Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,452 reviews
Rated 4 out of 5 stars
Nice cheap phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fine for what I needed it for...switched home VOIP to mobile.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a nice phone , i got it for my grandson who is very happy to have his first cellphone.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 3 out of 5 stars
Battery perfomance
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If u need a better battery its good to have this cell phone
I would recommend this to a friend
Rated 4 out of 5 stars
Gboard
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A little trouble installing Google’s keyboard Gboard.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi AlfredoA, we're sorry to hear that you are experiencing problem installing an app on your device. have you tried to check if you are using the latest software version on your device? Go to Settings > System > Advanced > System updates. How about trying to check for a different app and observe if you are experiencing the same concern. For other concerns, please send us an email at [email protected]. -Ythan
Rated 4 out of 5 stars
Terrible customer service.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone is great but customer service was really bad.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
We're sorry to hear about your experience with customer service, AshleyS. If you're comfortable, could you share more details about what happened with customer service? Sometimes, reaching out to them again or escalating the concern can lead to a better resolution. In the meantime, we're glad to hear that you're enjoying your phone. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Cons mentioned:
Processor speed
Rated 3 out of 5 stars
Moto G Play
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs very slow, but it does what I need it to, so meh.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
phone for review
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sales person was very nice and easy to unstand and when she had a problem she reffered us to the AT&T store and it was resolved very rapidly.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Thank you for sharing your experience, MargaretS. We're delighted to hear that the salesperson was helpful and that any issues were promptly resolved at the AT&T store. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 5 out of 5 stars
Motorola
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
“Excellent cell phone for the price. In my case, I needed it because my cell phone broke. This was an option to keep me connected.”
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi JuanPens! We appreciate you sharing your positive feedback about your new Motorola device. It brings us joy to hear about your satisfaction. Don't hesitate to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en for more updates. -Nate
Cons mentioned:
Processor speed
Rated 2 out of 5 stars
It works that's a bout it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works. Very slow processing. Doesn't hold a signal the best. I brought it to do Lyft and sometimes it seems to be loading screens and it causes me to miss rides. The onscreen keyboard doesn't come up sometimes when clicking textboxes for text and typing.
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi JeromeN, your feedback is important to us, and we are sorry that your device is giving you a hard time. We want to help. Have you installed the latest software on your device? Check Settings > System > Advanced > System Updates. It's important to ensure that all your apps are up-to-date. Also, run the phone in Safe Mode to see if it behaves the same. As we stand behind our products, we would like to take this chance to further check. Please email us at [email protected] so we can offer more help and investigate this matter. -Belle
Rated 5 out of 5 stars
Replacement Cell Phonez
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phones were sold for a great price. I purchased them as replacement phones for the ones that were destroyed. I would recommend them if you are on a budget.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was just the cheapest phone I could buy. the people where very helpful.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi, We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The Moto G Play (2023) phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Rated 4 out of 5 stars
Motorola g play
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good value for the money. Workswell formy teenager
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good phone good price works just like i expected it to
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Pimpdaddypain, Sounds like it's hitting all the right notes for you. A good phone at a good price that delivers as expected is always a win. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 4 out of 5 stars
Basic smart phone.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Basic, functional phone. No frills. Camera is mediocre at best. CPU seems to be ok.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi KarimT, We appreciate you taking the time to share your feedback with us and we're glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 3 out of 5 stars
Won’t connect
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish I would’ve known that this phone wouldn’t connect to any wireless chargers or any Bluetooth earbuds
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Alicia, We’re sorry to hear about your experience. The phone does not support wireless charging, but it should connect to Bluetooth earbuds without any problems. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at [email protected] and we'll be assisting you from there. -Mitch
Cons mentioned:
Processor speed
Rated 2 out of 5 stars
Grateful for older adults
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You get what you pay for. Nothing fancy, can do the bare minimum, call in text. Suited for older adults who don’t really use social media. Bought it as a back up phone, but it was too slow for my usage
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi Annar, thanks for having one of our Motorola devices and for taking the time to post this. We're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at [email protected]
Rated 4 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my son to have access to the family.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cannot keep icons in a fixed location and they duplicate and multiply reduculously at times.
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi MichaelG, Thank you for posting, and we are sorry for the inconvenience. Have you installed the latest software on your device? Go to Settings > System > Advanced > System Updates. It's important to ensure that all your apps are up-to-date to avoid this kind of problem. Also, I suggest uninstalling the apps, reinstalling them, and running the phone in Safe mode to see if it behaves the same. If you need more help, please send us an email at [email protected] to further assist you. -Belle
Rated 5 out of 5 stars
Motorola mobile phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you guys for your help .agent was so supportive.well behaved.sure I will be going several times when i decide to purchase any devices
I would recommend this to a friend
Brand response from Motorola Customer Care
Posted .
Hi MohamedA, we're happy to know that you had a good customer service experience purchasing this device. Thanks for choosing Motorola Mobility as your device provider and for sharing this to us. Feel free to follow us on our official community page if you want to get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan