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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back up phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I was happy to have purchased this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WillyG, Thanks for purchasing our product and we're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in foreign country. Love it, highly recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, Radd. We are happy to hear that you are finding the phone's features satisfying, and we appreciate you recommending our brand. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smartphone is perfect and has a very good price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the positive review, MarlosD. We're glad to see that you are enjoying your phone and everything works for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone and I activated Boost Mobil with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great price great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. screen size is excellent, user compliant.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ValentinaN. We appreciate you taking the time to give us very positive feedback, and we're happy that you love the phone. If you're interested, we'd like to hear your story and share it with other Moto users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works perfectly fine, haven't had any problems

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoshuaC, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. This phone has all you need for the price and great specifications. If you're interested, we'd like to hear your story and share it with other G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good cell phone for a older person or a young child for a starter phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Shinny1, We greatly appreciate you taking the time to leave this great review. Thank you for choosing our product. Here at Motorola, we value your thoughts and experience. You may join our official Motorola community online page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Masterpiece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Masterpiece, easy-to-use, app friendly and durable battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad you find our device as a masterpiece Chidi and glad you like its features too. We're always here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work pretty well for the price, don't have any regrets.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, DoctorB. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. You can connect with other users and share your experience by joining our official online Motorola community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Can't beat the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup.. great value... Battery last very long..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i love de color and quality of the display

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone.easy to use and friendly. I recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest unlocked phone anywhere..good phone works with any carrier

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    back up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for a backup when my phone went down. this phone is nice but slow to activate screen takes a long time to charge and screen functions not good at all.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest feedback. We're glad it’s working as a backup, though we're sorry to hear about the slow screen activation and charging. If you'd like help optimizing performance, we’re here for you! As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No complications

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complications,Easy to activate and very simple to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the positive review, Klass. We are thrilled to see you enjoying the phone's functions. Thank you for choosing Motorola. If you're interested, we'd like to hear your story and share it with other Moto G Play (2023) users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Hello moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the worst Motorola I've ever owned. But for the price I can't complain. Does what I need my phone to do, so what sometimes the app will just close on you or freeze or you click and click on the icon and it won't open lol it's a great phone for the price, it's an awful phone to be a motorola.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, EwelinaP. We’re sorry to hear about the concerns you’ve encountered with your phone. We understand how frustrating it can be when apps freeze or don’t open as expected. While we’re glad to hear the phone meets your needs overall, we want to improve your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and good cellphone. Text and calls are perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Consider Buying Another Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone should cost less because of its unreliable performance and software. It freezes up for no reason and slows down often. For example, when I listen to Apple Music it sometimes stops in the middle of a song. Another example of its poor performance is it will sometimes freeze in the middle of YouTube videos and social media use. I've only had it for about a month but it also showed these issues in the first week that I owned it, so I should have returned it then, but I was too patient and hopeful that it would improve.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jeremiah, Thank you for sharing your feedback. We're sorry to hear about this. We'd like to help. Freezing is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059then select Next> Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 3 out of 5 stars

    Moto G Play Android phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android phone without 5G connection, NFC, and limited storage space. Camera is a bit disappointing. Decent for the price overall.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DigitalTJB, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Fully worth it!!! Bought it for my Mom.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We sincerely appreciate your review, HasithaD. Thank you for buying this phone for your mom. Your trust and support are much appreciated. We'd like to take this opportunity to introduce you to our official online community page. https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility