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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great purchase. Considering the price Will recommend this to anyone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, NydiaD! We're glad you're happy with your purchase, especially considering the price. Recommending a product that you're satisfied with speaks volumes! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And this phone is a great phone I thought by it being so cheap it was gonna act cheap. the camera is great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your good experience with one of our products, TiffanyF. We are so glad that you appreciate the phone's features and are happy with your selection. If you want to learn more about the Moto G Play 2023 phone, you can follow our official community page at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the phone . Though i had doubts from the beginning.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're delighted to learn that you're enjoying the user-friendly interface of the device, LidwinN. Remember, we're just a message away if you require any support. Feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best New Phone ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone and the purchase price could not be beaten - best replacement ever

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for upgrading your mobile phone with a Motorola device MariaP, we appreciate you sharing this experience with us and we're happy to know how satisfied you were on your recent purchase. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Black Friday special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday special couldn't ask for a nice cheap phone it's excellent and zero complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price my phone got damage this help me out for emergancy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, JoseR. We're glad to hear that you find it to be good quality and a valuable purchase for the price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.I bought second time moto cell.i already referred to my friends

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, Ranisyed! It sounds like you're really enjoying your second Motorola cell phone. Thank you so much for your referral to your friends—that's a great vote of confidence in the product! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my mom and she’s happy with it’s battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and great customer service. Recommend Best Buy to my friends and family.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the great review, LarhondaT. We do appreciate your support and love for our Moto G Play phone. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice o like the product never been in Best Buy before you have

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VonA, we're happy you have a smooth transaction with Best Buy. Thanks for trusting Motorola Mobility and for sharing this experience with us. We're always here to help if you need assistance. We encourage you to get along with other Motorola enthusiasts, be updated with our latest devices by following our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and simple to use phone. Given a chance I can buy them again and again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Better reception than similarly priced Blu phones. Decent camera and overall speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic phone for a really good price added plus its already unlocked

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's great to hear, MariaY! A nice basic phone at a good price is always a win, especially when it's already unlocked. It offers flexibility and convenience right out of the box! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing love this new phone for my boyfriend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, IcesW! We're thrilled to hear that your boyfriend is enjoying his new phone. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fine phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, much options and easy to use for everyone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeanN We're thrilled to hear that you find the device to be a very good phone with plenty of options and easy to use for everyone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good produc i loved..I am very satisfied to have bought it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear about your satisfaction with your recent purchase, DanielG! Don't forget, we're here for you whenever you need assistance. Stay connected with us on our official community page to stay informed about our newest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was sleek in person and so far i have no problems with it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, LadyB! We're thrilled to hear that you find your phone sleek in person and that you haven't encountered any problems with it so far. If in case you need help, kindly visit our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is durable and features meet my expectations

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear that, JoyeshreeB! Durability and meeting expectations are core pillars of our products, and we're delighted that your experience reflects that. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Like color and quality good one to have

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, BonnieP. We're delighted to hear that you're enjoying both the service and the quality of your device. If in case you need help, kindly visit our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Very easy to set up and transfer all my existing contacts and apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, KenF. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility