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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1441 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,441 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Masterpiece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Masterpiece, easy-to-use, app friendly and durable battery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad you find our device as a masterpiece Chidi and glad you like its features too. We're always here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Not too shabby features. Love the color of the case too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SanSan, Thanks for purchasing our products and we're delighted to hear that you're happy with your purchase and with the phone's features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 3 out of 5 stars

    Moto G Play Android phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android phone without 5G connection, NFC, and limited storage space. Camera is a bit disappointing. Decent for the price overall.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DigitalTJB, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No complications

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complications,Easy to activate and very simple to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the positive review, Klass. We are thrilled to see you enjoying the phone's functions. Thank you for choosing Motorola. If you're interested, we'd like to hear your story and share it with other Moto G Play (2023) users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Just OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is a bit darker around the camera hole on the front. It's a pretty slow processor as well. It's a cheap phone that doesn't break the bank. If you need an unlocked phone that's $100 or so, then yeah, it works.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mark, We apologize for the screen concern you’re noticing around the camera hole and the performance concerns regarding the processor. We understand that this should not behave like this. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Fully worth it!!! Bought it for my Mom.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We sincerely appreciate your review, HasithaD. Thank you for buying this phone for your mom. Your trust and support are much appreciated. We'd like to take this opportunity to introduce you to our official online community page. https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Phone Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Works well processing is a little slow. Overall a good phone if you are in need of one or for a child.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Ok for what I needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has very low memory so I have to constantly delete apps and pictures to free up memory. But other words okay for what I need

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone, WillameniaN, and for giving us your rating. We truly appreciate it. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Move on to something else.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few Motorola products over the years, so I was excited about this release. However, this should be labeled as a device for children or for elderly who may not be familiar with smart devices. It's extremely low memory allows for basic functions and a few apps. There are, of course, WAY TOO MANY default apps installed. Plus, the camera as a black dot on the screen at the top drives me nuts.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback and observation of our product, TylerM. We're sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone.easy to use and friendly. I recommend this phone

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage space

    Rated 2 out of 5 stars

    At least it's cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little storage space, slow, hangs, bloatware included... if you can afford better, get better.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HeavyAaron. Your feedback is important to us, and we are sorry that you are experiencing lag on your device. We want to help. Have you installed the latest software on your device? Check Settings > System > Advanced > System Updates. It's important to ensure that all your apps are up-to-date. Also, run the phone in Safe Mode to see if it behaves the same. As we stand behind our products, we would like to take this chance to further check. Please email us at supportforums@motorola.com so we can offer more help and investigate this matter. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    A++

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend the product is awesome i advice anyone that wants a good phone to purchase it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your positive feedback, KeungT. We're thrilled to hear that you find our product awesome and highly recommend it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G Play 2023 32GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good. The only issue I observed is a bit of heating while charging but other than that its really good for this price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ManishY! Thanks for sharing this incredible experience with us and for being a proud owner of one of our Motorola devices. We're here for you whenever you need a helping hand. By the way, we'd love to have you join our official community page so you can stay in the loop with all the latest and greatest devices we have to offer. Just head over to https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Decent phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for cost. Camera is average but fair.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We’re glad to hear that, overall, you're satisfied with the value of the phone. We understand that while the camera may not be top-tier, we always aim to strike a balance between performance and cost. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest unlocked phone anywhere..good phone works with any carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and good cellphone. Text and calls are perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok for the money. Plain, nothing exceptional. Not something I would buy again.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, DJ77. We appreciate your honesty. We're sorry to hear that your experience with our phone was not exceptional. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Unlocked phone purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great buy for the price. I desperately needed a temporary phone when my permanent device was sent for extended repairs. The sales rep was awesome!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your experience with us LafontaW, and for having one of our Motorola devices. Remember, we're always here to assist you if you need any help or have any questions. Furthermore, I recommend that you follow our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay up-to-date with the latest news and developments. Thank you for your trust in our brand, LafontaW. -Ythan MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone. Not much storage at all which is good for me because I don't need much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good cell phone for a older person or a young child for a starter phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Shinny1, We greatly appreciate you taking the time to leave this great review. Thank you for choosing our product. Here at Motorola, we value your thoughts and experience. You may join our official Motorola community online page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility