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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1439 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,439 reviews
  • Rated 4 out of 5 stars

    Good, but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my needs, but I recommend that you NO update your Android. If you do, the battery will be used much faster.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback on the Moto G Play (2023). We're glad to hear the device meets your needs! We understand your concern regarding battery performance after updates. While updates are intended to improve security and functionality, they can sometimes impact battery life. To help manage this, you can adjust settings like screen brightness, app background activity, and location services to extend battery life. If you need assistance with these settings or have further questions, feel free to reach out: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Aria MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic phone for a really good price added plus its already unlocked

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's great to hear, MariaY! A nice basic phone at a good price is always a win, especially when it's already unlocked. It offers flexibility and convenience right out of the box! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Bought it twice. Good value for the money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your continued support and feedback, MicalaW. We're glad to hear that you've found the Motorola device to be of good quality and value for the money, to the extent that you've purchased it twice. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome unlock phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for our parents, phone was perfect and unlocked for an older person.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SDeeC, Thanks for purchasing this phone and we appreciate you taking the time to give us feedback. We're glad that you chose it for your parents. If you would like, you could join your fellow Moto G Play users on our community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone to use. My family enjoys the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaA, it's wonderful to hear that your family is enjoying the phone. We would love to hear more about the positive experiences you have had with this device. Join us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en and share your thoughts. We value your feedback! -Ythan MotorolaMobility

  • Cons mentioned:
    Memory, Processor speed

    Rated 2 out of 5 stars

    Too slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sloooooow. Bought it for my son because he broke his phone and needed a temp phone. You can text and make phone calls. Not enough memory for much else.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hii Wwww, We appreciate your taking the time to report this to us, and we're sorry for any inconvenience this may have caused you. Slowness or lag can be caused by many things, but we stand by our phones, and we're glad to help investigate this. Please email us at supportforums@motorola.com for us to further assist you. Please refer to this post, we'll surely help there. Thank you. -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola are Greatphone. I love it, and it works great. Cant beat the price for a phone this good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JavierM. We appreciate you taking the time to give us very positive feedback, and we're happy that you love the phone's features and performance. Thank you for choosing Motorola. If you're interested, we'd like to hear your story and share it with other Moto G Play (2023) users here:https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola - Moto G Play 2023 32GB (Unlocked) - Nav

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter and it is easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functional product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motorolla phone is excellent, slick and functional as expected. Haven't had any issue with it yet so confirm its a good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best phone I never had before ufff I love it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlexR, Thank you so much for sharing your excitement about your new Motorola phone! We're thrilled to hear that you think it's the best phone you've ever had. Your satisfaction is our top priority, and it's wonderful to know that the device has exceeded your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and simple to use phone. Given a chance I can buy them again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile is the best affordable one with 5G, the price is worth for the quality of the product

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RamakotareddyK, We appreciate you taking the time to give us very positive feedback and we're happy that you love the phone. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Good battery life for the pricepoint.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RPDC, We're glad to hear that your device is working as intended and that you're satisfied with the battery life, especially considering its price point. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Retired Banker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Phone; it is very user Friendly and the salesperson helping me with it was very helpful, I got to the store I remember late that evening and basically said I need help my old phone has crashed and he was just great anyway I walked out of Best Buy in Cape Girardeau feeling a lot better, Best Buy are great. Linda

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Linda, Thank you for reaching out and sharing your positive experience with us! We're thrilled to hear that you're enjoying your new phone and that you found it very user-friendly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best New Phone ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone and the purchase price could not be beaten - best replacement ever

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for upgrading your mobile phone with a Motorola device MariaP, we appreciate you sharing this experience with us and we're happy to know how satisfied you were on your recent purchase. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with lots of features for a very low price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Scopo, we're happy that you love the features of your new Motorola device and that you got this device in a good deal. Thank you for choosing us as your device provider. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,very good, good screen, good photos, and it is unlocked

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your decision to own a Motorola device, MiriamA, and we are honored that you have chosen Motorola Mobility as your device provider. Our team is always available to assist you whenever you need any help. Stay connected with us by following our official community page, where you can stay updated on our latest devices. Just visit https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and great customer service. Recommend Best Buy to my friends and family.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the great review, LarhondaT. We do appreciate your support and love for our Moto G Play phone. Your recommendation is highly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for for great price. work perfectly fine

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AhmedS, we appreciate your positive feedback and for selecting Motorola as your device provider. It brings us joy to hear that you are pleased with your recent purchase. Stay connected with us on our official community page to stay informed about our newest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Black Friday special

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday special couldn't ask for a nice cheap phone it's excellent and zero complaints

    I would recommend this to a friend