Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$152.99
Save $17
The comparable value is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,456 reviews
  • Rated 5 out of 5 stars

    Refurbished phones offered

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my phone and looked up phones for sale and seen that Best buys offered refurbished phones at a great price for my emergency phone need with out spending hundreds for a temporary phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you choosing one of our Motorola devices and taking the time to share your experience, RosannaH. Remember, we're here to support you whenever you need assistance. Stay connected with us by joining our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can give average rating since processer is slow.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your feedback, ViswanadhB. It's important to have a device that meets your needs, especially when it comes to performance. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Sure

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for sn in between phone w while waiting on my pixel replacement lcd

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, PhillipF. We're glad to hear that your phone is serving you well as an in-between device. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Inexpensive and does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic smartphone. I got it for a very senior citizen. Needed help setting it up, but now is able to use it fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Dover Best Buy.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on an unlocked phone. The two customer service people that helped me were AWESOME!!! Thanks for making my stressful situation vanish into thin air.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there, PatrickF. Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Motorola G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone just wished the camera was a better quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device is alright

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what it is, it maybe just service but texts and internet don't work great. All in all its a cool phone for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RohmonM, we're sorry to hear that you had an internet and text concern with your device. Let me help you with that. Let's try to reset the network settings to fix these concerns. To do these:
      1.Go to Settings > System > Advanced > Reset options.
      2. Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS.
      3. Touch RESET SETTINGS.
      4. Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your internet connection again. For other concerns please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent cellphone service on 4G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent budget Galaxy Cellphone by Motorola. Easy user interface and easy sim kit set up with cricket wireless cellular service. The Moto G play gives me many options to weigh towards my future Galaxy Cellphone purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MarcelR. We are delighted that you are pleased with your purchase, and we are grateful for your good review. For the price and great specifications, the Moto G Play 202's phone offers everything you could possibly need. Please follow our official community page to stay updated about our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Nice Motorola phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Works really great and touch system is very smooth.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, KiranN. We're thrilled to hear that you love your phone and that you find it works great with a smooth touch system. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Decent phone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone for cost. Camera is average but fair.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We’re glad to hear that, overall, you're satisfied with the value of the phone. We understand that while the camera may not be top-tier, we always aim to strike a balance between performance and cost. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Smartphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the Motorola phone isn't as good as the ZTE phone I had before.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarolynH, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    best ever buy at best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service attentive staff allways ready to assist you getting what you need done they are the best and the always have something to fit what you can afford

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnH, We're delighted to hear that you've had such a positive experience with our service and staff. Providing excellent customer service and ensuring our customers find the perfect product within their budget are our top priorities. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Phones shouldn't cost so much

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice temporary phone - for mom until I get her a 5G one. This phone is well packed, and she loves it already.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for your feedback, ToysandTech. We are happy to hear that your Mom is satisfied with her new Moto G Play phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Smart technology

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone Technology is perfect Easy to use I like it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that you got one of our Motorola devices MoussaT, thank you for sharing this experience with us. Don't hesitate to reach out to us if you need any assistance, feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price of the phone. It works great. No issues

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the positive ratings, MichaelK. We're truly glad to hear that you're satisfied with the phone's price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool phone . Must try the phone good color. Cool

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the love! We're so glad you're enjoying the cool design and color of your Motorola phone. We appreciate your recommendation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    ❤️ phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone, still got a little bit to learn, but I love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a great buy. I needed a simple second phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear you're happy with your purchase! It's great to know the phone meets your needs as a simple second device. Thank you for your support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    It's worth the money.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my kids and considering the amount, its worth it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello RichardA, thank you for choosing a Motorola device for your children. Please know that we are here to support you whenever you need help. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Mostly works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive but generally solid device. Has trouble running a few games, but otherwise good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidR. Thank you for taking the time to share your experience with one of our phones. We are glad that the phone is working as it should. Thank you for choosing Motorola. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility