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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,452 reviews
  • Rated 5 out of 5 stars

    Best phome under 100 dlls i have tried

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price tou pay is worth a very dollar and you can expand the memory so that makes it exelent phone for a 100 dlls phone keep in mind that

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EduardoC, Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the support you have shown us. We encourage you to share it with other users on our official community page at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you for choosing Motorola. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Motorola is garbage !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is garbage. Still under warranty have to send it to Motorola for evaluation. The phone was getting so hot it would burn your hand. Clearly a battery issue as this is very commonly documented everywhwre on the internet. Send it in and Motorola says it is bent, they cant fix it they are sending it back...You cannot really bend a phone, its bent because tje battery is blowing out which is a known issue and a safety issue. Their reaolution is to send it back to me, why do i want it? So it can burn down my house when it finally explodes? Way to stand behind your product and acknowledge it is clearly a common issue. Do not buy Motorola garbage products.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaA, We're sorry to hear about your experience, and we understand how upsetting this must be. Please know that your safety and satisfaction are extremely important to us, and we regret that you've had to deal with this situation. We'd like this to be checked. Please send us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good cheap phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Cheap but operable phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, JacobB. We are delighted to see that you are satisfied with your purchase and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for the price and to slow on processing things

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    So regret this decision

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone I've ever bought there is so many uninstallable manufacturer apps and so little memory that I cant even use most functions on the phone if I have anything more than Facebook downloaded The stylus I had before was much better but I didn't want to buy the same phone after it broke. Really wish I had.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RyanC, We appreciate you posting your feedback. We are sorry for the inconvenience you have experienced. We want to check this further because we stand behind our products. Please send us an email at [email protected] so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Accessories

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone work good I but it for my son and it’s very good but there is no charger and headphone

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Too slow of an OS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a burner phone for a month....and whole time I am just thinking I should have spent more for the burner phone....it's way too slow...takes a long time to even start up. Texting alone it needs to keep up with me and I text Swype style. It's such a laggy phone it's frustrating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy. Not recommended.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy despite the updates. I would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnnN, We're sorry to hear that your experience hasn't been as smooth as it should be, even after the updates. That’s not the standard we strive for at Motorola. We appreciate your honest feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift and so far they like it.. is very lightweight and perfect to fit in your pocket

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, LuisM. We’re thrilled to hear that the recipient of your gift is enjoying their new phone. We’re glad to know that they appreciate its lightweight design, making it easy to carry in their pocket. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Simple phone works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple phone, spent a little extra for a good case, ordered online picked up at the store, very quick no hassle process

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KellyE, this positive feedback from yours means a lot to us. Thank you for choosing Motorola mobility and for sharing this experience with us. Feel free to follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    The best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was perfect I gave it to my brother in Mexico and it’s a perfect phone to have no need for anything else

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MartinB, We're glad to hear that the phone was perfect for your brother in Mexico! It's great when a device meets all the needs without any extra fuss. Thanks for sharing, and we hope your brother continues to enjoy using it! If you're interested, please follow our official community page:
      If in case you need help, kindly visit our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Not the smartest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone! I am not very tech savvy, but I have been able to figure this out.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NickM, Thank you for your feedback! We're thrilled to hear that you're enjoying your phone and that you've been able to figure things out. If in case you need help, kindly visit our official Moto G Play community page:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone if your kid doesn't drop it and break it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, MicheleR. We’re glad to hear you’re enjoying the phone. We know kids can be tough on devices, so we recommend checking out our durable cases for added protection. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Vacation must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone to take on vacation to another country if you don’t want you phone bill running sky high

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, PetajoA. We're glad to hear that you find your Motorola phone to be a great companion for traveling abroad, especially for avoiding high phone bills. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a gift for my cousin and he informed me that he is having fun using it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, VictoriaO! It's always great to know that the gift you've chosen is bringing enjoyment to the recipient. Thank you for sharing this positive feedback, and I hope your cousin continues to have a great time using their new phone! He may join our official Moto G Play 2023 community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great deal good customer service and always flexible to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She likes it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter picked out this one. She liked the color, size and it being unlocked. The camera is not that great but it's still recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone for my mother-in-law. For the price point, this phone does everything she needs it to!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the feedback, DanielleU. It's always fulfilling when we find a device that perfectly fits our loved ones' needs. If there's anything else you or your mother-in-law need assistance with regarding her new phone, feel free to reach out. Additionally, to be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good ,I sent it to México for gift and I thought the y going to have problems for add a line but everything it's okay very good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor user friendliness, camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor user-friendliness with Moto UI. Camera quality average. Do not even have standard photo gallery app which is common in any Android or Apple phone since over a decade

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, TrustedBuyer. We apologize for any inconvenience you have experienced. We are continuously working to improve the user experience. Regarding the photo gallery app, we would like to inform you that Google Photos serves as the default gallery app on our devices. Google Photos offers a wide range of features including cloud backup, smart organization, and easy sharing options, providing a comprehensive solution for managing your photos and videos. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

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