Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,452 reviews
  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Move on to something else.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few Motorola products over the years, so I was excited about this release. However, this should be labeled as a device for children or for elderly who may not be familiar with smart devices. It's extremely low memory allows for basic functions and a few apps. There are, of course, WAY TOO MANY default apps installed. Plus, the camera as a black dot on the screen at the top drives me nuts.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback and observation of our product, TylerM. We're sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works will and i like it as long i have it has not let me down

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RoyA, We do appreciate your support and love for our Moto G Play phone, and we're happy to see that this phone meets your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great device it not as the 5g devices but it still useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Play

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smart phone that has all the basic features at moderate cost and chose the Motorola-Moto G Play to replace an old ATT Go Phone; I have not been disappointed. The phone has to be charged by a normal code, not by a magnetic charging platform, however for the casual user, that is not a negative feature at this price-point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G Play

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with all the options needed for by daily work needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Store shopper

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phones for my sister and she loves it. Q

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for your positive rating, OyefuntoO. We're glad that you chose it for your sister. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Consider Buying Another Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone should cost less because of its unreliable performance and software. It freezes up for no reason and slows down often. For example, when I listen to Apple Music it sometimes stops in the middle of a song. Another example of its poor performance is it will sometimes freeze in the middle of YouTube videos and social media use. I've only had it for about a month but it also showed these issues in the first week that I owned it, so I should have returned it then, but I was too patient and hopeful that it would improve.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jeremiah, Thank you for sharing your feedback. We're sorry to hear about this. We'd like to help. Freezing is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059then select Next> Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with all the needed features at a decent price, would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, cheap and take good pics and more. I like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Works Well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Works well processing is a little slow. Overall a good phone if you are in need of one or for a child.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlocked phone purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great buy for the price. I desperately needed a temporary phone when my permanent device was sent for extended repairs. The sales rep was awesome!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your experience with us LafontaW, and for having one of our Motorola devices. Remember, we're always here to assist you if you need any help or have any questions. Furthermore, I recommend that you follow our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay up-to-date with the latest news and developments. Thank you for your trust in our brand, LafontaW. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks very nice. Very smooth in running .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sandy. We are delighted to receive your positive feedback about the product. It brings us great joy to know that you appreciate the device and are happy with your purchase. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official Moto G Play (2023) community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price and it's great for a gift!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone and for recommending our product, PedroLuis. We are happy that you see this phone as great and good for the present. Thank you for trusting Motorola. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy to purchase with this price. Very easy to hold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic phone!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It does everything we need it to. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cheap and works good. No trouble with reception.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Moto 2023

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item ,I like it I would like to recommend to someone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G Play 2023 32GB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good. The only issue I observed is a bit of heating while charging but other than that its really good for this price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ManishY! Thanks for sharing this incredible experience with us and for being a proud owner of one of our Motorola devices. We're here for you whenever you need a helping hand. By the way, we'd love to have you join our official community page so you can stay in the loop with all the latest and greatest devices we have to offer. Just head over to https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 2 out of 5 stars

    You truly get what you pay for.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone on price point alone. Unfortunately, I got exactly what I payed for, not much. 32G isn't enough memory for the operating system, much less anything else. Also very glitchy. The features and operations are also sub par. Returned the G-Play and upgraded to The Motorola Edge and LOVE IT!!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, TravisN. We appreciate your feedback, and we're sorry to hear that the G-Play didn't meet your expectations. We understand the importance of having sufficient memory and smooth performance. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll surely help you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well great pictures definitely worth the money

    I would recommend this to a friend