Customer Ratings & Reviews
- Model:
- PAVA0005US
- |
- SKU:
- 6525883
Customer reviews
Rating 4.2 out of 5 stars with 1456 reviews
(1,456 customer reviews)Rating by feature
- Display Quality4.4
Rating 4.4 out of 5 stars
- Camera4.2
Rating 4.2 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Upgrade for Senior
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for me (Senior, not electronically savvy ) & affordable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarleneO, thank you for sharing your experience with us! We're thrilled to hear that the device is senior-friendly and that you found it easy to navigate. Plus, getting it for a great deal is always a bonus! Don't forget to check out our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We'd love to have you join us there! -Ythan
Rated 5 out of 5 stars
Fantastic Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent product, nicely designed and it works everywhere in the world because it’s unlocked. I recommend this Phone to everyone looking to buy as a gift or use outside the US.Thanks
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your amazing feedback, AmenyoN. It brings us great joy to hear that you are enjoying your phone's features, and we appreciate your recommendation of our brand. We are thrilled to have you as part of the Motorola family. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
- Pros mentioned:Battery life
Rated 3 out of 5 stars
Battery perfomance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If u need a better battery its good to have this cell phone
I would recommend this to a friend Rated 4 out of 5 stars
UNLOCKED - to be tested
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. havent tested it yet outside USA. Will know in 45 days.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to post this and for sharing this experience with us MCGT. We're always here to help if you need assistance. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan
- Cons mentioned:Processor speed
Rated 3 out of 5 stars
Moto G Play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs very slow, but it does what I need it to, so meh.
No, I would not recommend this to a friend Rated 5 out of 5 stars
My go to store
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My store to turn to I love Best Buy with all my heart
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Glad to hear you love Best Buy! It's always great to have a go-to store you can rely on. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos
Rated 4 out of 5 stars
Nice cheap phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for what I needed it for...switched home VOIP to mobile.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sunshine, It's great to hear that the phone worked out well for your needs, especially with the switch to mobile for your home VOIP. You can join our online community if you would like to know more about the exciting features of our devices: https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. -Mitch
- Cons mentioned:Processor speed
Rated 2 out of 5 stars
It works that's a bout it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Very slow processing. Doesn't hold a signal the best. I brought it to do Lyft and sometimes it seems to be loading screens and it causes me to miss rides. The onscreen keyboard doesn't come up sometimes when clicking textboxes for text and typing.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JeromeN, your feedback is important to us, and we are sorry that your device is giving you a hard time. We want to help. Have you installed the latest software on your device? Check Settings > System > Advanced > System Updates. It's important to ensure that all your apps are up-to-date. Also, run the phone in Safe Mode to see if it behaves the same. As we stand behind our products, we would like to take this chance to further check. Please email us at supportforums@motorola.com so we can offer more help and investigate this matter. -Belle
Rated 4 out of 5 stars
Basic smart phone.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic, functional phone. No frills. Camera is mediocre at best. CPU seems to be ok.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KarimT, We appreciate you taking the time to share your feedback with us and we're glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 4 out of 5 stars
Terrible customer service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is great but customer service was really bad.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience with customer service, AshleyS. If you're comfortable, could you share more details about what happened with customer service? Sometimes, reaching out to them again or escalating the concern can lead to a better resolution. In the meantime, we're glad to hear that you're enjoying your phone. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 4 out of 5 stars
Gboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little trouble installing Google’s keyboard Gboard.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AlfredoA, we're sorry to hear that you are experiencing problem installing an app on your device. have you tried to check if you are using the latest software version on your device? Go to Settings > System > Advanced > System updates. How about trying to check for a different app and observe if you are experiencing the same concern. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Rated 4 out of 5 stars
Feed back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was just the cheapest phone I could buy. the people where very helpful.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The Moto G Play (2023) phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Rated 5 out of 5 stars
God son phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard it’s a good phone but have not opened it it’s a Christmas present for my God som
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing Motorola as a special gift, ToshaS. We’re honored to be part of such a thoughtful gesture for your Godson. We hope he loves the phone as much as you’ve heard great things about it! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 5 out of 5 stars
Replacement Cell Phonez
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones were sold for a great price. I purchased them as replacement phones for the ones that were destroyed. I would recommend them if you are on a budget.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Will, we're thrilled that you've selected Motorola Mobility for your device upgrade! We appreciate your trust and for sharing your experience with us. Be sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Rated 4 out of 5 stars
Moto g play 2023
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot keep icons in a fixed location and they duplicate and multiply reduculously at times.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelG, Thank you for posting, and we are sorry for the inconvenience. Have you installed the latest software on your device? Go to Settings > System > Advanced > System Updates. It's important to ensure that all your apps are up-to-date to avoid this kind of problem. Also, I suggest uninstalling the apps, reinstalling them, and running the phone in Safe mode to see if it behaves the same. If you need more help, please send us an email at supportforums@motoroal.com to further assist you. -Belle
Rated 5 out of 5 stars
phone for review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was very nice and easy to unstand and when she had a problem she reffered us to the AT&T store and it was resolved very rapidly.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, MargaretS. We're delighted to hear that the salesperson was helpful and that any issues were promptly resolved at the AT&T store. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 4 out of 5 stars
Go get one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone good price works just like i expected it to
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Pimpdaddypain, Sounds like it's hitting all the right notes for you. A good phone at a good price that delivers as expected is always a win. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 4 out of 5 stars
Motorola g play
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Workswell formy teenager
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're thrilled to know that your recent purchase is working perfectly for your teenager ChipN. Be sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en for more updates. -Ythan
Rated 5 out of 5 stars
Motorola
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Excellent cell phone for the price. In my case, I needed it because my cell phone broke. This was an option to keep me connected.”
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JuanPens! We appreciate you sharing your positive feedback about your new Motorola device. It brings us joy to hear about your satisfaction. Don't hesitate to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en for more updates. -Nate
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son to have access to the family.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello TeeH, purchasing the Motorola device for your son was a smart choice to keep your family connected. Remember, we're here to support you whenever you need help. Stay updated by following our official community page at https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. -Ythan












