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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1446 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,446 reviews
  • Pros mentioned:
    Camera quality, Overall performance
    Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but performance is a problem. not enuf memory for apps so the phone is slow. display and camera is fine

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DebraJ, We're sorry to hear that you've experienced performance concerns with your Moto G Play phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Affordable with Good features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice big, clear, and bright screen. Responsive touchscreen with good colors. Good wifi and Bluetooth. Large battery, The sound quality is good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MuraliD, Thank you for sharing your positive feedback! We're so glad to hear you're enjoying your phone. It's great to know that you appreciate the big, clear, and bright screen, as well as the responsive touchscreen with vibrant colors. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Pretty Untouchable At this Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone for the price very snappy and works well the other companies can't compare when it comes to more budget phones Motorola gives you the best performance you can get for the price. My ratings are based on Price to performance and overall value there are better options but you will pay more.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      BBCustomer, It's wonderful to hear that you find it great for the price, with snappy performance and excellent value. Your perspective on the balance between price, performance, and overall value is valuable for those considering budget phones. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Simple OK phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad broke his phone so I bought this simple phone he picked out. So far he likes it. It's easy to use with simple interface and he likes the camera and the screen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jerry, We're glad that you chose it for your dad and we can feel that you're very happy with the product you've bought from us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed, Storage space

    Rated 4 out of 5 stars

    Needs more space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is good but it does not go fast enough or have enough room for storage or space have to delete lots of pictures and had to delete lots of video

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ValerieannB, we appreciate you sharing this experience and we're here to help you. Your phone supports an optional microSD card up to 512 GB. A Class 2, 4, or 6 card is sufficient. Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you can easily swap the card and its content between devices. For other concerns, please send us an email at [email protected]. -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed, Ram

    Rated 4 out of 5 stars

    Hello Moto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Screen resolution is good. A little bit slow and not enough GB and RAM to download too many things. Overall I would recommend it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, MatthewK. We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the the phone one month ago. It is good quality and it has a very good price. If you need a good phone it is definitely worth it! Camera is good for my needs, but you definitely would have to buy a micro SD card to have enough memory available. All in all a good decision. Fair price guaranteed!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ClaudiusC. Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you are enjoying the phone's functions, and we appreciate the detailed feedback you provided. Your input is highly valuable to us. We are glad to have you as a member of the Motorola family. Don't forget to join our official community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Memory

    Rated 4 out of 5 stars

    Good smartphone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a decent price. Setup is simple and easy. 32GB memory is way too less, but could be managed using an external memory card

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi sinee, we're thrilled to hear that you had such a great experience with your recent purchase! Your positive feedback really shows the quality of the product you received. Thank you for choosing Motorola Mobility as your device provider and for sharing your experience with us. Don't forget to follow us on our official community page at https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. We appreciate your support! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great cheap phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my 18 yrs old sister. A sturdy phonebthat is enough for daily use. Chevk the net phone calls and text. A reliable phone that will bot break the bank amd will still do the job. Good for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChriatianG! We appreciate you being a Motorola device owner and for taking the time to share your feedback. Please stay connected with us by following our official community page to stay updated on our newest devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 4 out of 5 stars

    Amazing Phone for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good Display is also good Camera is also good Only phone gets heated easily except that great phone for this price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    6 phone family we love them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I have one for myself and all five of my kids have the exact same one it's been a great phone it's been durable we haven't had any issues with needing her play some we've had them for a while now good storage good memory relatively fast no issues love the fact that it's unlocked and I've been able to use the same phone while I've been trying to figure out which carriers are the best for us

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your wonderful feedback, Lizzy. We're thrilled to hear that you and your kids are enjoying your Motorola phones. It's great to know they've been durable and reliable for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this phone. The performance is smooth, the battery lasts all day, and the screen quality is much better than I expected for the price. The camera takes clear and sharp pictures, and the phone feels fast and reliable for everyday use. Overall, it has been a great purchase and definitely worth the money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DianetE, Thank you for your detailed feedback! We’re thrilled to hear that the phone’s performance, battery life, screen, and camera have exceeded your expectations. It’s great to know it’s proving to be reliable and a worthwhile purchase. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Okay cheap phone with decent battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first thing you will notice that it is slow. But given the price its hard to crib about that, and it has good battery life.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to know that you're experiencing slowness on your phone, Sifar. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone that I bought for my mother, easy to use and very fast and good quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Feel free to follow us on our official community page to get along with other Motorola users who have the same device as yours GracielaV. Thank you for sharing this wonderful experience with us and for choosing Motorola Mobility. -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed, Storage space

    Rated 3 out of 5 stars

    Not enough storage for my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement. Realized the apps I normally use used up all of the internal storage, so I had to delete a few and clean up my items. Because of this the phone is a little slow. Connects fine to my things but is only a short term solution as a replacement. I will need to get a phone with bigger storage/memory to function correctly. I also bought external storage but it will only hold photos, not apps- which is taking up almost all of the memory.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cbeam041. Your feedback is important to us, and we are sorry for the inconvenience you have experienced. We'd like to help you in any way we can. Please email us at [email protected] at your earliest convenience. Thank you. -Belle MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great distance for dollars spent!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I needed a smartphone in a pinch for work, and I was just a month away from the next generation of iPhones. I have to hand it to this thing—aside from it being a little slow and having lesser storage capacity, it has been well worth its price. It's fast enough for Google Maps to be accurate, which is what I needed for work.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi David, We're glad to hear our device met your needs, especially for work and navigation. We appreciate your insights on speed and storage; we continually strive to improve in these areas. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    A great budget option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great budget option! I know other brands, like Samsung and Apple, have taken over most of the cell phone industry, but I wouldn't completely rule Motorola (and their non-flagship options) just yet. Knowing that they are amongst the originals of the cell phone brands and the Android OS, what they offer is still top-notch and compared to others, at a great price. This phone is great for anyone that is even slightly below a super user. Another feature of the phone that won me over is expandable storage using a micro SD. Nice to have that option too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Decent phone for decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up open box. Works great. Decent camera. Performance is ok. Long lasting battery. Can't expect better than this at this price. Happy to had this

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that you're having fun with the device, Amit. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts, kinda slow but ok, screenshot don’t always work seems sensitive in that area

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Buyer! We're sorry to hear that your device is slow. Have you tried restarting the device to eliminate all the running apps in the background? May I suggest checking if your device has the latest software update too? To do this, go to your Settings > System > Advanced > System updates and be sure all your apps are updated. -Nate MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Moto z

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the phone. The picture is very clear sleek design. Good battery life and quick internet connection other than the hotspot being slow has been very good experience with the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TammyV, We're thrilled to hear you're enjoying your phone overall, especially its clear pictures, sleek design, good battery life, and quick internet connection. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

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