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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1440 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,440 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good for the price ! My dad gos though a lot of phones are this is the best one

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, MerandaG. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Please visit our official commumeetsnity page to stay informed about our devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone. Works very nice!!. This is exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to see that this phone meets your expectations, MarruanY. You make us want to work harder and better. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worthy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery minimal lag Fast on games n browsing

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear! A long-lasting battery and minimal lag are key features to have in a phone, especially when it comes to gaming and browsing. It's great that your Motorola device is delivering on both fronts. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    byond40

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very pleased with this purchase. Motorola is a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G Play 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this phone is great. Provides everything I need and at a fantastic price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, Jerry. We are thrilled to hear that the Moto G Play (2023) meets your phone needs. Rest assured that our phone is designed with high functionality that you can enjoy. If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone for this price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for this price. It has all decent features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Nitkul, it's great to hear that you're enjoying the amazing features of your new Motorola device. Join our official community page and connect with other Motorola users who also have the same device as yours. You can find us at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone my son loves it. The size and data perfect for him

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Debra, Thanks for the awesome review and for being our valued customer. I'm glad to hear that your son is enjoying his new phone! Finding the perfect fit in terms of size and data is crucial for a great user experience. If you're interested, we'd like to hear your story and share it with other Motorola - Moto G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Price is the only good part of Moto G Play 2023.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the Moto G Play 2023 for $99 to have as a spare, and to play around with Android. Being used to my iPhone 15 Pro, I find the G Play to be ridiculously slow and clunky. This phone takes several minutes to boot up, and nearly as long to load webpages. Two apps I use regularly on my iPhone would only load through a web browser. These apps are Ring and Flightradar24. I plan to keep the G Play as a backup only. I am sure Android will work well on more expensive phones.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the Moto G Play, BigDaddy. We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has a better offer on this phone than T mobile. It works great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you posting this and for sharing your smooth transaction with BestBuy DeeDee. We're happy to know that you were satisfied on your recent purchase, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone way better then i even thought it would be for the low price on it...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MattL. We appreciate you taking the time to give us very positive feedback, and we're happy that you are satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other Moto users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CELL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE WORKS GREAT. GREATNICE WORKS GREAT. GREATNICE WORKS GREAT. GREAT

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your positive feedback, TheodoreH, holds immense value for us. It serves as a testament to the exceptional quality of our product and reflects your utmost satisfaction with your recent purchase. We would greatly appreciate it if you could join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en stay connected with us, -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price. The battery last more than what a expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reasonable price for good product, for a teen who is very hard on electronics.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, LeslieS. We're happy that you're satisfied with your purchase. We'd like to hear your story and share it with the Moto G Play community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone works very well to be able to use it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello RubilioE, we truly appreciate your wonderful feedback on one of our Motorola devices and for taking the time to share your experience. Don't hesitate to join our official community page to stay informed about our newest devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and reliable. My son like it because big screen. Very good price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there! Thank you for sharing your positive experience with our Motorola device. We're glad to hear that you find it good and reliable. It's great to know that your son appreciates the big screen, and we're proud to offer a device that meets your expectations. You may join our Motorola G Play 2023 community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works fenomenal, I’m happpy with my purchase…

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear that the phone is working phenomenally for you, CUCUY86. It's always great when a purchase meets or exceeds expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving the 5 stars because I simply love best buy and all they offer this phone itself is not worth buying and that is not at all best buys fault it's the manufacturer of the phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KimberlyF, Thank you for your feedback and for your continued loyalty to Best Buy! We’re sorry to hear that the phone didn’t meet your expectations, and we understand your frustration. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size phone bigger than my last one, easy to navigate

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JocelynR, We're glad you're enjoying the size of your new phone, especially finding it easier to navigate. It's always nice when a device feels comfortable to use and fits your preferences. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are good, wifi connections work over all it works pretty well other then the speaker cuts out a little when talking on the phone. If you buy a memory card to add space it works perfect as a normal phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! A lot easier than having to go through a third party!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KyleW, Thank you for sharing your positive experience with the cameras and the overall quality of the device! It's great to hear that you're satisfied with your purchase, especially considering the good price. If you're available, you can share your story with our G Play community. Please go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility