Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$152.99
Save $17
The comparable value is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,456 reviews
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for the price and to slow on processing things

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phome under 100 dlls i have tried

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price tou pay is worth a very dollar and you can expand the memory so that makes it exelent phone for a 100 dlls phone keep in mind that

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EduardoC, Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the support you have shown us. We encourage you to share it with other users on our official community page at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you for choosing Motorola. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Good cheap phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Cheap but operable phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, JacobB. We are delighted to see that you are satisfied with your purchase and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget phone for your kids parent's and you dont have to break the bank for a phone that gives you an essential need

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi XavierR, It's great to hear that you find it to be a great budget option, especially for kids and parents who want a reliable device without breaking the bank. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Too slow of an OS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a burner phone for a month....and whole time I am just thinking I should have spent more for the burner phone....it's way too slow...takes a long time to even start up. Texting alone it needs to keep up with me and I text Swype style. It's such a laggy phone it's frustrating

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and excellent customer service. The staff all have solid product knowledge which is very helpful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanaH! We were thrilled to hear that you think the device is amazing and that you had a fantastic customer experience when purchasing it. We're eager to learn more about your overall experience with the device. Join our official community page and stay in the loop with the latest devices, while connecting with other Motorola enthusiasts. Just head over to https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Looking forward to seeing you there! -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow from day 1. Bought this as my daughters 1st phone. She got a Samsung 4 weeks later.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, Brian. We’re sorry to hear that the phone didn’t meet your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Accessories

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone work good I but it for my son and it’s very good but there is no charger and headphone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the a better phone and fast enough, but the price seems to be overkilling it as there are newer generation phones at this price available.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback about your Moto G play 2023. Though you are not satisfied with the price, we still value your feedback and appreciate it. I will pass this to our team for the future. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for regular usage

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and good battery charging,it’s cheap and good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for your positive feedback, Samsung. We're thrilled to hear that you're enjoying the performance and battery life of your Motorola phone, nd that it's fitting your daily needs so well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Simple phone works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple phone, spent a little extra for a good case, ordered online picked up at the store, very quick no hassle process

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KellyE, this positive feedback from yours means a lot to us. Thank you for choosing Motorola mobility and for sharing this experience with us. Feel free to follow us on our official community page to be updated in our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    The best phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was perfect I gave it to my brother in Mexico and it’s a perfect phone to have no need for anything else

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MartinB, We're glad to hear that the phone was perfect for your brother in Mexico! It's great when a device meets all the needs without any extra fuss. Thanks for sharing, and we hope your brother continues to enjoy using it! If you're interested, please follow our official community page:
      If in case you need help, kindly visit our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the unlocked phone for a reasonable price and it worked.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Curtis, Thank you for posting your remark and we're so glad that the phone is working perfectly. It is proven that the Moto G Play 2023 is fairly priced with high-quality functions. Get to know more about the phone's features by following our official Motorola community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift and so far they like it.. is very lightweight and perfect to fit in your pocket

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, LuisM. We’re thrilled to hear that the recipient of your gift is enjoying their new phone. We’re glad to know that they appreciate its lightweight design, making it easy to carry in their pocket. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    PieceOfShit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone keeps glitching and me and freezing in the middle of doing stuff like calling out and will say I have no signal when I know I do. Overall in my eyes, this product sucks to me. I wish I could get my money back

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CoryG, we're sorry to hear that you are experiencing a glitch and that your phone freezes. Can you try to do a soft reboot on your device, by pressing and holding the power button for 10-20 seconds? Have you tried to insert the SIM card into a different device and observe if there's any improvement? In the meantime let's reset the network settings to fix the signal. To do these:
      1. Go to Settings > System > Advanced > Reset options.
      2. Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS.
      3. Touch RESET SETTINGS.
      4. Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your internet connection again.
      For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    She likes it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter picked out this one. She liked the color, size and it being unlocked. The camera is not that great but it's still recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get use to the fingerprint sensor on the power button.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MoviejunkieOne, thank you for taking the time to reach out to us, and we're sorry to hear that you can't use the fingerprint sensor on your device. Let me help you with that. Please follow the steps provided on this link to resolve concerns regarding the fingerprint sensor on your device at https://en-us.support.motorola.com/app/answers/detail/a_id/170710/~/fingerprint-security---moto-g-play---2023. For other concern please send us an email at supportforums@motorola.com.  -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G play 2023

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s a nice phone and expensive and it does the job

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're truly glad to hear your positive feedback, GlennG. We're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good ,I sent it to México for gift and I thought the y going to have problems for add a line but everything it's okay very good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but they don't have honest people there workin

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TommyA, Thank you for buying our product. We are happy to hear that you find it fine and if you ever need help, give us a holler or reach out to our official Moto G Play 2023 community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you for choosing Motorola. -Belle MotorolaMobility