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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1441 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,441 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved the phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works really well especially for the price! Would buy again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving us positive rating ErikaR. This means a lot to us, it only means that you were happy and satisfied on your recent purchase. We're glad that given a chance, you're going to but the device again. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just what I was looking for. The price of the phone was also great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Great. We appreciate your excellent rating! It's great to hear that you are satisfied with your Moto G Play 2023 phone, and that it matches your needs. You can connect with other users and share your experience by joining our community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with fabulous camera picture is bright and clear.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive feedback that you shared with us, JesseF. We are delighted to hear you are enjoying the phone's functions and that everything is working fine. We would also like to invite you to join our official community at  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice cute phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant experience! Nice phone! Great to get one from Bestbuy!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the positive review, KarthikeyanJ. We're glad to see that you are enjoying your phone and everything works for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good great good good and good good and good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone unlocked , high quality , I recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your recommendation, Rivasarr2010. We're delighted to hear that you find our phone to be perfect, unlocked, and of high quality. If you're interested, we'd like to hear your story here on this Moto G Play community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone to, needed one right away and was able to find one in store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so good i like it, sound good and clear I like the camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Easy to use! Was not hard to get it started with my new number.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good using it. Working fine.served our purpose. Enjoying

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We truly value you taking the time to contribute your feedback about our product, and we are glad that you are enjoying the phone. SivaB. We'd like to take this opportunity to introduce you to our official online community page.  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -belle MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Does run a little slow sometimes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone was fine, customer experience unacceptable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is what I expected. The experience in the store was horrible. Finally when I did get help she was rude. I know it is the season. I will probably never buy from your store again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, JonnyEh. We're sorry to hear about your purchase experience from BestBuy, we'll be sure to forward your feedback to the appropriate team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hing wong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy price for this phone easy to use and all features is useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need in a phone and it was only $100!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PeterM, We're glad to know that the phone has everything you need, especially at such an affordable price of $100. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone was a life saver for us communicating with my sister while her phone was being shipped back to nursing home. I provide piece of mind.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Skipper. We're so glad to hear that the phone was able to provide peace of mind during such an important time. It's great to know that it helped you stay connected with your sister. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I had no issues. Easy set-up. Awesome buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    it was a gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift, it didn't open, but I think it's a good phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This device is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little device for the price Good quality pictures

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi jvpink2000. We're happy to see that this phone meets your expectations and that you are happy with your purchase. You can connect with other users and share your experience by joining our official online Motorola community page at
      https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the money I definitely recommend it two friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back up phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I was happy to have purchased this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WillyG, Thanks for purchasing our product and we're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility