Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,452 reviews
Rated 5 out of 5 stars
Second phone
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price this is a great buy.
I needed a simple second phone.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We're glad to hear you're happy with your purchase! It's great to know the phone meets your needs as a simple second device. Thank you for your support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos
Rated 4 out of 5 stars
Love it
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved it! I will purchase again for when my son gets older!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does what it needs to do. Camera is ok. Overall good phone for the price
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi MaSa, thank you for letting us know that you love the features of your new Moto G Play 2023. We appreciate you for sharing this experience with us. Thank you for choosing Motorola Mobility. Feel free to follow us on our official community page https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Cons mentioned:
Processor speed
Rated 3 out of 5 stars
It's a phone
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent little phone, too slow for 2024.
Id choose something else
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi AaronR, Thank you for sharing your feedback on the phone. It's good to hear that you find it to be a decent device. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Pros mentioned:
Overall performance
Rated 3 out of 5 stars
Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone was fine only used for about 30 days
But i would buy it again
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We appreciate you taking the time to share your experience with us, KellyM. We are delighted that you have chosen Motorola Mobility as your device provider. Please stay connected with us to stay informed about our latest devices by following us at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Rated 4 out of 5 stars
Ms
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone pretty much does what i want. Wish it would support the app reader for my diabetes like other phones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a slow learning but with great tutorials I am learning so much of what the Moto G Play can do. I’m having fun with it. A few miss dials and disconnects and retrieving texts but I’m still learning.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We appreciate you taking the time to share your incredible experience with us, GayleS. It brings us great joy to hear how pleased you are with your recent purchase. To stay informed about our latest devices, we kindly invite you to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Cons mentioned:
Processor speed
Rated 3 out of 5 stars
too slow
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i would not recommend buying this product because it is too slow
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We're sorry to hear that you we're not fascinated enough with the performance of your recent purchase RandilL. We'd like to help! May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Restart your phone; sometimes, a simple restart can resolve minor software glitches. For other concerns, please send us an email at [email protected]. -Ythan
Rated 4 out of 5 stars
Decent phone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone works good except for the alarm clock has to be rebooted when I go to the alarm setting.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi GregS, Thank you for sharing your feedback and we're sorry to hear about the alarm clock concern. We would like to help. Is it happening consistently or randomly? Have you tried clearing the cache for the clock app? Go to Settings> Apps & notifications> See all apps> Clock> Storage> Clear cache and Clear storage. Please let us know how it goes by sending an email to [email protected]. We'll wait for you there. -Mitch
Rated 4 out of 5 stars
Ms.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone. However for reasons, nothing to do with the phone, I won't be able to keep & use it.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi MagdelineP! We are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Should you have any further questions or concerns, please don't hesitate to contact us at [email protected]. We would be more than happy to help you in any way we can. We appreciate your feedback and thank you for bringing this to our attention. -Ythan
Rated 4 out of 5 stars
Good phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like this product for purchase price,my daughter was very happy with it
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi RichardL. Thanks for having one of our Motorola devices and sharing this experience. We're fortunate to know how satisfied you were with your recent purchase. We invite you to our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate
Cons mentioned:
Memory
Rated 3 out of 5 stars
Not good product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It keeps freezing up apps don't work properly not enough memories
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We're sorry to hear that the device freezing and that apps don't work at the same time JoseV. Let me help you with that. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Meanwhile, you can also try resetting your app preferences. These will reset your notification settings and default apps, but your data will remain intact. Go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you. For other concerns, please send us an email at [email protected]. -Ythan
Rated 5 out of 5 stars
Hoid phone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is a decent smart phone. Not all the bells and whistles of the higher end brands but not worth the cost to get those whistles. If you are dtarting in ghe dmart ohone area, its perfect. Only issue is learning new conventions.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Daplayerman2002, We are truly grateful that you took the time to write this positive review. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 4 out of 5 stars
Solid phone for the price point!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing wrong with the phone. Great hi-def screen, sound is good and photos are average. Price can't be beat!
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hello, Awesomewasher. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Please visit our official community page to stay informed about our devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Cons mentioned:
Processor speed
Rated 2 out of 5 stars
Didnt like the phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very slow phone and it was slow straight out of the box itself it is very inexpensive but still I found it expensive.
It nevertheless works and it was fine for my purpose.
The camera in this phone is terrible.
For the price range I would still say that it is a fine phone to buy but Motorola could have done a better job.
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi AdityaB, We appreciate your posting. We are sorry to learn that you are not happy with the phone's performance. We want to check this further because we stand behind our products. Please send us an email at [email protected] so we can look into it more thoroughly and help you more effectively. -Belle
Rated 3 out of 5 stars
Glitch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it as a replacement phone it's an ok phone but glitches alot
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for purchasing this phone and for your feedback, JoaquinY. We're sorry to know that you're experiencing glitches on your Moto G Play 2023 phone. Can you please tell us if this is happening with a specific app? We stand by our phones and this is something we want to take a look at. Write us an email at [email protected] and tell us more details. -Iza
Rated 5 out of 5 stars
Refurbished phones offered
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I lost my phone and looked up phones for sale and seen that Best buys offered refurbished phones at a great price for my emergency phone need with out spending hundreds for a temporary phone.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We appreciate you choosing one of our Motorola devices and taking the time to share your experience, RosannaH. Remember, we're here to support you whenever you need assistance. Stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Rated 5 out of 5 stars
Love the Dover Best Buy.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price on an unlocked phone. The two customer service people that helped me were AWESOME!!! Thanks for making my stressful situation vanish into thin air.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hello there, PatrickF. Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Motorola G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle
Cons mentioned:
Processor speed
Rated 3 out of 5 stars
Motorola
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can give average rating since processer is slow.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We appreciate your feedback, ViswanadhB. It's important to have a device that meets your needs, especially when it comes to performance. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 4 out of 5 stars
Sure
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for sn in between phone w while waiting on my pixel replacement lcd
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for your feedback, PhillipF. We're glad to hear that your phone is serving you well as an in-between device. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch