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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,452 reviews
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone.........little bit on the large side but i can live with that if everything continues to work as great as it has been

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi none, we are grateful for you being a proud owner of one of our Motorola devices and we are delighted that you shared your experience with us. Remember, we are always ready to assist you whenever you need help. Join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to connect with fellow Motorola users. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    great value for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid phone, nice screen great resolution, the speed is fair for the price, the only con is the size of memory just 32 gb but put a 64 gb card and works great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      hank you for taking the time to share your positive feedback, EnriqueF. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item not as user friendly as I would like but is ok

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeeD, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Feel free to follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow from day 1. Bought this as my daughters 1st phone. She got a Samsung 4 weeks later.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Brian. We’re sorry to hear that the phone didn’t meet your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    New Moto g Play 2023 phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Phillip help me. This man is awesome. He was patient and very knowledgeable. Helped me pick a phone that I am very happy with

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RuthB, Thank you for sharing your positive experience with Phillip! It's great to hear that he provided you with excellent customer service and helped you choose a phone that you are very happy with. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Perfect gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price tag, I bought it for a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my mothers phone, swapped her sim card and everything worked perfectly with a tru-connect phone sim card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable. Great unlocked Motorola phone. In the past, I have one of the original ones, and did not let me down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for traveling overseas and makes great gift.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HuyP. Thank you for posting your positive feedback. We are happy that you appreciate the phone. Thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a phone person and traded up from a flip phone in order to instrall a few apps that I wanted. For my use the phone has features that I find mor annoying that helpful. I am also trying to figure out why it won't take calls from iPhone users.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear about this condition of your device where it doesn't allow to receive calls from iPhone users dlight62. To assist you better, could you please share with us more information regarding when this concern first occurred and the steps you have taken to resolve it? This will enable us to gain a clearer understanding of the situation and provide you with the most appropriate and effective solution. In the meantime, we suggest you to check if you're using the device latest software version and see if there are any changes. For other concerns, please send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for someone. I like that it's unlocked, and it has nice options on it. I have an older Moto G phone and love mine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the a better phone and fast enough, but the price seems to be overkilling it as there are newer generation phones at this price available.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback about your Moto G play 2023. Though you are not satisfied with the price, we still value your feedback and appreciate it. I will pass this to our team for the future. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for regular usage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and good battery charging,it’s cheap and good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for your positive feedback, Samsung. We're thrilled to hear that you're enjoying the performance and battery life of your Motorola phone, nd that it's fitting your daily needs so well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Accesible phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I bought it to use a chip from Mexico (Telcel), and it works just great. Basic phone, but I don't need anything fancy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ELAl, We're delighted to hear that our product is working great for you with the Telcel chip from Mexico. It's fantastic that the phone meets your needs as a basic device, and we appreciate your preference for simplicity. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good Reliable Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my brother to use while in Mexico, as he had a crappy phone with bad reception, so calls would be impossible. He loves it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing our product and for this positive feedback, LeslieG. We are happy to hear that your brother is satisfied with his new Moto G Play phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    New unlocked android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great installation of my sim card went good no problem sounds and screen quality are wonderful

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, Bare. We're thrilled to hear that the installation of your SIM card went smoothly and that you're enjoying the wonderful sound and screen quality of your phone. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    I like my phone~

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fine for me. Being 82 I do all the things I need or want to do on it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CaroleD, we appreciate you letting us know how satisfied you were with your Moto G Play 2023. We're happy that you were able to navigate it easily. For more information on our latest devices, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and excellent customer service. The staff all have solid product knowledge which is very helpful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanaH! We were thrilled to hear that you think the device is amazing and that you had a fantastic customer experience when purchasing it. We're eager to learn more about your overall experience with the device. Join our official community page and stay in the loop with the latest devices, while connecting with other Motorola enthusiasts. Just head over to https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok phone for call/texting, but doesn’t do well with running most apps. If you are looking to mainly call/text on it I would recommend this phone. Otherwise if you plan to play games/apps on it I would not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget phone for your kids parent's and you dont have to break the bank for a phone that gives you an essential need

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi XavierR, It's great to hear that you find it to be a great budget option, especially for kids and parents who want a reliable device without breaking the bank. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

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