Customer Ratings & Reviews

Thank you for buying this phone, AngelitaR. We are thankful for your trust and that you chose Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Thank you for your feedback, MarlonB. We're glad to hear that you're satisfied with your Motorola device. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Thank you for buying this phone, IsaiahB. We are thankful for your trust and that you chose Motorola. It is also overwhelming to hear that your friend is happy with the Moto G Play (2023)'s quality and functions. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Thank you for your feedback, Christjp05! We're glad to hear that you find our Motorola phone to be reasonably priced and overall nice. We understand your concern regarding the inability to extend the base memory with an SD card. We're continuously working to improve our products, and your feedback will be taken into consideration for future enhancements. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Greetings dowj! We are delighted to hear that your recent purchase went smoothly and you had a positive experience. We sincerely appreciate you selecting Motorola Mobility as your trusted device provider. Remember, we are always available to assist you whenever you need any help. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay connected with us. -Ythan

That's definitely a convenient feature, Fatou. Having an unlocked phone gives you the freedom to use it with different carriers and in various countries without any restrictions. It's great for travel or if you ever decide to switch carriers. You can join our online community if you would like to know more about the exciting features of our devices: https://www.bestbuy.com/site/motorola-moto-g-play-2023-32gb-unlocked-navy-blue/6525883.p?skuId=6525883. -Mitch

Hi HaroldW. Thank you for buying this phone. We are glad to hear that you had a great shopping experience. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

Hi JoseP, We're glad to hear that you're enjoying your new phone from Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi MaksimR, We're delighted to hear that you're happy with the phone you have purchased. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch

Hi Charlie, thank you for the positive feedback. We are overjoyed to hear that you are satisfied with your purchase. The Moto G Play 2023 has an excellent feature that you can enjoy. Join our official Motorola online community page if you're interested: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle

We appreciate you, EnocC, for sharing your experience with us and for choosing Motorola Mobility as your device provider. Don't hesitate to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay connected with us. -Ythan

Hi TammyM, I appreciate you taking the time to share your fantastic experience with your new Motorola device. If you ever require any assistance, please don't hesitate to reach out to us. Additionally, I encourage you to follow our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en for more updates. Thank you! -Ythan

Hi Brian, We're sorry to hear about your experience with your phone. That’s not the experience we want for our customers, and we’d love the opportunity to help. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch

Thank you for sharing your thoughts, JuanR. We’re sorry to hear the phone didn’t quite meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch

Thanks for sharing this positive feedback towards your recent purchase EmmanuelN and we're fortunate for choosing Motorola mobility. To be updated in our latest devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan

Hello HarryG, Thank you for choosing Moto! We're glad to hear that our phone served as a quick replacement for your previous one. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle

Thank you, ChristopheraC, for sharing your experience with us. We truly value your feedback. If you'd like to stay connected with us, feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We look forward to seeing you there! -Ythan

Hi Siene, Thanks for bringing this to our attention, I know how concerning this problem can be. Phones do get warm and even hot, but almost never dangerously so. It is normal for a phone to get warm while charging and discharging, and the faster it is charging -- or the more power it is using -- the hotter it may get. If you are gaming streaming media navigating, etc., you should expect the phone to get warm. If your phone should ever get warm enough to be concerning, you should see a warning, and the phone is expected to shut down automatically, so it can be cool. These are rare events, but the safeguards are there. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch