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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1441 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,441 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works will and i like it as long i have it has not let me down

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RoyA, We do appreciate your support and love for our Moto G Play phone, and we're happy to see that this phone meets your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Store shopper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phones for my sister and she loves it. Q

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for your positive rating, OyefuntoO. We're glad that you chose it for your sister. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smart phone that has all the basic features at moderate cost and chose the Motorola-Moto G Play to replace an old ATT Go Phone; I have not been disappointed. The phone has to be charged by a normal code, not by a magnetic charging platform, however for the casual user, that is not a negative feature at this price-point.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great device it not as the 5g devices but it still useful

    I would recommend this to a friend
  • Cons mentioned:
    Storage space

    Rated 2 out of 5 stars

    You truly get what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone on price point alone. Unfortunately, I got exactly what I payed for, not much. 32G isn't enough memory for the operating system, much less anything else. Also very glitchy. The features and operations are also sub par. Returned the G-Play and upgraded to The Motorola Edge and LOVE IT!!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, TravisN. We appreciate your feedback, and we're sorry to hear that the G-Play didn't meet your expectations. We understand the importance of having sufficient memory and smooth performance. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll surely help you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, cheap and take good pics and more. I like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with all the options needed for by daily work needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks very nice. Very smooth in running .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sandy. We are delighted to receive your positive feedback about the product. It brings us great joy to know that you appreciate the device and are happy with your purchase. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official Moto G Play (2023) community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price and it's great for a gift!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone and for recommending our product, PedroLuis. We are happy that you see this phone as great and good for the present. Thank you for trusting Motorola. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy to purchase with this price. Very easy to hold

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    It is o.k phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone response was little slow at the open.Screen is fine and navigation is not smooth holding up at times

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback about the phone's performance, MYBbreview. We appreciate your honesty, and we understand the importance of a responsive and smooth user experience. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be there to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good phone the picture is very clear the sounds very loud.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, PatriciaT. We're thrilled to hear that you're enjoying the clear picture quality and loud sound on your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cheap and works good. No trouble with reception.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice back up phone fpr the price! If it had a better camera i would rate it a 5 but for the price cant complain

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MartinezFam, We appreciate your feedback! We're thrilled to hear that you find our phone to be a great backup option, especially considering the price. We appreciate your input on the camera and will consider it for future improvements. Also, please make sure that your camera app is up to date by going to Google Play Store App > Menu > Manage apps & device > under Updates available, tap "Update all". To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola Moto 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item ,I like it I would like to recommend to someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with all the needed features at a decent price, would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very slow, has a 1-2 second lag.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very slow. Every action has a 1 to 2 second delay which is very annoying. Tried to return. But, Best Buy was asking for a $45 restocking fee for a $99 phone. I kept it. If you decide to buy this phone, try it out at the store first.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback about your recent purchase. We sincerely apologize for the inconvenience you've experienced with your phone's performance. We understand that delays can be frustrating, and we appreciate your patience. We recommended to you contacting BestBuy directly for their return policy. -Aria MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It does everything we need it to. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well great pictures definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase for what I was looking for.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, RolandoD. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Thank you for choosing Motorola. To be up to date with our devices, please join our official Motorola community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility