Customer Ratings & Reviews

Hi Mets, we understand how frustrating it can be to have concerns with your phone, and we want to assure you that we're here to help. Our phones are built to last, and we stand behind their quality. That's why we're committed to investigating these issues thoroughly. Please send us an email at supportforums@motorola.com. -Ythan

Hi IssatouB, We're glad you like the product and that your sister loves it too. It's always great to hear positive feedback. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Lope2, We're glad to hear that you found the phone to be a good value for the price and that your purchase experience at Best Buy was smooth and convenient. If you're available, you can share your story with our G Play community. Please go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi KrisS, We're glad that you gave us a positive rating and that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for choosing this product for your son, and we are happy that you see this product as a good deal except for the parental lock, which you can adjust by going to Settings > Digital Wellbeing & parental controls. If you ever need help, give us a holler or reach out to our official Moto G play 2023 community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Hi RichardD, We're sorry to hear that you're experiencing slow browsing and crashing concerns with your phone. To provide you with further assistance and ensure we address this concern, please send us an email at supportforums@motorola.com. We'll surely help you from there. -Mitch

Your decision to choose Motorola devices as your gist to your family makes us happy AltheavR, thanks for putting your trust in us. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan

Hi Mike, We're glad to know that the phone worked seamlessly with the service in your country. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for sharing your experience, YawO. We're delighted to hear that you gifted a Motorola device to your friend and that she liked it enough to recommend it to her friends. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi EricaT, thanks for taking the time to post this and we're sorry to hear about the experience you had on your device. You may try to Restart your phone. Sometimes, a simple restart can resolve minor software glitches. We would like to invite you joining our official community page to be updated with pour latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan

We're glad to hear that the phone initially seemed to be a good choice for your daughter's Christmas gift. We're sorry to hear that you're experiencing glitches and odd behavior. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Thank you for purchasing this phone, BarbaraO. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you so much for choosing Motorola! -Mitch

Hi Straydog1975, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

We appreciate you taking the time to give us positive feedback, YoandyD. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Connie, Thank you for buying this phone and for taking the time to share your feedback. We are sorry that you had this experience, and this is something that we need to further check as we stand behind our product. Please write us an email at supportforums@motorola.com and tell us more about this. We will wait and assist you from there. -Belle

Hello Splatoon2, we're thrilled to hear about your positive experience. Remember, we're here for you whenever you need assistance. Feel free to check out our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en for more support. -Ythan

Thank you for choosing Motorola mobility ReneeP and for sharing this experience with us. We would like to invite you to follow our official community page to get updates on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan

Hi JorgeB, We genuinely appreciate the recommendation. Thank you for the support. We are happy to hear that you are satisfied with your purchase. If you like, you can join our official community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Hello Adrys, Thank you for sharing your experience with the product. It's great to hear that you find it to be an excellent device that works with any chip. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi JikarM, we're happy to hear that you had an excellent customer service when you bought the. device. Thanks for choosing us as your device provider. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan