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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,452 reviews
  • Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone just wished the camera was a better quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what i need it. It gets better reception than my personal phone. Usually faster that my personal phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Mobile with Less Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Mobile with Less price and good Quality, i will refer to friend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AadiThumati, We're thrilled you're enjoying your phone. We appreciate your recommendation and we are glad you found great quality at a great price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great my mom loves it she was so happy that I got it for her and the Best Buy guy was a great helpe

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KBJ3. Thank you for choosing this phone for your mom and for taking the time to leave your review. We are delighted to see that you are satisfied with the phone's performance and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    best ever buy at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service attentive staff allways ready to assist you getting what you need done they are the best and the always have something to fit what you can afford

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnH, We're delighted to hear that you've had such a positive experience with our service and staff. Providing excellent customer service and ensuring our customers find the perfect product within their budget are our top priorities. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Nice Motorola phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Works really great and touch system is very smooth.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, KiranN. We're thrilled to hear that you love your phone and that you find it works great with a smooth touch system. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    CELLPHONE KID

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back again to buy again. Great phones for the kids.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your continued support, Tankola. We're glad to hear you came back for another purchase and that our phones are a great fit for the kids. We appreciate you being part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Best low cost phone option.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic phone, very nice screen for the price. Would recommend for minimal use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback regarding the Moto G Play's screen quality and overall performance, PaperMachete. We're pleased to hear that you found it to be a good phone, especially considering its affordable price point. If you're interested, we'd like to hear your story and share it with other G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Rated 4 out of 5 stars

    Smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the Motorola phone isn't as good as the ZTE phone I had before.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarolynH, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. We stand by our phones and this is something we want to take a look at. Kindly send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Inexpensive and does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic smartphone. I got it for a very senior citizen. Needed help setting it up, but now is able to use it fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nuce

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice ,i recomendado to use i buey gris phone to mi grandma

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s wonderful to hear, JoseT. We're glad you’re enjoying the phone and that your grandma is getting to use it too. Thanks for recommending it! If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone that we bought as a gift for someone who lives in Mexico.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Rudy. We're glad to hear that you chose one of our phones as a gift. You can join our online community if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent cellphone service on 4G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent budget Galaxy Cellphone by Motorola. Easy user interface and easy sim kit set up with cricket wireless cellular service. The Moto G play gives me many options to weigh towards my future Galaxy Cellphone purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MarcelR. We are delighted that you are pleased with your purchase, and we are grateful for your good review. For the price and great specifications, the Moto G Play 202's phone offers everything you could possibly need. Please follow our official community page to stay updated about our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    My go to store

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My store to turn to I love Best Buy with all my heart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple needed repair, so needed a backup...Works good and It will be reliable in an emergency! Its appearance is classy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It’s great to hear that your Moto G Play 2023 is working well and will be reliable in case of an emergency! Having a dependable option is always a relief, and it’s a bonus that it has a classy appearance too. If you ever need any tips or assistance with it, feel free to reach out at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Didn't disappoint

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute phone, feels solid. It does the job. Worth the money. Should've bought a phone like this earlier.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for sharing your thoughts, RyanP! We're glad to hear you're happy with the phone. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Smart technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone Technology is perfect Easy to use I like it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that you got one of our Motorola devices MoussaT, thank you for sharing this experience with us. Don't hesitate to reach out to us if you need any assistance, feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    It's worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my kids and considering the amount, its worth it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello RichardA, thank you for choosing a Motorola device for your children. Please know that we are here to support you whenever you need help. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Device is alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what it is, it maybe just service but texts and internet don't work great. All in all its a cool phone for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RohmonM, we're sorry to hear that you had an internet and text concern with your device. Let me help you with that. Let's try to reset the network settings to fix these concerns. To do these:
      1.Go to Settings > System > Advanced > Reset options.
      2. Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS.
      3. Touch RESET SETTINGS.
      4. Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your internet connection again. For other concerns please send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Phones shouldn't cost so much

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice temporary phone - for mom until I get her a 5G one. This phone is well packed, and she loves it already.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for your feedback, ToysandTech. We are happy to hear that your Mom is satisfied with her new Moto G Play phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

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