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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1436 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,436 reviews
  • Rated 5 out of 5 stars

    A great budget option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great budget option! I know other brands, like Samsung and Apple, have taken over most of the cell phone industry, but I wouldn't completely rule Motorola (and their non-flagship options) just yet. Knowing that they are amongst the originals of the cell phone brands and the Android OS, what they offer is still top-notch and compared to others, at a great price. This phone is great for anyone that is even slightly below a super user. Another feature of the phone that won me over is expandable storage using a micro SD. Nice to have that option too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Decent phone for decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up open box. Works great. Decent camera. Performance is ok. Long lasting battery. Can't expect better than this at this price. Happy to had this

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that you're having fun with the device, Amit. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Moto z

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the phone. The picture is very clear sleek design. Good battery life and quick internet connection other than the hotspot being slow has been very good experience with the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TammyV, We're thrilled to hear you're enjoying your phone overall, especially its clear pictures, sleek design, good battery life, and quick internet connection. If you're interested, you may want to check our official Motorola community page of Moto owners here:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is cramped with random apps that i just have to go through and delete. the phone itself seems really nice but software wise seems rough around the edges. there's times when you scroll through your phone and it looks beautiful, and other times where it big time lags typing words into the Amazon search bar on Firefox. even though it sounds like I'm dunking on this phone i do think its worth when on sale.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback with us, Doingthisreviewforpoints. We're sorry to hear about the inconvenience caused by the pre-installed apps and the occasional lag in performance. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Phone on the budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this phone to Gift a relative. They loved it. Easy to use and navigate. Great quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, Hamza! It's always a joy when a gift is well-received, especially when it's something as essential as a phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use phone that has all the features my son wanted. Purchased at a terrific price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rednp, We're so glad to hear that the phone is easy to use and has all the features your son was looking for. It’s great to know that you also got a fantastic deal on it! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Bought for my pre-teens that are hapless and careless. Kids these days. Awful, but at least the replacement phones are sold and affordable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, KidsAreRUINERS. We're glad to hear you found great value in your phone purchase. Sounds like a solid choice for your pre-teens. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it’s price, this phone is worth buying, good battery, good camera quality ect i got for my mom and she did loved it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mahdi, We're so glad to hear that your mom is enjoying her new Motorola phone. It’s great to know that you found it to be a good value with a solid battery and camera quality. We appreciate your support and hope the phone continues to meet your family's needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed, Storage space

    Rated 5 out of 5 stars

    Great quality for the low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being upfront, the phone has miniscule storage and is a little slow. But as my only concerns with it, it's absolutely worth it for the price of $120 after tax. And i's unlocked so you can easily bring it to your carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great brand..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,for someone who just wants to have a phone without all the complications… My grandmother loves Motorola phones Very easy to understand,plus durability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Motorola - Moto G Play 2023 32GB Unlocked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola - Moto G Play 2023 32GB Unlocked is a reliable gem, aligning with my positive history with Motorola phones. Despite being a 4G device, its performance competes admirably with pricier 5G alternatives I've owned. Priced just over $100, it offers unbeatable value for those seeking a budget-friendly yet efficient phone. The unlocked feature ensures compatibility with almost any carrier, adding to its user-friendly appeal. Motorola's Moto G Play 2023 stands out as an excellent choice for individuals in need of a trustworthy and affordable smartphone without compromising on essential features or performance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GaryB, We're delighted to hear that the phone aligns with your positive history with Motorola devices and that it competes admirably with pricier 5G alternatives. Your insight into the unbeatable value it offers at just over $100 and its efficient performance is valuable feedback for us. We're glad to know that the unlocked feature enhances the user-friendly appeal by ensuring compatibility with almost any carrier. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best budget phone period

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a tank. Ive hit it with a full day and a half of heavy use between charges. I have no clue how motorola does it. Pictures are clear. Sound is loud and clean. Comes unlocked and includes a nice charger. Motorola for life....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and lightweight in size and shape ,,nice outlook

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, Muhammad. We’re glad to hear you find your phone easy to use and appreciate its lightweight design and look. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable and easy use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would not hold for 3 months but I was wrong definitely recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WellMade, Thank you for sharing your experience! We're glad to hear the device exceeded your expectations and has held up well. It's great to know you'd recommend it. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ms. Smith

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Perfect size. Has abundance of options to choose. Everyone that gave me guidance to operate had no problems. Contains everything I need in a cellphone. Actually, more than I will ever use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Satara, We're delighted you're satisfied with your new cellphone. It sounds like you've found the ideal fit for your needs, with plenty of features to explore. Enjoy discovering all its capabilities. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and camera. Obviously not the S23 ULTRA but I use for my business and works great. Battery life es super.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LordValadez. Thank you for taking the time to share your experience with one of our phones. We are glad that the phone is working as it should and that you are satisfied with your device. Thank you for choosing Motorola. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    On the fence? Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be called much more than "good" within the entire sphere of modern day cell phones. But it is a GREAT phone - for the price you pay. I bought this phone after my iPhone X was broken, and again after my iPhone 12 was stolen. So, I have purchased this phone twice already! It's my go-to "cheap phone" and I love it! Honestly, if you are switching from an iPhone, you may find there are more features relevant to you on this phone! Highly recommend to anyone who is considering purchasing. Cons: the camera is crappy. The image quality is crappy. So what? I didn't buy this phone to start a professional photography career. I will continue to use this phone as long as I can. Fantastic value!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Nice Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Picture quality is really good. Just wish it had more storage space. Great price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola Mobility and for sharing this experience Reese. I understand that you would like to have more storage space on this device, and I completely agree that this would be a great addition. I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. While I can't make any promise about this feature being implement, we are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! For other concerns, we're always here to help. -Ythan MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 2 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good cheap phone, temporarily but not good for long term use. Barley any storage space and the phone runs very slow and lags often, the battery also depletes quickly.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SamM, Thank you for your honest feedback. We're sorry to hear you're experiencing problems with storage, performance, and battery life. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Nice phone for a small budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek design, vibrant display, and impressive camera make this phone a standout choice for its price. Its user-friendly interface and reliable performance add to the overall positive experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic review, Manoudz138! We're thrilled to hear that you love the sleek design, vibrant display, and impressive camera of the phone. It's great to know that the user-friendly interface and reliable performance are also adding to your positive experience. Your feedback means a lot! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

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