Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 6525883
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.
This summary was generated by AI based on customer reviews.
Great product, for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that, they’re several useful features in the phone. What I didn’t like, is the fact that it does not accommodate, an E Sim card. The phone only takes a physical Sim card. I had difficulty obtaining a physical Sim card.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Snuffybaj! It's great to hear that you find several useful features in your phone. We appreciate the time sharing your feedback and observations about our product, we'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Processor speed
Dropped 2nd day screen broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really say seemed slow but I dropped it two days after bought it broke screen.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ThomasB, thank you for posting this. We know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at supportforums@motorola.com.
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, the main function that attracted me to the moto g is its sound quality. My fiance has a moto, while I had another quality product but the sound quality is limited. Good product...awesome sound...wonderful volume...love it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow! Thank you for sharing your review about your experience with the device, Phylicia. We are so thankful that you gave us a perfect rating and that you are satisfied with the phone's performance. If you're interested, we'd like to hear your story and share it with the Moto G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
- Pros mentioned:Screen size
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to function and large screen makes a big difference
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NaeemA, thank you for sharing this experience with us. It's good to know that you find the device easy to function with, and you love its features too. Don't hesitate to reach out to us if you got any concerns regarding your Motorola device, we're here to help you. -Ythan
- Pros mentioned:Overall performance
Its a $100 phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a phone for $100 dollars. It does phone things. Works well out of package just insert sim and go.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for making an effort to share this experience with us Deathly. We appreciate you sharing this experience with us. We're always here to assist you if you have any concerns regarding your Motorola device. -Ythan
Moto g play
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I first had a problem with setting up the phone, but after speaking to the " Geek Squad", I was able to get the unit on-line, and it's been every since, except there was no charger and no instructions booklet.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, JeromeJ. We're glad to hear that the Geek Squad was able to help you set up your phone and that it has been working well since then. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Best Buy - meeting you at your point of need
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy provides professional and reliable service to her clients. They serve you quality , affordability, and efficiency in a friendly environment. I love to shop at Best Buy and I urge everyone to do same. They serve with love and you buy quality at a price you can afford .
I would recommend this to a friendCell phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an in expensive phone to help out a friend who had broke their phone who is also not in need of the highest Tech phone on the market
I would recommend this to a friend- Pros mentioned:Overall performance
Get it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my phone. so far it works and does what i need it to do. happy with this purchase.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi dino, we appreciate your rating. We are happy to see that the phone is performing as it should and that you are happy with your purchase. If you're interested in learning more about the fascinating features of our products, you can join our online community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Does its job and some
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you cant beat it. I purchased this for my husband. He had the same phone but just an older model. Only reason we had to replace it was because his screen broke. When we looked for new phones he said he wanted to stick with this model. Definitely a good device
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this wonderful rating, Dlynn305. We're delighted to hear that you're happy with your purchase. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We love to hear from you from there. -Mitch
Great value phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the value. Love the finger print reader on the back, and the shake to turn on the flashlight.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate the positive feedback, JoshuaD. We're glad to hear you're enjoying the features of your phone. The fingerprint reader on the back and the shake-to-turn-on flashlight are definitely handy additions. It's great to see you're making the most out of your device's capabilities. If you're interested, we'd like to hear your story and share it with other Motorola G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle
For a brand-new phone, it has MANY worse features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is not sensitive enough. I have to press MANY times sometimes to get it to respond. The start up is very long/slow and doesn't show up for a while after the restart or power-up is selected. Moving icons or removing them from my screen's pages is cumbersome, slow, and not very efficient. The default set-up was HORRIBLE, with many icons bunched together in unsolicited "groups" which had to be dismantled. Some of the settings have been relocated to the point that I still haven't found them without resorting to looking for answers online. Because of the longer, narrower shape of this 2023 phone and screen, many views are quite distorted and some must be put into horizontal mode to view at all. The alarm doesn't reliably work and I have slept too late every day since I got this phone. Since I set it to take medication, this is DANGEROUS. I have also almost missed some appointments. BAD. The battery life is TERRIBLE. I have to charge is several times a day. I can't find photos I had taken or had on my previous phone at all. I can't figure out how to move things to my extra storage card (already installed) and it says I need to do that EVERY DAMNED DAY.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, Dismayed. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid phone for good price It's battery lasts one day after normal use, not 3 days as advertised
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, DavidS. We're glad to hear that you find our phone to be solid and a good value for the price. Regarding the battery life, we apologize if the advertised estimate didn't align with your experience. Battery life can vary based on individual usage patterns, signal strength, charging habits & device settings. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
Goid Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to get used to. The cover doesn't let you turn the phone off or on very good. Its easier when i take the cover off.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jeanleigh, Thank you for having our phone and we appreciate the time to share your feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
New Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one problem in setting up the phone (me - not the phones problem) and went back to the store and a very nice salesperson did it for me.
I would recommend this to a friend- Pros mentioned:Overall performance
Does The Job - Good low end replacemnt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap replacement phone..good value for the cost. Recommend for lower end.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DaMajor, we sincerely appreciate your effort in sharing your thoughts and for being a proud owner of one of our Motorola devices. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. It's a great platform where you can connect with fellow Motorola users, stay updated with the latest news, and receive valuable support from our community. We look forward to seeing you there! -Ythan
Dependable Phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dependable phone! Wish the camera had better quality photos produced. Definitely would recommend.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JulB, We're glad to hear that you find the phone dependable. Your feedback about the camera quality is duly noted. It's always helpful to know what areas could be improved upon. Thank you for the recommendation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
For mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought phone for mom she loves it bought unlocked so may the best provider win.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MilliyonRu! Your positive feedback means a lot to us. We are delighted that you selected Motorola Mobility for your mom's gift. Thank you for putting your trust in us. We encourage your mom to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate
- Pros mentioned:Battery life
Cathy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good entry level phone. It works really well and has great battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the 3 stars, Cathy. We appreciate you taking the time to share your feedback with us. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Storage space
Adequate but disappointing.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate but disappointing. The software to run it takes most of the storage, and it came loaded with adware and unwanted applications that had to be cleaned out just to be able to use it as a standard phone. I've had Moto Play's before, this is the first one that had such problems. 28G for the software. Ridiculous.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sulu55056, thank you for having one of our Motorola devices and we're sorry to know that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan