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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,456 reviews
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Loyal Motorola phone user for 25 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over rated

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best picture quality for price but worth it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We appreciate your honest thoughts. While the picture quality may not be top-tier, we're glad you still find the phone worth the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Vacation must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone to take on vacation to another country if you don’t want you phone bill running sky high

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, PetajoA. We're glad to hear that you find your Motorola phone to be a great companion for traveling abroad, especially for avoiding high phone bills. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Not the smartest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone! I am not very tech savvy, but I have been able to figure this out.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NickM, Thank you for your feedback! We're thrilled to hear that you're enjoying your phone and that you've been able to figure things out. If in case you need help, kindly visit our official Moto G Play community page:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great simple phone for international family member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My uncle was visiting from Jamacia and needed a phone for him and his daughter and these worked out perfect user and price wise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone for my mother-in-law. For the price point, this phone does everything she needs it to!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the feedback, DanielleU. It's always fulfilling when we find a device that perfectly fits our loved ones' needs. If there's anything else you or your mother-in-law need assistance with regarding her new phone, feel free to reach out. Additionally, to be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a gift for my cousin and he informed me that he is having fun using it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, VictoriaO! It's always great to know that the gift you've chosen is bringing enjoyment to the recipient. Thank you for sharing this positive feedback, and I hope your cousin continues to have a great time using their new phone! He may join our official Moto G Play 2023 community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great deal good customer service and always flexible to return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor user friendliness, camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor user-friendliness with Moto UI. Camera quality average. Do not even have standard photo gallery app which is common in any Android or Apple phone since over a decade

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, TrustedBuyer. We apologize for any inconvenience you have experienced. We are continuously working to improve the user experience. Regarding the photo gallery app, we would like to inform you that Google Photos serves as the default gallery app on our devices. Google Photos offers a wide range of features including cloud backup, smart organization, and easy sharing options, providing a comprehensive solution for managing your photos and videos. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone if your kid doesn't drop it and break it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, MicheleR. We’re glad to hear you’re enjoying the phone. We know kids can be tough on devices, so we recommend checking out our durable cases for added protection. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    BEST BUY EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Location!! Awesome Experience!! Team is worked together to get everything located and purchased. Great Store Great Prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Got it as a gift for my sister. Was in and out of the store in 5 min. She loves it. Great experience and phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that your sister loves the device JesusG. Thank you for choosing Motorola mobility and for putting your trust in us. We're always here to help if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Fastest delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend this phone to anyone who is interested in getting a quality phone at a cheaper price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your enthusiastic recommendation! We're thrilled to hear that you're so satisfied with your Moto G Play and that you're willing to recommend it to others who are looking for a quality phone at a more affordable price point. Your endorsement means a lot to us, and we appreciate your confidence in our products. If you're interested, we'd like to hear your story and share it with other G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Cell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has worked well and is quick to get things loaded, which is a plus since Im in a not good reception area. I dont use alot ,other than phone for business.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JulieR, we're happy hearing this positive experience from you with your Moto G Play. It's great to hear that you can rely on this phone for business purposes. We're always here to assist you if you have any questions or concerns regarding your Motorola device. -Ythan MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Lagger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to uninstall and disable a lot of default apps that comes with the phone to get this phone to work without it being super laggy. The default apps already occupied more than half of the 32gb it comes with. I wouldn't recommend given how sluggish this phone is. Felt like I was still stuck in 2010.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VkC1, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further and address this concern. Please write us an email at supportforums@motorola.com. We'll be there to help. Thank you. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    good basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good basic phone. just what I wanted. Staff very helpful in getting sim chip and info from old phone to this new one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, AnthonyD. We are delighted to see that you are satisfied with the phone's performance and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola Moto G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and Price. 5 stars. I was able to switch things over from my old phone no problem.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the 5-star review, BrianL. We're thrilled to hear that you're enjoying the phone and that the price was to your liking. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Better Phones Out There.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to use while transferring phone numbers. Not a very good phone. I am a fan of Motorola but this one just doesn't hack it. It's just slow.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrianB, We're sorry to hear that you're experiencing performance issues with the Motorola phone you purchased. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Price quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice as all the Motorola products. Is fast and cheap. The camera could be better but for the price it's okay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I don't have any complains for now. I’d keep you all updated.

    I would recommend this to a friend