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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,456 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good emergency phone, other than that don’t buy it if you dint need it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MiriamD! We appreciate you sharing this experience. We're happy to know how satisfied you were with your recent purchase. Feel free to follow us on our official community page and get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Nate MotorolaMobility

  • Rated 3 out of 5 stars

    Inexpensive phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my husband and I both a new phone, since purchased we have nothing had problems. Did not take them back because of the restocking fee would not be worth the refund

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, StephanieW. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone And all these features and apps come with it. But I think the camera should be like how a iphone camera is

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lusi, It's great to hear that you're enjoying your new phone and its features! If you have any specific preferences or settings you're looking for, feel free to explore the camera app settings or check for any additional camera apps that might enhance your experience. Enjoy capturing memories with your new phone! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good phone i will tell all my friends an will be back to buy two more as gifts

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that you'll be sharing to your friends how great the phone was JulioI. Thanks in advance for buying another Motorola device. We appreciate you patronizing our mobile devices, we're always here to help if you need assistance. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    moto phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased by a friend for himself. This was not purchased by myself for my self.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Motorola is garbage !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is garbage. Still under warranty have to send it to Motorola for evaluation. The phone was getting so hot it would burn your hand. Clearly a battery issue as this is very commonly documented everywhwre on the internet. Send it in and Motorola says it is bent, they cant fix it they are sending it back...You cannot really bend a phone, its bent because tje battery is blowing out which is a known issue and a safety issue. Their reaolution is to send it back to me, why do i want it? So it can burn down my house when it finally explodes? Way to stand behind your product and acknowledge it is clearly a common issue. Do not buy Motorola garbage products.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaA, We're sorry to hear about your experience, and we understand how upsetting this must be. Please know that your safety and satisfaction are extremely important to us, and we regret that you've had to deal with this situation. We'd like this to be checked. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Glitchy. Not recommended.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy despite the updates. I would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnnN, We're sorry to hear that your experience hasn't been as smooth as it should be, even after the updates. That’s not the standard we strive for at Motorola. We appreciate your honest feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Bought as gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. She uses everyday and has not said anything bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the phone I got is pretty good and the great help I had there and it was all done and quick time thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Android owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning the system. However enjoying all of the apps it has. Lots of fun working with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this wonderful feedback that you shared with us, Blaze. We are delighted to hear you are enjoying the phone's functions, and we thank you for choosing Motorola. Please also join our official community at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle. MotorolaMobility

  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Learning all of its capabilities.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, Hometinker. We're glad to hear that your Moto G Play 2023 meets your needs, and we value your input. If you ever need help with Motorola, we're here for you. Please contact us at any moment for individualized assistance and solutions tailored to your specific needs. - Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Great budget phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for the price. Very easy to setup and get going on my network, phone was unlocked. Its not 5g but its still great LTE phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, Samedir. We're happy that you're satisfied with your purchase and the phone's price. If you're interested, we'd like to hear your story and share it with the Moto G Play community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We love to hear you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone.I would highly recommend. Great price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, ShapanD. We're delighted to hear that you're enjoying your experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Emergency phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected with plenty of storage for a budget phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonaldW! I'm glad to hear that your experience has been better than expected. Thank you for sharing your positive feedback with us. Don't forget to check out our official community page for the latest updates on Motorola Mobility trends: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Amazing phone which makes difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this phone, I realized that it was one of the best make, very strong and responded to quality requests.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Blohoso, Thank you for sharing this amazing experience with one of our phones. We are so glad that the phone is performing well and that you are happy with your choice. Thank you for trusting Motorola, and stay up-to-date with our devices, please follow our official community page:. https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for my mom. And I just ordered a laptop now I’m waiting for it to go pick it up

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LaurenL, Thanks for purchasing this phone and we appreciate you taking the time to give us very positive feedback. We're glad that you chose it for your mom. If you would like, you could join your fellow Moto G Play users on our community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    NICE PHONE FOR THE LOW PRICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS A NICE PHONE FOR THE CHEAP PRICE. MORE EXPINCE ONE THAT I HAVE AND THIS ONE IS JUST AS GOOD.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We sincerely appreciate you taking the time to share your thoughts about our product, RalphC124. We are glad that you are happy with your purchase for its price. We would like to invite you to our online community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Bargain phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very cost-effective phone. It was a sale item with a 35% discount.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Great to hear that you scored an amazing deal on your Motorola device, DJaG! We're thrilled that you chose to trust us and share your positive experience. Don't forget to stay connected with us on our official community page to stay updated on all the latest devices. Just visit https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product for its price. Durable and has expandable sd card slot to upgrade the memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much for this phone, I recommend it because it is good to use and it is good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, JuanR. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto G Play 2023 community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility