Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,452 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Better reception than similarly priced Blu phones. Decent camera and overall speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone to use. My family enjoys the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaA, it's wonderful to hear that your family is enjoying the phone. We would love to hear more about the positive experiences you have had with this device. Join us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en and share your thoughts. We value your feedback! -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for as emergency phone. It is a little bit slow but for the price I got it is worth.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out and sharing your feedback, AlexS. We're glad to hear that the phone is serving its purpose as an emergency device and that you find it to be a good value for the price. We understand that you've noticed some slowness, and we apologize for any inconvenience this may have caused. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works as intended

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Good battery life for the pricepoint.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RPDC, We're glad to hear that your device is working as intended and that you're satisfied with the battery life, especially considering its price point. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,very good, good screen, good photos, and it is unlocked

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your decision to own a Motorola device, MiriamA, and we are honored that you have chosen Motorola Mobility as your device provider. Our team is always available to assist you whenever you need any help. Stay connected with us by following our official community page, where you can stay updated on our latest devices. Just visit https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Retired Banker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Phone; it is very user Friendly and the salesperson helping me with it was very helpful, I got to the store I remember late that evening and basically said I need help my old phone has crashed and he was just great anyway I walked out of Best Buy in Cape Girardeau feeling a lot better, Best Buy are great. Linda

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Linda, Thank you for reaching out and sharing your positive experience with us! We're thrilled to hear that you're enjoying your new phone and that you found it very user-friendly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    THE PHONE THAT SURPRISED ME ITS SO GOOD.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MOTOTOLA MOTO G PLAY IS BETTER THAN I THOUGHT IT WOULD BE. i LOVE IT

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, EdB1. It's always a pleasant surprise when a phone exceeds expectations. We're glad you're loving the Moto G Play. If there are any standout features or aspects you particularly enjoy about it, feel free to share them with our Moto G users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Enjoy your new device! -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Motorola phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Very easy to set up and transfer all my existing contacts and apps.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, KenF. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with lots of features for a very low price!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Scopo, we're happy that you love the features of your new Motorola device and that you got this device in a good deal. Thank you for choosing us as your device provider. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moto g play

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Moto g play smart phone. Easy to use, clear photos

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your recommendation of the Moto G Play smartphone, EstherM! We're delighted to hear that you found it easy to use and that you're satisfied with the clarity of the photos it captures. Your positive feedback reinforces our commitment to meeting the needs of our customers. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I have always loved android. This phone was a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic phone !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son he loves it so thank you for the quality phone !

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      The joy and adoration your son has for the phone you bought from BestBuy speaks volumes about its exceptional quality BeverlyC. We're eager to hear more about your experience, so why not join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en? Let's connect and share the love for this amazing device! -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great unlocked device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really good and came in handy when visiting both El Salvador and Cuba.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Erick, We are so happy to hear you had a positive experience using our phone. Your support and trust in us are much appreciated. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A qualty smartphone that functions at a high level for under $100. No regrets here.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi StephenD. Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you are enjoying the phone's functions, and we appreciate the positive feedback you provided. You can join our online community if you would like to know more about the exciting features of our devices:
      https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reviee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. Good battery life, its just a basic phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Elizabeth, we're happy to hear that you love your new Motorola device and that you were satisfied on it. Thanks for choosing us as your device provider and for putting your trust in us. Kindly follow us on our official community page if you want to get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for for great price. work perfectly fine

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AhmedS, we appreciate your positive feedback and for selecting Motorola as your device provider. It brings us joy to hear that you are pleased with your recent purchase. Stay connected with us on our official community page to stay informed about our newest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Is good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good for price would recommend for anyone needing an inexpensive phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TimothyS, It's fantastic to hear that you find the phone to be a great value for the price! Recommending it for anyone in need of an affordable option speaks volumes about its quality and affordability. Thank you for sharing your recommendation. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good for the price ! My dad gos though a lot of phones are this is the best one

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, MerandaG. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Please visit our official commumeetsnity page to stay informed about our devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome couldn’t be better will recommend it to everyone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your enthusiastic feedback, KarenD! We're thrilled to hear that you find your Motorola device to be awesome and that you're eager to recommend it to others. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good and affordable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. So far, so good. The phone is exactly as advertised.

    I would recommend this to a friend