Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,452 reviews
Pros mentioned:
Overall performance
Rated 3 out of 5 stars
Its a $100 phone.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a phone for $100 dollars. It does phone things. Works well out of package just insert sim and go.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for making an effort to share this experience with us Deathly. We appreciate you sharing this experience with us. We're always here to assist you if you have any concerns regarding your Motorola device. -Ythan
Cons mentioned:
Processor speed
Rated 3 out of 5 stars
Dropped 2nd day screen broke
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't really say seemed slow but I dropped it two days after bought it broke screen.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi ThomasB, thank you for posting this. We know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at [email protected].
Rated 5 out of 5 stars
Best Buy - meeting you at your point of need
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy provides professional and reliable service to her clients. They serve you quality , affordability, and efficiency in a friendly environment. I love to shop at Best Buy and I urge everyone to do same. They serve with love and you buy quality at a price you can afford .
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 3 out of 5 stars
Does The Job - Good low end replacemnt
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cheap replacement phone..good value for the cost. Recommend for lower end.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi DaMajor, we sincerely appreciate your effort in sharing your thoughts and for being a proud owner of one of our Motorola devices. We would like to invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. It's a great platform where you can connect with fellow Motorola users, stay updated with the latest news, and receive valuable support from our community. We look forward to seeing you there! -Ythan
Pros mentioned:
Overall performance
Rated 3 out of 5 stars
Get it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got my phone. so far it works and does what i need it to do. happy with this purchase.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi dino, we appreciate your rating. We are happy to see that the phone is performing as it should and that you are happy with your purchase. If you're interested in learning more about the fascinating features of our products, you can join our online community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Rated 4 out of 5 stars
Dependable Phone
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great dependable phone! Wish the camera had better quality photos produced. Definitely would recommend.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi JulB, We're glad to hear that you find the phone dependable. Your feedback about the camera quality is duly noted. It's always helpful to know what areas could be improved upon. Thank you for the recommendation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 4 out of 5 stars
Cell phone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just an in expensive phone to help out a friend who had broke their phone who is also not in need of the highest Tech phone on the market
I would recommend this to a friend
Rated 2 out of 5 stars
For a brand-new phone, it has MANY worse features
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen is not sensitive enough. I have to press MANY times sometimes to get it to respond.
The start up is very long/slow and doesn't show up for a while after the restart or power-up is selected.
Moving icons or removing them from my screen's pages is cumbersome, slow, and not very efficient.
The default set-up was HORRIBLE, with many icons bunched together in unsolicited "groups" which had to be dismantled.
Some of the settings have been relocated to the point that I still haven't found them without resorting to looking for answers online.
Because of the longer, narrower shape of this 2023 phone and screen, many views are quite distorted and some must be put into horizontal mode to view at all.
The alarm doesn't reliably work and I have slept too late every day since I got this phone. Since I set it to take medication, this is DANGEROUS. I have also almost missed some appointments. BAD.
The battery life is TERRIBLE. I have to charge is several times a day.
I can't find photos I had taken or had on my previous phone at all.
I can't figure out how to move things to my extra storage card (already installed) and it says I need to do that EVERY DAMNED DAY.
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for sharing your situation, Dismayed. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] at your earliest convenience. -Mitch
Rated 5 out of 5 stars
Decent phone
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent phone for cost. Camera is average but fair.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for your feedback! We’re glad to hear that, overall, you're satisfied with the value of the phone. We understand that while the camera may not be top-tier, we always aim to strike a balance between performance and cost. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos
Rated 4 out of 5 stars
Goid Phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have to get used to. The cover doesn't let you turn the phone off or on very good. Its easier when i take the cover off.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to function and large screen makes a big difference
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi NaeemA, thank you for sharing this experience with us. It's good to know that you find the device easy to function with, and you love its features too. Don't hesitate to reach out to us if you got any concerns regarding your Motorola device, we're here to help you. -Ythan
Rated 5 out of 5 stars
Does its job and some
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price you cant beat it. I purchased this for my husband. He had the same phone but just an older model. Only reason we had to replace it was because his screen broke. When we looked for new phones he said he wanted to stick with this model. Definitely a good device
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thanks for this wonderful rating, Dlynn305. We're delighted to hear that you're happy with your purchase. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We love to hear from you from there. -Mitch
Rated 4 out of 5 stars
Phone
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was for my husband and he seems like he likes it, even though , it drops calls alot
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Happyshopper, We're pleased to hear that your husband is enjoying his phone overall. However, we're sorry to hear about the concern with dropped calls. Allow us to help. Does it happen on both incoming and outgoing calls? Let's further troubleshoot your device by going to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Calls > Calls are dropping and try the recommended steps there. Please let me know how it goes by sending us an email at [email protected]. -Mitch
Rated 4 out of 5 stars
New Phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had one problem in setting up the phone (me - not the phones problem) and went back to the store and a very nice salesperson did it for me.
I would recommend this to a friend
Cons mentioned:
Storage space
Rated 2 out of 5 stars
Adequate but disappointing.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Adequate but disappointing. The software to run it takes most of the storage, and it came loaded with adware and unwanted applications that had to be cleaned out just to be able to use it as a standard phone. I've had Moto Play's before, this is the first one that had such problems. 28G for the software. Ridiculous.
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Sulu55056, thank you for having one of our Motorola devices and we're sorry to know that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at [email protected]. -Ythan
Pros mentioned:
Battery life
Rated 3 out of 5 stars
Cathy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a pretty good entry level phone. It works really well and has great battery life.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very cool phone . Must try the phone good color. Cool
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for the love! We're so glad you're enjoying the cool design and color of your Motorola phone. We appreciate your recommendation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 5 out of 5 stars
Professional
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Actually this a gift for a family member. But i do know a little about this phone. To me is a five star phone for sure. Just like the salesman very Nogaleable on this product. As well a very professional young man. Best buy has a great employee
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for buying this phone, Ernest. We are thankful for your trust, that you chose Motorola, and that you feel happy with your purchase. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Rated 5 out of 5 stars
❤️ phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my phone, still got a little bit to learn, but I love it...