Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 6525883
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.
This summary was generated by AI based on customer reviews.
For the person keeps breaking their phone every mo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good sturdy phone for a cheap price for the person keeps dropping their phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OscarG. We sincerely appreciate your feedback. We are happy that you always buy our phones. We'd like to take this opportunity to introduce you to our official online community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for my husband and he seems like he likes it, even though , it drops calls alot
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Happyshopper, We're pleased to hear that your husband is enjoying his phone overall. However, we're sorry to hear about the concern with dropped calls. Allow us to help. Does it happen on both incoming and outgoing calls? Let's further troubleshoot your device by going to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Calls > Calls are dropping and try the recommended steps there. Please let me know how it goes by sending us an email at supportforums@motorola.com. -Mitch
- Pros mentioned:Camera quality
Good phone for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do. Camera is ok. Overall good phone for the price
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaSa, thank you for letting us know that you love the features of your new Moto G Play 2023. We appreciate you for sharing this experience with us. Thank you for choosing Motorola Mobility. Feel free to follow us on our official community page https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Professional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually this a gift for a family member. But i do know a little about this phone. To me is a five star phone for sure. Just like the salesman very Nogaleable on this product. As well a very professional young man. Best buy has a great employee
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for buying this phone, Ernest. We are thankful for your trust, that you chose Motorola, and that you feel happy with your purchase. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
A perfect phone replacement!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was perfect for my friend. He had lost his phone and needed a new one and this phone is working out great! Good price too!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Eternes. We're so glad to hear that the phone has been a perfect replacement for your friend and that it’s working out great for them. It’s wonderful to know that our phones meet their needs at a good price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Pros mentioned:Overall performance
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was fine only used for about 30 days But i would buy it again
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking the time to share your experience with us, KellyM. We are delighted that you have chosen Motorola Mobility as your device provider. Please stay connected with us to stay informed about our latest devices by following us at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Ms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone pretty much does what i want. Wish it would support the app reader for my diabetes like other phones.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for having our phone and we appreciate the time to share your feedback, GayleB. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Processor speed
It's a phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent little phone, too slow for 2024. Id choose something else
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AaronR, Thank you for sharing your feedback on the phone. It's good to hear that you find it to be a decent device. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Processor speed
Didnt like the phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very slow phone and it was slow straight out of the box itself it is very inexpensive but still I found it expensive. It nevertheless works and it was fine for my purpose. The camera in this phone is terrible. For the price range I would still say that it is a fine phone to buy but Motorola could have done a better job.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AdityaB, We appreciate your posting. We are sorry to learn that you are not happy with the phone's performance. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle
- Cons mentioned:Processor speed
too slow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would not recommend buying this product because it is too slow
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you we're not fascinated enough with the performance of your recent purchase RandilL. We'd like to help! May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Restart your phone; sometimes, a simple restart can resolve minor software glitches. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Having fun learning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a slow learning but with great tutorials I am learning so much of what the Moto G Play can do. I’m having fun with it. A few miss dials and disconnects and retrieving texts but I’m still learning.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking the time to share your incredible experience with us, GayleS. It brings us great joy to hear how pleased you are with your recent purchase. To stay informed about our latest devices, we kindly invite you to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Ms.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. However for reasons, nothing to do with the phone, I won't be able to keep & use it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MagdelineP! We are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. We would be more than happy to help you in any way we can. We appreciate your feedback and thank you for bringing this to our attention. -Ythan
Decent phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone works good except for the alarm clock has to be rebooted when I go to the alarm setting.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GregS, Thank you for sharing your feedback and we're sorry to hear about the alarm clock concern. We would like to help. Is it happening consistently or randomly? Have you tried clearing the cache for the clock app? Go to Settings> Apps & notifications> See all apps> Clock> Storage> Clear cache and Clear storage. Please let us know how it goes by sending an email to supportforums@motorola.com. We'll wait for you there. -Mitch
Hoid phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is a decent smart phone. Not all the bells and whistles of the higher end brands but not worth the cost to get those whistles. If you are dtarting in ghe dmart ohone area, its perfect. Only issue is learning new conventions.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Daplayerman2002, We are truly grateful that you took the time to write this positive review. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Love it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it! I will purchase again for when my son gets older!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That's great to hear, CarlettaS. We're thrilled you loved the product. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Memory
Not good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps freezing up apps don't work properly not enough memories
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that the device freezing and that apps don't work at the same time JoseV. Let me help you with that. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Meanwhile, you can also try resetting your app preferences. These will reset your notification settings and default apps, but your data will remain intact. Go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Glitch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a replacement phone it's an ok phone but glitches alot
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for your feedback, JoaquinY. We're sorry to know that you're experiencing glitches on your Moto G Play 2023 phone. Can you please tell us if this is happening with a specific app? We stand by our phones and this is something we want to take a look at. Write us an email at supportforums@motorola.com and tell us more details. -Iza
Moto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what i need it. It gets better reception than my personal phone. Usually faster that my personal phone.
I would recommend this to a friendGood phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this product for purchase price,my daughter was very happy with it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RichardL. Thanks for having one of our Motorola devices and sharing this experience. We're fortunate to know how satisfied you were with your recent purchase. We invite you to our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate
Moto G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was great my mom loves it she was so happy that I got it for her and the Best Buy guy was a great helpe
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KBJ3. Thank you for choosing this phone for your mom and for taking the time to leave your review. We are delighted to see that you are satisfied with the phone's performance and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle