Customer Ratings & Reviews

Hi EricaT, thanks for taking the time to post this and we're sorry to hear about the experience you had on your device. You may try to Restart your phone. Sometimes, a simple restart can resolve minor software glitches. We would like to invite you joining our official community page to be updated with pour latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan

Thank you for sharing your experience, YawO. We're delighted to hear that you gifted a Motorola device to your friend and that she liked it enough to recommend it to her friends. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

We're glad to hear that the phone initially seemed to be a good choice for your daughter's Christmas gift. We're sorry to hear that you're experiencing glitches and odd behavior. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch

Hi Brian, We're sorry to hear about your experience with your phone. That’s not the experience we want for our customers, and we’d love the opportunity to help. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch

Hi Mike, We're glad to know that the phone worked seamlessly with the service in your country. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Your decision to choose Motorola devices as your gist to your family makes us happy AltheavR, thanks for putting your trust in us. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan

Hello Splatoon2, we're thrilled to hear about your positive experience. Remember, we're here for you whenever you need assistance. Feel free to check out our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en for more support. -Ythan

Hi JikarM, we're happy to hear that you had an excellent customer service when you bought the. device. Thanks for choosing us as your device provider. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan

We are so thankful for giving us a positive rating, Jonnysrodriguez. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other G Play 2023 users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza

Thanks for letting us know, Opini! We're glad to hear we exceeded your expectations. If you are interested, you can be a part of our official Motorola G Play 2023 community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle

Thank you for purchasing this phone, BarbaraO. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you so much for choosing Motorola! -Mitch

Thank you for sharing your thoughts, JuanR. We’re sorry to hear the phone didn’t quite meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be happy to help. -Mitch

We appreciate you taking the time to give us positive feedback, YoandyD. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi TiffanyW, we're happy to hear you bought a Motorola device for your mom and got the package fast and easy. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan

Thank you for choosing this product for your son, and we are happy that you see this product as a good deal except for the parental lock, which you can adjust by going to Settings > Digital Wellbeing & parental controls. If you ever need help, give us a holler or reach out to our official Moto G play 2023 community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Hello Adrys, Thank you for sharing your experience with the product. It's great to hear that you find it to be an excellent device that works with any chip. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for choosing Motorola mobility ReneeP and for sharing this experience with us. We would like to invite you to follow our official community page to get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan

Hi KrisS, We're glad that you gave us a positive rating and that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Connie, Thank you for buying this phone and for taking the time to share your feedback. We are sorry that you had this experience, and this is something that we need to further check as we stand behind our product. Please write us an email at [email protected] and tell us more about this. We will wait and assist you from there. -Belle

Hi JorgeB, We genuinely appreciate the recommendation. Thank you for the support. We are happy to hear that you are satisfied with your purchase. If you like, you can join our official community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle