and fills out real fast. 3GB RAM is very nominal. Its not fast by any means. But I got this for a backup phone where I use my other number just for messages and calls and for that this is perfectly fine. Good battery backup, but honestly phone usage is much less.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, Kalai. We’re glad to hear the phone works well as a reliable backup phone for your calls and messages. We understand your feedback about the storage and performance—your insights are valuable and help us improve. It’s great to know the battery backup meets your needs. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Screen size
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Better than Locked Brands

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has more memory, storage, processing power, battery life and better size with quiality screen. The best part cheaper than the carier. I bought these phone with tax at $190. The carrier i had tried to pedal a phone with a 5 inch screen with battery 2 day stand by, same 32 gb storage but 1 gb memory and worst processor for the price with tax and activation of $270 and that was there cheapest phone besideds the old flip phone. Is it the best phone? No. Does it get what i need done, done. Yes.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MTOL, thank you for taking the time to share this post with us. We're happy to know that you love the features of the device, and you love the unlocked version versus the one you're getting from the carrier. Feel free to contact us if you have any concerns regarding your Motorola device, we're always here to assist you. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Motorola Moto G play

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about the Moto G play are some of the features such as the processor and a few of the apps. The phone seems to have a good response time and goes from screen to screen at a pretty steady rate. The apps that come standard with the phone are ok. I could use less games on here, since I'm not a game player. I don't like that the games automatically download and I have to delete them each time, to save memory. An important note, there isnt enough memory on this phone. 32gb is subpar for a $200 phone. There should at LEAST be 64gb of internal memory available! With the amount of memory used for system apps and internal requirements, it takes up about half of the total internal memory on the phone! If you install apps of your choosing, you are limited to what can be installed. My main complaint is that you can't seem to move your apps to the SD card, to make room for more apps. I can, at least, move my photos, videos and files to the SD card of course, but I need more storage for my apps. To sum up, while I didn't pay $1000 for a new I Phone, I am overall pretty happy with my Moto G Play. I like its screen size, being able to personalize things, plus the fact that I can change my plan with another carrier. I have been stuck getting phones that are exclusive to one carrier and are quite expensive to upgrade. I expect to have this phone for a few years, despite any limitations I mentioned. I'll just need to be more selective on what apps I put on it. I still recommend it if you're not in need of a ton of features or need a phone to do everything, short of washing dishes. I think you'll ɓe pretty satisfied with the Motorola Moto G Play. Hope this helps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, Cliffsnotes. We're glad that you gave us 4 stars and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good phone for the budget!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola makes quality and durable phone. this type of model i bought was within the budget. Specs are decent but for the price you get a good durable phone. It does lag a little at times during startups, and opening/switching between apps, It doesn't bother me at all since its a backphone. Camera is decent and battery life will last you a day from normal use. overall its a great phone to have within a budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that you have placed your trust in our Mouse devices. Your satisfaction is of utmost importance to us, and we are always here to assist you whenever you need any help. Stay connected with us by following our official community page, where you can stay updated on our latest devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Storage space

    Rated 3 out of 5 stars

    Affordable and Reliable, with a Few Limitations

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Moto G Play 2023 is a great budget-friendly smartphone that gets the basics right. It’s affordable and does a good job for everyday tasks like calling, texting, and browsing. The camera quality is decent for its price, and the battery life is impressive, often lasting a full day with regular use. However, the limited 32GB storage and modest performance might not meet the needs of heavy users. Overall, it’s a solid option if you’re looking for something economical and dependable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, IsabelH. We’re glad to hear that you find it to be a reliable and budget-friendly choice for everyday use. We designed the Moto G Play to offer a great balance of essential features at an affordable price point, and it’s great to know that the camera and battery life meet your expectations. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Screen size
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice entry-level phone for kids.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son, it’s a Nice entry level phone for kids. It has a nice large screen and the battery life is better than any iPhone I’ve had. My son is able to play Minecraft, Roblox and Among Us without any problems. The only negatives are the camera, start-up time and it can be a bit slow at times due to its Mediatek Processor. Overall, for $100 it’s a quality item!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed feedback, MemphisRuss! We're delighted to hear that the phone is serving well as a nice entry-level device for your son. It's great that the large screen and impressive battery life are providing a positive experience. We appreciate your honesty about the camera, start-up time, and occasional slowness, which we'll relay the feedback to our team. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Not much memory for apps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do, but if I had it to do over again, I might have spent a little more money on a phone that has more memory. I can barely keep the few apps that I use regularly running on this thing. If you just need a basic phone with a handful of apps, though, this thing has a great battery life and fits the bill nicely in that regard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen size

    Rated 4 out of 5 stars

    A hood reliable phone without breaking the bank

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my dad as a Christmas gift he's its great for what he needs a good battery and performance the screen is very big and with magnification on he can easily read texts and see what hes doing

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, Daniel. We're thrilled to hear that it makes a great Christmas gift for your dad and that it meets his needs for a good battery and performance. The large screen and magnification feature enhancing text readability is fantastic to know. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone, Good Price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice reasonably priced phone. I've used Motorola phones for over a decade and purchased them all at Best Buy. This is a sturdy, reliable phone and has all the features of higher priced cell phones. They are easy to use and offer a lot of great features at a very reasonable price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear about your long-standing loyalty to Motorola phones, Oldwetcat! It's fantastic to know that you've found our devices to be sturdy, reliable, and packed with features, all at a reasonable price point. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Reliable Everyday Phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Affordable and unlocked, the Moto G Play 2023 offers smooth performance and solid battery life. Navy Blue adds style to practicality. Ideal for daily use without breaking the bank."

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeonardP, Thank you for the great feedback! We're glad to hear the Moto G Play 2023 is delivering smooth performance, dependable battery life, and everyday reliability while keeping things stylish in Navy Blue. It's great to know it's meeting your needs without compromising value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great First Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first phone for kids and non tech adults. Very easy to use with good display and camera. Easy to setup.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoelP, Thank you for sharing your experience! We're delighted to hear that the phone has been a great choice for kids and non-tech adults. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the phone is amazing besides the memory....32gigs is definitely not enough storage for the "average" android user...I did buy an SD card and spoke to the employee about what could be moved from the phone to the card and they told me that pictures, videos, games and other apps could be moved from the phone to the card which is not true, games and apps cannot be transferred..i wish they could because the phone memory is now just about full and is working a little on the slower side

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 4 out of 5 stars

    New Moto G Play 2023

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the phone for a little over a week, screen size and display are nice. Sound is good and has all the features I wanted.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, JamesR. We are delighted to see that you are satisfied with the phone's performance and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great little phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to use on one of the smaller network companies. No issues getting it to work with it being unlocked. Was a bit nervous because if it didn’t work there would have been a $49 restock fee if it was opened. Not a fan of that return rule but we had to sign to agree to purchase. No complaints with the phone. It works great, they were able to copy their old phone to the new one by back up onto their Google account. Cases and screen protector were easy to find on Amazon and inexpensive. The camera takes pretty good pictures and videos, the screen is a nice size to not hurt their old eyes squinting. I can’t speak for the battery as I’m not using it daily but they said they plug it in nightly and they do not run out of battery by the next night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, excellent overall experience love it over the iPhones great camera and video quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DulceZ, We’re delighted to hear you’re enjoying the great quality and overall experience with your Motorola phone, especially the camera and video performance. It’s wonderful to know it’s been such a positive change for you. Thank you for sharing your feedback and for choosing Motorola. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very good !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola cellphone is an excellent choice for those seeking quality and performance. Its sharp and bright display offers an immersive visual experience, while the responsive processor ensures smooth operation. The long-lasting battery keeps you connected all day. Additionally, the intuitive interface and fast system updates provide a top-notch Android experience. In summary, the Motorola cellphone is a great option for those who value reliable performance and quality. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    A decent phone for cheap but very slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent phone. I needed a phone last minute as I was traveling out of the country and my other phone (Samsung S23) would not be here in time for my travel. So, I purchase this phone for $120. First of all know what you are getting with the price and that is not much. The phone is very slow but if you watch a lot of reviews on the phone that is why the phone is so cheap. I will say thou it has really good battery life. If you just need a phone from a respectable brand then this is the phone for you. That being said the phone is really slow and will be come frustrating over time to use it. I plan on keeping it as a backup phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JermainG, We appreciate your taking the time to share your feedback, and we're sorry for any inconvenience this may have caused you. Slowness or lag can be caused by many things, and we are interested in learning more about this feedback and will sort it out. Please send us an email at [email protected] referring to this post, so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Screen size

    Rated 4 out of 5 stars

    Works just fine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works as described. It's pretty big, but has good reception and is fast enough to make calls and send texts, which is all I needed this budget phone for. I recommend it for anyone looking for basic functionality, whether it would work well for more intensive uses and functions, I cannot really say for sure. The battery life is insanely good too.

    I would recommend this to a friend
Sponsored