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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1432 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,430 reviews
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Nice phone for a small budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek design, vibrant display, and impressive camera make this phone a standout choice for its price. Its user-friendly interface and reliable performance add to the overall positive experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic review, Manoudz138! We're thrilled to hear that you love the sleek design, vibrant display, and impressive camera of the phone. It's great to know that the user-friendly interface and reliable performance are also adding to your positive experience. Your feedback means a lot! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    We are happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price we can complain. It works nice it’s not too fast or too slow. It has a nice screen. It’s good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the kind words, Jasmax. We're so happy to hear that you’re both enjoying the phone and that it's been a great fit for the price. It’s great to know the screen and overall performance are just right for your needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    YOU WONT REGRET!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it The camera is Very clear and also easy to use The voice is clear when talking to someone also the battery life is awesome Love it Will recommend it to friends and families

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RatuU, We're thrilled to know that you love your new phone, especially the very clear camera, easy-to-use features, clear voice quality during calls, and awesome battery life. It sounds like it's meeting all your expectations! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Moto G, great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, lots of phone for the money. 32GB fills up fast but the expandable capability makes it easy to solve this slight problem. Quick startup and easy to operate, good battery life, good camera. No problems so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CharlesS, We appreciate you taking the time to give us very positive feedback and we're happy that you love the phone. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better than Locked Brands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has more memory, storage, processing power, battery life and better size with quiality screen. The best part cheaper than the carier. I bought these phone with tax at $190. The carrier i had tried to pedal a phone with a 5 inch screen with battery 2 day stand by, same 32 gb storage but 1 gb memory and worst processor for the price with tax and activation of $270 and that was there cheapest phone besideds the old flip phone. Is it the best phone? No. Does it get what i need done, done. Yes.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MTOL, thank you for taking the time to share this post with us. We're happy to know that you love the features of the device, and you love the unlocked version versus the one you're getting from the carrier. Feel free to contact us if you have any concerns regarding your Motorola device, we're always here to assist you. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Like the camera and ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes great pictures! The phone is a nice size and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    A decent phone for cheap but very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent phone. I needed a phone last minute as I was traveling out of the country and my other phone (Samsung S23) would not be here in time for my travel. So, I purchase this phone for $120. First of all know what you are getting with the price and that is not much. The phone is very slow but if you watch a lot of reviews on the phone that is why the phone is so cheap. I will say thou it has really good battery life. If you just need a phone from a respectable brand then this is the phone for you. That being said the phone is really slow and will be come frustrating over time to use it. I plan on keeping it as a backup phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JermainG, We appreciate your taking the time to share your feedback, and we're sorry for any inconvenience this may have caused you. Slowness or lag can be caused by many things, and we are interested in learning more about this feedback and will sort it out. Please send us an email at [email protected] referring to this post, so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Works great for my son. I like that an SD card can be added for storage. It can be hard to transfer information to the SD card.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AngBa, We’re glad to hear your son is enjoying his new phone and that the SD card feature is useful for extra storage! Thank you for choosing Motorola, and we appreciate your feedback about transferring information. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Clear microphone as well as taking great pictures. Easy to use. Battery life is 2-3 days depending how much you use it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi smartshopper, reading this positive feedback from you makes us proud of our Motorola devices. We're happy to know that you love the quality of your Moto G Play 2023. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Moto Saved me from FOMO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny. If you're like me, with Boost Infinite or stuck waiting for a new sim card so you don't have service while you're replacement sim card arrives. . . THIS IS THE PHONE FOR YOU! Seriously. Works smooth, the screen is crisp and clear. The battery is a game changer. I can go with that phone (without music playing) from 40% my whole day of using Google maps, connecting to various wifi's, phone calls, texts and games. Great phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ADubbMorales, We're thrilled to hear that you find our phone worth every penny and that it's been a game changer for you, especially in situations where you're without service. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Totally fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For somebody who is on a limited budget this was a fantastic bye size quality clarity and ease of function was surprising

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TimothyS, We're thrilled to hear that our phone has been a fantastic buy for you, especially considering your limited budget. It's great to know that you've found the size, quality, clarity, and ease of function to be surprising and satisfactory. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone i definitely recommend it. Worth the money

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Spartan117. Thank you for the recommendation! We're glad to hear you’re happy with your phone and feel it’s worth the money. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Phone great. Northlake Tucker Ga.store horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the phone because of the price and being very user friendly. However getting it activated was a nightmare using chat bot. Did not have a phone to call a ride share and the representative would not call the store to arrange transportation since I'm elderly and don't drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mother. Very easy to navigate and basic smart phone. Only down side is the storage is very limited in space. Otherwise an affordable phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AmberC, That’s a wonderful gift choice. We’re glad to hear your mother finds it easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Performance

    Rated 4 out of 5 stars

    It works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, love the gesture options by moto - performance is usually good. Although om occasion it hangs for a few seconds like it needs to catch up on processing on the back end. The phone call quality is actually better than any others I've owned!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MacroBurst, We're glad to hear that you're enjoying your phone overall, especially its camera performance and the convenient gesture options provided by Moto. It's great when a device offers such useful features that enhance the user experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cost effective smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for it's value. Handles all of the expectations of a modern smartphone. I'm very pleasantly surprised with the personalization settings really helps me use my phone the way I want to. Battery life is truly exceptional. It however does not currently support monster hunter now which was a minor disappointment. Motorola has focused well on what matters to everyday consumers. I will return to their product lineup if I need a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    lot of functions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good battery life Camra is good. this phone has all functions available. very easy to operate this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with one of our phones, KanwaljitSingh. We are so happy to see you enjoying the device's functions and are happy with your purchase. Thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Tons of issues with the phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in November (I was upgrading from a Motorola G5 plus that never gave me any issues other than updated apps wouldn't work on the device) I already run out of memory space. I only have 2 photos on the phone and a ringtone. The apps that came with the phone plus 8 apps, like Peacok, duolingo. A game, codycross and that's all. I already had to reset the phone twice because it freezes. The headphone jack doesn't work. Sound is not great but doable with wireless headphones. Battery life is great. Screen size is perfect for me. Overall, I was expecting this phone to surpass my other Motorola G5 plus but instead it falls short. Now, I'm waiting to Black Friday to get a new phone and definitely won't be a Motorola.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out and sharing your experience with us, Inma. We're sorry to hear that you’re facing these concerns with your new phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Ram, Speed

    Rated 4 out of 5 stars

    Reliable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome except for the RAM, it doesn't seem like the moto g play has enough RAM or processing power for all the functions of gaming or media editing. Otherwise overall great price for a great product.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the rating, TedB. We appreciate the time sharing your feedback and observations about our product, we'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great Deal on Unlocked Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helping a friend to replace his 5 year old moto and what a great deal and hope this one gets him another 5 years. A great phone and price definitely would recommend anyone looking for an unlocked phone to purchase it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic review, Shirl. We’re thrilled to hear that you found a great deal on our unlocked phone. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

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