Customer Ratings & Reviews
- Model:
- PAVA0005US
- |
- SKU:
- 6525883
Customer reviews
Rating 4.2 out of 5 stars with 1456 reviews
(1,456 customer reviews)Rating by feature
- Display Quality4.4
Rating 4.4 out of 5 stars
- Camera4.2
Rating 4.2 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is very nice I love the camera on it and videos
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DianeW, we're happy to see the perfect rating you left for us. We appreciate you for sharing this experience with Motorola Mobility. Thank you for choosing us. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Rated 3 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok. Did the job of a cheap phone but dont expect bells abd whistles, or on-time upgrades.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JulioC, Thank you for sharing your feedback. We’re glad the phone met your basic needs, and we appreciate your honesty about the experience. We’re always working to improve our products and updates, and your input helps us understand what matters most to our users. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Motorola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good phone the picture is very clear the sounds very loud.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive feedback, PatriciaT. We're thrilled to hear that you're enjoying the clear picture quality and loud sound on your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS A NICE PHONE has a lot of future. screen is good.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TomN, we appreciate you for leaving us positive feedback. We're pleased to know that you find the device good and have a lot to offer. Thank you for putting your trust in us, and for choosing Motorola Mobility. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
- Pros mentioned:Battery life
Rated 3 out of 5 stars
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok not a bad phone , it was good traveling. And it got a good battery
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi there, EdwardE! Thanks for sharing your feedback with us! I'm glad to hear your Moto phone kept up during your travels and impressed you with its battery life. If you're interested, we'd like to hear your story and share it with other Motorola G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good I love it it's a good phone I really recommend it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the recommendation, Lovely. We are so happy to hear that you love the phone and that you're satisfied with the Moto G Play 2023's features. If you're interested, we'd like to hear your story and share it with the Motorola users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Rated 4 out of 5 stars
it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad it works not the best but fair for the price there are million apps that I dont understand why and you cannot delet them
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you selecting Motorola Mobility as your device provider and for sharing your experience MayA. Join us on our official community page at https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883 to stay connected! -Yhan
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Moro g play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good it’s very economical. Best for the price.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi bobcpa, thank you for taking the time and effort to share this experience with us. We're happy to hear that you are satisfied with your new moto G Play 2023. Thank you for putting your trust in us. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Rated 4 out of 5 stars
Works.good..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered as a christmas present for my grand daughter. I already set it up for her. It seems a bit heavy but othef than that it works great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bjkh, We are delighted that you selected the Moto G Play (2023) for your granddaughter. To ensure best performance, we recommend regularly rebooting the phone to prevent any potential lag. Also, check if your apps are up to date. If you require any assistance, please don't hesitate to reach out to us via email at supportforums@motorola.com. -Belle
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Motogplay23
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new motogplay23easy to use and many great features
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaryjaneG, we appreciate you for taking the time to share this experience with us. Feel free to contact us if you have any concerns regarding your device. We're here to help you. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Rated 3 out of 5 stars
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s served its purpose as a back up phone. Don’t expect it to be a speed demon though.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Scott, we are truly grateful for your feedback and for choosing to rely on us. Make sure to join our official community page by visiting https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. -Ythan
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone to have and Use. I love it for the price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rudy, thank you for leaving us great feedback, and a perfect rating. We're happy to know how you love your Moto G Play 2023. We're always here to assist you if you have any concerns regarding your Motorola device. Follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Rated 4 out of 5 stars
Gift for Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my mom who isn't so savvy with this tech era, however, as I also have a Motorola cell phone, I just love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking the time to give us very positive feedback, RoslynM. We're glad that you chose it as a gift. If you would like, you could join your fellow Moto G Play users in our community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 5 out of 5 stars
Life saver
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone was a life saver for us communicating with my sister while her phone was being shipped back to nursing home. I provide piece of mind.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Skipper. We're so glad to hear that the phone was able to provide peace of mind during such an important time. It's great to know that it helped you stay connected with your sister. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 4 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well enough but sometimes the alarm will not go off. I have to clear the cache and restart the phone to get the alarm set up again.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LyrissaW, we appreciate you bringing this to our attention. We're happy that you like the phone despite of minor concern you have with your device. We are interested in learning more about this and will sort this out. Please send us an email at supportforums@motorola.com so that we can assist you further. -Belle
- Cons mentioned:Processor speed
Rated 3 out of 5 stars
It's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs slow. You can't really add too many apps because it will then run even slower
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DeniseS, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059> Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Just OK.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is a bit darker around the camera hole on the front. It's a pretty slow processor as well. It's a cheap phone that doesn't break the bank. If you need an unlocked phone that's $100 or so, then yeah, it works.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mark, We apologize for the screen concern you’re noticing around the camera hole and the performance concerns regarding the processor. We understand that this should not behave like this. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Too laggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with this phone. The phone is laggy in almost everything right out of the box. It's not just the Internet. Even if we open a phone or messages app it takes 5 seconds before it loads. This is one of the worst phones I ever had. It's high time Motorola looks into it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nataraj, We're sorry to hear about the concern you're experiencing with your phone. Lagging performance is certainly not what we aim for with our devices. Lags are sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Rated 4 out of 5 stars
Great price for a quality phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great phone for the price. Of course camera quality could do a bit more but cannot complain at the price point
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for writing this review, InternationalTraveler. We are happy to get an overall satisfactory review of our product and the deals we offer. If ever you need assistance, please don't hesitate to give us a holler and get in touch through our official Motorola G Play 2023 online community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
- Cons mentioned:Processor speed
Rated 2 out of 5 stars
Very slow, has a 1-2 second lag.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is very slow. Every action has a 1 to 2 second delay which is very annoying. Tried to return. But, Best Buy was asking for a $45 restocking fee for a $99 phone. I kept it. If you decide to buy this phone, try it out at the store first.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your feedback about your recent purchase. We sincerely apologize for the inconvenience you've experienced with your phone's performance. We understand that delays can be frustrating, and we appreciate your patience. We recommended to you contacting BestBuy directly for their return policy. -Aria












