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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,439 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $100 phone, it is great. When you are used to a higher end smart phone, this will not be a good choice. Great for a kid or someone who just needs a phone without much more.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts on the phone, Muffiesmom. It's great to hear that you find it to be a good choice, especially considering its $100 price tag. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use love my moto this is my second one. I chosen the navy blue.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MelissaS, we appreciate you sharing your experience with us! It's great to hear that you're satisfied with your device's performance. Stay connected with us on our official community page for updates on our newest devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good condition. Working very well and extremely efficient in budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AdilB, we appreciate you selecting Motorola Mobility as your device provider and for sharing your thoughts. Remember, we are here to help you whenever you need it. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone for the price. Wanted a burner for my daughter but this was all they had

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear the phone is working out well for your daughter! Sometimes the unexpected choices end up being the best ones. If she's happy with it, that's what matters most! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto unlock phone AG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works excellent. The person that sold me this phone at the store was very nice, and spent time to make sure it’s exactly what I wanted.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AmandaG, we're glad about the excellent feedback you left for us. Thank you for letting us know how satisfied you were with your recent purchase. Thank you for choosing Motorola Mobility. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point was excellent and it was readily available when I needed it for my travel

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback on the phone, BernardA. We're glad to hear that you found the price point to be excellent and that it was readily available when you needed it for your travel. Having a phone that fits your budget and is available when you need it can make a big difference, especially for travel plans. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing love this new phone for my boyfriend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, IcesW! We're thrilled to hear that your boyfriend is enjoying his new phone. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great my kid loves it, way better of a phone than I expected for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertoC, we are thrilled to hear that you are satisfied with our product. Your positive experience is a testament to the quality we strive to deliver. Thank you for choosing Motorola Mobility as your device provider and for sharing your feedback. We invite you to join our official community page at https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883 to stay updated with the latest news and updates. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea phone picture are not too bad would highly recommend for a younger kid around 11 or a older person very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. My baby likes his use every day and the battery is full for long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice inexpensive android phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice inexpensive unlocked phone. It does everything an android phone is supposed to do without any issues.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, SteveJ. We are thrilled to hear that the phone matches you needs. If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    lot of functions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life Camra is good. this phone has all functions available. very easy to operate this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with one of our phones, KanwaljitSingh. We are so happy to see you enjoying the device's functions and are happy with your purchase. Thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was easy to set up. Followed the directions and was able to transfer all my information from the old phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's a very good phone at a low price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good a very large battery and android 12. It is a low price at $109.99 plus tax,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola G Play 2023.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it after Christmas, it a basic phone. Not to bad for beginners. So far, it's been ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little do I know

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase great phone. I'm not a techy so it's taking me some time to figure things out. I'm glad i bought it. Now I need to get rid of assurance wireless.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Great to hear you're enjoying your new Motorola phone, CS01. It's completely normal to take some time getting used to new technology, but we're here to help. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 3 out of 5 stars

    Not enough storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic phone. Works fine for calls but be aware that you will be unable to expand your storage with sd card for apps. Sd card can only save photos and videos, not apps. Get phone with bigger storage.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mary. We apologize if our service did not meet your expectations. Sadly, SD cards can only save for any files, excluding apps. We value your feedback and would appreciate the chance to analyze it further, as we take pride in our products. Please feel free to contact us at supportforums@motorola.com so we can assist you. -Belle MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Why do we need an expensive phone ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up-to-date Android OS, 6.5 inch large screen and nice price. Why do we need an expensive phone ?

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi there! Thank you for highlighting the impressive features of our Moto phone! We understand the importance of staying up-to-date with the latest Android OS, enjoying a spacious 6.5-inch screen, and being mindful of your budget. Our goal is to provide a fantastic user experience without the hefty price tag. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great phone and i love it thanks for the chance to have got to use the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and features

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for our 12 year old daughter and it is a great phone with good features and our daughter loves it♥️

    I would recommend this to a friend