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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,452 reviews
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    V.....E.....R.....Y S......L......O.....W

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLOW. Incredibly, aggravatingly slow. GPS is unreliable and goes crazy/ stops working at random times while I'm driving. I drive for a living. Not a great phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Straydog1975, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    moto g play 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is nice looking but just to slow and it's not upgradeable. The speaker is decent

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, EliasR. It's good to hear that you find the phone's design appealing and the speaker decent. However, it's clear that the performance concerns are really affecting your overall satisfaction. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected] and we'll assist you from there. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Truly my Best Buy this season!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed at at a great price buying a slightly used item. Thanks BB!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShaunaC, We do appreciate your support and love for our Moto G Play phone and we're happy to see that this phone meets your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Greatly recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very budget friendly smart phone! Gets the job done for when you lose your iPhone, like I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys was very nice and helpful to me getting my phone set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone MotoG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The true test will be months from now. My Samsung A13 died after just 8 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto g play phone I bought on Black Friday the price excellent sales people excellent

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your positive feeback, KimberlyG. We are glad that you are happy with your purchase. To stay up to date with our devices, please follow our official community page:
      https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, just hoping it is gsm uncloked internationally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic smartphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerat affordable smartphone, screen resolution is really nice and works smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect because is very resistente for the water. Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone very happy with my purchase I will recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ClayA, We're delighted to hear that you're very happy with your new phone! Your satisfaction means a lot, and we appreciate your recommendation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything I need and it has constant updates for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, Looksnice. We're thrilled that you find our phone to have all the features you need and that you appreciate the constant updates, especially considering the price. If you're interested, we'd like to hear your story and share it with the Moto G Play community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Very affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a super cheap phone it's great. It also has so much more memory than my last phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, RebeccaJ. We are happy to hear that you are satisfied with your purchase, and we appreciate your kind feedback. The Moto G Play 2023's phone has excellent specifications and a fair price point, making it the perfect choice. Your trust and support mean so much to us. Thank you for choosing Motorola. Please join our official community page to stay updated about our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 2 out of 5 stars

    Extraordinarily fragile -- with or without a case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *By far* the worse phone I have owned. Previous Moto's have been great values -- not this one. Extraordinarily fragile -- with or without a case and screen protector. No, I did not buy extended warranty for screen protection. This one broke after mild drop a few days after purchasing. Another mild drop, and soon after the screen imploded, went black, with no recovery. No refund (not expected), and zero credit towards another device once returned after *less* than two weeks. $125 down the drain. I will not go back to Moto at this point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Both it for my aunty and she loves it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are delighted to hear that not only did your aunt love the device, but you also got it at a fantastic deal, KameishaH. We appreciate your trust in us and for selecting Motorola Mobility as your device provider. Be sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price, its very fast. No issues with charging

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi James, your satisfaction holds immense value to us. It serves as a testament to the exceptional quality of our product and the outstanding customer service we provide. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Stay connected with us and be a part of our thriving community! -Ythan MotorolaMobility

  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Good price but missing some features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoyed that you can’t extend the base memory with sd card but otherwise a nice little phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Christjp05! We're glad to hear that you find our Motorola phone to be reasonably priced and overall nice. We understand your concern regarding the inability to extend the base memory with an SD card. We're continuously working to improve our products, and your feedback will be taken into consideration for future enhancements. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice servoc3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service exelente quality very nice telphone tu use to be great price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy that you were satisfied with the performance of your new Motorola device JoseH. Don't hesitate to reach out to us if you have any concerns regarding with it, you may follow us on our official community page to be updated with our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Simply reliable minimalistic device for a backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose as much i need for a backup phone it may be good for developing asweĺldc

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, Hello. We are thrilled to hear that the phone meets your needs. Rest assured that our phone is designed with high functionality that you can enjoy. If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

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