Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1446 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,446 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Moto G Play (2023) Review:

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The positive points Long battery life Clean version of Android 12 Decent camera quality 5G phone which has almost all the features you need for day to day basic work Low price Negatives Frequent lag, issues loading software Long time to download app from play store Questionable refresh rate Conclusion: If you need a decent 5G phone with a low price this is the best option. Good choice for high school or college students. I definitely recommend as it’s a good buy and value for the price. Thanks Prabaha

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Very good for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic low priced phone. Headphone jack and SD card slot are definatly positive features. Nice display and easy to use. It is not fast like flagship phones, but good for the price. Only negative is 32GB is a little low on the memory side, can be helped by adding SD card.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts on the phone, Bobby. It sounds like you've found some great positives, like the headphone jack and SD card slot. Those can definitely be handy features. It's good to know that the display is nice and the phone is easy to use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cellphone Motorola Unlocket

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Cellphone, good price, good deal, warranty and quality!!! Best Buy is the best store for electronics. 100% recommended

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear that you find our Moto G Play 2023 a good phone, and it's nice since it suits your budget. We appreciate your feedback. You may visit our official Moto page for this model by clicking this link:https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_enhttps://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. - Aria MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Can't Beat the Price

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this phone for about six months. I wanted an inexpensive phone with year current (2023) security. The MOTO G Play fits the bill. It has not failed me yet. Motorola and others make better, faster phones. This one works well for my use case. I believe this will make an excellent choice for a first phone for children. If they break it or lose it, the parents will not be out much money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Robrites, We're delighted to hear that you've been satisfied with your Moto G Play experience over the past six months! It's fantastic to know that you found a device that meets your needs for both affordability and up-to-date security features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone great. Northlake Tucker Ga.store horrible

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the phone because of the price and being very user friendly. However getting it activated was a nightmare using chat bot. Did not have a phone to call a ride share and the representative would not call the store to arrange transportation since I'm elderly and don't drive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality really good phone!! Easy to use. The camera woks great and does a very nice photo. Easy phone to use and battery lasts a good while.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts about our product. We are happy to hear that you find the Moto G Play 2023 to be great and that you are satisfied with it. We assure you that the product has incredible features that are available at a fair price and very easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cost effective smartphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for it's value. Handles all of the expectations of a modern smartphone. I'm very pleasantly surprised with the personalization settings really helps me use my phone the way I want to. Battery life is truly exceptional. It however does not currently support monster hunter now which was a minor disappointment. Motorola has focused well on what matters to everyday consumers. I will return to their product lineup if I need a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Happy Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a temporary replacement for my stolen iPhone. The phone is easy to use and provides all the needs that I used on my iPhone. It is a great phone for basic needs for communication.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, Sadly. We are thrilled to hear that the Moto G Play (2023) phone meets your phone needs. Thank you for choosing Motorola If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Cons mentioned:
    Processor speed, Ram, Storage space

    Rated 1 out of 5 stars

    Save up. Cheap phones are not good anymore

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this while traveling as my current phone had broken and I wanted something to use before I purchased an actual phone. This is hands down the worst phone I've ever used in my life. It lags just hours after setting it up. There is hardly any RAM to run more than two apps at once. There's also no storage to do anything meaningful with the phone. The camera software is also horrible to use and not worth any person's time. There was a time when cheap smartphones like the moto g line were a respectable way to have an extremely affordable phone. But now it's become a shell of its former self. Don't be fooled by the big screen, you won't have any fun using this thing.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBhai, We're sorry to hear that these are happening on your phone, Jennie. We'd like to help. Does your Moto G Play 2023 phone have the latest software and updated apps? We'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mother. Very easy to navigate and basic smart phone. Only down side is the storage is very limited in space. Otherwise an affordable phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AmberC, That’s a wonderful gift choice. We’re glad to hear your mother finds it easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent Phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent features, easy to manage and very robust

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KWEKU, your efforts in posting this positive experience puts a smile on our faces. Thanks for choosing Motorola Mobility as your device provider. Feel free to follow us on our official community page and be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great cellphone to activate outside the US

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What makes this cellphone worth is the unlocked feature right off the bat. We bought the cellphone to give it to someone outside of the US. It worked great and easy to activate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your experience, Cmko. We’re glad to hear that the unlocked feature of your phone made it easy to activate and use abroad. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Works great for my son. I like that an SD card can be added for storage. It can be hard to transfer information to the SD card.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AngBa, We’re glad to hear your son is enjoying his new phone and that the SD card feature is useful for extra storage! Thank you for choosing Motorola, and we appreciate your feedback about transferring information. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a good camera battery life is great picture quality not bad at all but one thing I found out for some reason at times it just freezes u have to shut it down and start it back up

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatrickH, we're sorry to hear that your device freezes and that you need to restart it to fix the concern. Let me help you with that. Have you tried checking if you are using the latest software version on your device? To check this, go to Settings > System > Advanced > System updates. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Screen size
    Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Tons of issues with the phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in November (I was upgrading from a Motorola G5 plus that never gave me any issues other than updated apps wouldn't work on the device) I already run out of memory space. I only have 2 photos on the phone and a ringtone. The apps that came with the phone plus 8 apps, like Peacok, duolingo. A game, codycross and that's all. I already had to reset the phone twice because it freezes. The headphone jack doesn't work. Sound is not great but doable with wireless headphones. Battery life is great. Screen size is perfect for me. Overall, I was expecting this phone to surpass my other Motorola G5 plus but instead it falls short. Now, I'm waiting to Black Friday to get a new phone and definitely won't be a Motorola.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out and sharing your experience with us, Inma. We're sorry to hear that you’re facing these concerns with your new phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone i definitely recommend it. Worth the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Spartan117. Thank you for the recommendation! We're glad to hear you’re happy with your phone and feel it’s worth the money. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great value! No complaints!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this phone! It is a great value for the money. It's totally responsive, with no lag. The screen is very readable. I don't use a lot of apps so I've never run into any memory issues. The battery easily lasts for a few days without charging. I haven't used the camera much, but it seems to be decent for this price point.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We greatly value your happiness and contentment, CarBar. We appreciate you sharing this wonderful experience with us and selecting Motorola Mobility as your device provider. Don't hesitate to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Battery last for days. High quality display

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hey ColeenC! We're thrilled to hear that you had a great experience with your recent purchase. Thank you for choosing Motorola Mobility as your device provider. Your feedback is incredibly valuable to us, and we'd love to hear more about your experience. Feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We can't wait to connect with you there! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    motorola -moto g play 2023 32 gb (unlocked)

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    verry good camara.excellent display quality.long lasting battery.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LilaG, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Memory, Processor speed

    Rated 4 out of 5 stars

    Overall review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice phone, but a little bit slow. I didn’t purchase any external memory card, that might help a little with the memory and speed when using the phone. But overall, it’s a good “extra phone”

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback and for purchasing this phone, Thelittledino. Glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

Sponsored