Customer Ratings & Reviews

Thank you for your review and for choosing our product, Expresso. We're glad to hear that your order arrived on time. We're sorry to learn about the concern you experienced with your phone and carrier after a few days. We understand how concerning it can be to have difficulty making or receiving calls. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Hi none, we are grateful for you being a proud owner of one of our Motorola devices and we are delighted that you shared your experience with us. Remember, we are always ready to assist you whenever you need help. Join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to connect with fellow Motorola users. -Ythan

Hi BreonN, We're sorry to hear that your experience with your phone hasn’t met your expectations. We'd like this to be checked. Could you let us know more about the specific concern you’re experiencing? Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Hi LeeD, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Feel free to follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan

Thank you for sharing your experience, PhilD! I'm glad to hear you're enjoying your new phone and had a positive experience with Geek Squad transferring your data.You may join our community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle

That's wonderful to hear, YasminJ. Thank you for sharing your feedback! We're so glad to know you're enjoying your Motorola phone and that you're thinking of gifting two more to your loved ones that’s such a thoughtful gesture! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Alicia, We’re sorry to hear about your experience. The phone does not support wireless charging, but it should connect to Bluetooth earbuds without any problems. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com and we'll be assisting you from there. -Mitch

Hi HuyP. Thank you for posting your positive feedback. We are happy that you appreciate the phone. Thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Hi DESSYBEL. Thank you for buying this phone as a gift. We're glad that you appreciate the phone for its price and quality. You may want to join our official Motorola community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Hi RuthB, Thank you for sharing your positive experience with Phillip! It's great to hear that he provided you with excellent customer service and helped you choose a phone that you are very happy with. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi CaroleD, we appreciate you letting us know how satisfied you were with your Moto G Play 2023. We're happy that you were able to navigate it easily. For more information on our latest devices, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan

Hi GilbertB, It's wonderful when a new phone seamlessly takes over with the existing SIM card. Hope your mother enjoys her upgraded device! To be up to date with our devices, please follow our official community page: https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. -Mitch

We're sorry to hear about this condition of your device where it doesn't allow to receive calls from iPhone users dlight62. To assist you better, could you please share with us more information regarding when this concern first occurred and the steps you have taken to resolve it? This will enable us to gain a clearer understanding of the situation and provide you with the most appropriate and effective solution. In the meantime, we suggest you to check if you're using the device latest software version and see if there are any changes. For other concerns, please send us an email at supportforums@motorola.com. -Ythan

Hi Nonot. Thank you for choosing this phone as a gift for someone. We value the trust you have placed in us. If you're interested, we'd like to hear your story and share it with Moto users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Hi Sedonalove, your positive feedback on your recent purchase means to us. The reflection of a satisfied customer makes us more proud of our devices. You can follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan

Thank you for the fantastic feedback, Roger. We're thrilled to hear that you and your sisters are enjoying the phone. It’s great to know our budget-friendly option is making a positive impact. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for purchasing our product and for this positive feedback, LeslieG. We are happy to hear that your brother is satisfied with his new Moto G Play phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi ELAl, We're delighted to hear that our product is working great for you with the Telcel chip from Mexico. It's fantastic that the phone meets your needs as a basic device, and we appreciate your preference for simplicity. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi RyanC, We appreciate you posting your feedback. We are sorry for the inconvenience you have experienced. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle