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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,452 reviews
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the unlocked phone for a reasonable price and it worked.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Curtis, Thank you for posting your remark and we're so glad that the phone is working perfectly. It is proven that the Moto G Play 2023 is fairly priced with high-quality functions. Get to know more about the phone's features by following our official Motorola community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    PieceOfShit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone keeps glitching and me and freezing in the middle of doing stuff like calling out and will say I have no signal when I know I do. Overall in my eyes, this product sucks to me. I wish I could get my money back

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CoryG, we're sorry to hear that you are experiencing a glitch and that your phone freezes. Can you try to do a soft reboot on your device, by pressing and holding the power button for 10-20 seconds? Have you tried to insert the SIM card into a different device and observe if there's any improvement? In the meantime let's reset the network settings to fix the signal. To do these:
      1. Go to Settings > System > Advanced > Reset options.
      2. Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS.
      3. Touch RESET SETTINGS.
      4. Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your internet connection again.
      For other concerns, please send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    Eh it works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great or very fast phone but works ok in a pinch.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, HeatherH. We’re glad to hear the phone is working for you, even if it’s not the fastest. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G play 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s a nice phone and expensive and it does the job

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're truly glad to hear your positive feedback, GlennG. We're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get use to the fingerprint sensor on the power button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but they don't have honest people there workin

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TommyA, Thank you for buying our product. We are happy to hear that you find it fine and if you ever need help, give us a holler or reach out to our official Moto G Play 2023 community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you for choosing Motorola. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Loyal Motorola phone user for 25 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple phone for international family member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My uncle was visiting from Jamacia and needed a phone for him and his daughter and these worked out perfect user and price wise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend this phone to anyone who is interested in getting a quality phone at a cheaper price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your enthusiastic recommendation! We're thrilled to hear that you're so satisfied with your Moto G Play and that you're willing to recommend it to others who are looking for a quality phone at a more affordable price point. Your endorsement means a lot to us, and we appreciate your confidence in our products. If you're interested, we'd like to hear your story and share it with other G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I don't have any complains for now. I’d keep you all updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Moto G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and Price. 5 stars. I was able to switch things over from my old phone no problem.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the 5-star review, BrianL. We're thrilled to hear that you're enjoying the phone and that the price was to your liking. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Gift phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Got it as a gift for my sister. Was in and out of the store in 5 min. She loves it. Great experience and phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that your sister loves the device JesusG. Thank you for choosing Motorola mobility and for putting your trust in us. We're always here to help if you have any concerns regarding your Motorola device. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    BEST BUY EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Location!! Awesome Experience!! Team is worked together to get everything located and purchased. Great Store Great Prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good emergency phone, other than that don’t buy it if you dint need it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MiriamD! We appreciate you sharing this experience. We're happy to know how satisfied you were with your recent purchase. Feel free to follow us on our official community page and get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    good basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good basic phone. just what I wanted. Staff very helpful in getting sim chip and info from old phone to this new one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, AnthonyD. We are delighted to see that you are satisfied with the phone's performance and that it meets your expectations. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Inexpensive phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my husband and I both a new phone, since purchased we have nothing had problems. Did not take them back because of the restocking fee would not be worth the refund

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, StephanieW. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Lagger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to uninstall and disable a lot of default apps that comes with the phone to get this phone to work without it being super laggy. The default apps already occupied more than half of the 32gb it comes with. I wouldn't recommend given how sluggish this phone is. Felt like I was still stuck in 2010.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VkC1, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further and address this concern. Please write us an email at [email protected]. We'll be there to help. Thank you. -Belle MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Better Phones Out There.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to use while transferring phone numbers. Not a very good phone. I am a fan of Motorola but this one just doesn't hack it. It's just slow.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrianB, We're sorry to hear that you're experiencing performance issues with the Motorola phone you purchased. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Bought as gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. She uses everyday and has not said anything bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice as all the Motorola products. Is fast and cheap. The camera could be better but for the price it's okay!

    I would recommend this to a friend
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