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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,452 reviews
  • Rated 5 out of 5 stars

    Moto Glee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Open box items usually tend to worry some but the phone was in excellent condition.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that your Moto G Play 2023 is in excellent condition. You will surely enjoy this device. To learn more about the phone, visit our official community page for Moto G Play 2023 by clicking on this link:https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. - Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Bad phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. I thought this phone was an upgrade. This is a terrible phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BreonN, We're sorry to hear that your experience with your phone hasn’t met your expectations. We'd like this to be checked. Could you let us know more about the specific concern you’re experiencing? Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    touch screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the touch and swipe seems to be slow in reacting. I have to do it twice for the screen to change. not sure if it is just my phone or a glitch. Works ok outside of that annoyance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback with us, DonaldP. We're sorry to hear that you're experiencing concerns with the touch and swipe responsiveness on your phone. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto GPlay 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's totally acceptable functionality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Apple, we appreciate your valuable feedback and for choosing our Motorola device. We would like to invite you to join our official community page, where you can stay informed about our latest devices. Simply visit https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to join. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Play 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am using this phone primarily for downloading apps that are not available in Germany (e.g. Bank of America, credit unions, insurance companies) where I currently live and work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G 2023 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cheap phone to get by in rough times, veryy bad camera though

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Frankie2k. Thank you for giving us 4 stars and for sharing your feedback. We are glad that you appreciate the phone for its price. Thank you for choosing Motorola. If you ever need help, give us a holler or reach out to our official Moto G Play (2023) community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for some one and it has been working pretty good, it is a great phone if you are looking into not spending 1k on popular Samsung or Apple.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Great, we're happy hearing thiw wonderful feedback from a satosfied Motorola users like you. Thank you for sharing this experience with us, and we're happy to know that you were satisfied on your recent purchase. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Solid budget phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this exact phone myself for 2 yrs just bought a new one for my fiancee, does everything she needs to do she's happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price and the service was very quick within ordering and pickup didn't take more than an hour

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello there, KelvinC! Thank you so much for your kind words! We're thrilled to hear you're happy with both the phone and our service. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable phone! I am giving two phones for a gift for my loved ones!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, YasminJ. Thank you for sharing your feedback! We're so glad to know you're enjoying your Motorola phone and that you're thinking of gifting two more to your loved ones that’s such a thoughtful gesture! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Can’t beat it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality for the price! Can’t beat it! I would definitely recommend this phone to people looking for a decent phone at a good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Moto G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Kinda jumpy though. For the price, I couldn't have done better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line Technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, and the clerk was so helpful to teach a technology impaired person to use the device. I always know that any item bought at best buy is going to be one that I will eventually be able to use easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over rated

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best picture quality for price but worth it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We appreciate your honest thoughts. While the picture quality may not be top-tier, we're glad you still find the phone worth the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Play Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and the support from the Geek Squad in transferring data from a broken phone was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice simple phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone worked perfect for the person I purchased it for. Their only complaint was the minimal choices for ringtones. Transferring of data from the old phone was also a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't understand what you want

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked your phones but again I was not impressed with no help switching things from my old phone to my new phone and now I have to pay the Geek Squad 40.00 dollars not happy with that

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us five stars, ClaudiaB. We appreciate the time you took to write this feedback. We're sorry that you have difficulty transferring your files from your old to your new phone. You can back up your files using Google and sign them into your new device. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice budget phone, highly recommended, I bought two for my sisters...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic feedback, Roger. We're thrilled to hear that you and your sisters are enjoying the phone. It’s great to know our budget-friendly option is making a positive impact. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I like Motorola phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As ordered. Arrived on time. There was an issue after a few days with the phone and my carrier where I couldn't call or receive calls.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review and for choosing our product, Expresso. We're glad to hear that your order arrived on time. We're sorry to learn about the concern you experienced with your phone and carrier after a few days. We understand how concerning it can be to have difficulty making or receiving calls. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger than my old one and not all messages show up.

    No, I would not recommend this to a friend
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