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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,456 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son,and he likes it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok phone for the price works great as a temporary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unlocked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice little phone, a little sluggish but usable. and like most phones to day plenty of bloat.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RonaldB, Thank you for buying this phone and for giving us 4 stars. To ensure best performance, we recommend regularly rebooting the phone to prevent any potential lag. Also, check if your apps are up-to-date. If you require any assistance, please don't hesitate to reach out to us via email at supportforums@motorola.com. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great Purchase & Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and Best Buy always has the most competitive pricing. The quality of the phone was as excepted and Best Buy always outperforms when it comes to customer service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, ChadL! We're thrilled to hear that you had such a positive experience with us. If you are interested, you can be a part of our official Motorola G Play 2023 community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Happy camper here.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple needed repair, so needed a backup...Works good and It will be reliable in an emergency! Its appearance is classy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It’s great to hear that your Moto G Play 2023 is working well and will be reliable in case of an emergency! Having a dependable option is always a relief, and it’s a bonus that it has a classy appearance too. If you ever need any tips or assistance with it, feel free to reach out at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone that we bought as a gift for someone who lives in Mexico.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Rudy. We're glad to hear that you chose one of our phones as a gift. You can join our online community if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Always at Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't used yet I buy it long before I need it It turns on tho and for 110 dls well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheaper yet functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good quality. It works and wasnt broken when it got delivered.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kelly, Thank you for sharing your experience! We're glad to hear that you're satisfied with the quality of the phone and that it arrived in good condition. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Didn't disappoint

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute phone, feels solid. It does the job. Worth the money. Should've bought a phone like this earlier.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for sharing your thoughts, RyanP! We're glad to hear you're happy with the phone. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Super Mobile with Less Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Mobile with Less price and good Quality, i will refer to friend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AadiThumati, We're thrilled you're enjoying your phone. We appreciate your recommendation and we are glad you found great quality at a great price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 3 out of 5 stars

    Emergency phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly trying to find data space. Freezes all the time.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YevetteC, We're sorry to hear that you're having a concern with the phone. Freezing can be caused by many things, but we stand by our phones, and we're glad to help investigate this. Please email us at supportforums@motorola.com for us to further assist you. Please refer to this post, we'll surely help there.-Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value and software for the price. worth the buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first pbone for my daughter without spending alot of money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works real well. The pictures are of good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nuce

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is nice ,i recomendado to use i buey gris phone to mi grandma

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s wonderful to hear, JoseT. We're glad you’re enjoying the phone and that your grandma is getting to use it too. Thanks for recommending it! If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good phone. especially for the price. just a little light weight

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for being a proud owner of one of our Motorola devices, JachinV! We're thrilled to hear that you're enjoying the amazing features and that you snagged it at a great deal. To stay in the loop with our latest devices, we highly recommend joining our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Stay connected and never miss out on the excitement! -Ythan MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little slow, lacking memory, but still good buy for that price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CELLPHONE KID

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back again to buy again. Great phones for the kids.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your continued support, Tankola. We're glad to hear you came back for another purchase and that our phones are a great fit for the kids. We appreciate you being part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Emergency Replacement Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an emergency short term purchase. I haven’t used it much.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing that information with us, OBx2024. We understand that emergency situations sometimes necessitate quick decisions, and we're glad that the Moto G Play 2023 was able to serve your needs during that time. While we hope you won't encounter any more emergencies, we're here to support you and ensure that this device meets your expectations whenever you do use it. If you like, you can be a part of our official Moto G Play 2023 community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola cellphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone , i got it for my grandson who is very happy to have his first cellphone.

    I would recommend this to a friend