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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1446 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,446 reviews
  • Rated 4 out of 5 stars

    Gets the job done.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is cramped with random apps that i just have to go through and delete. the phone itself seems really nice but software wise seems rough around the edges. there's times when you scroll through your phone and it looks beautiful, and other times where it big time lags typing words into the Amazon search bar on Firefox. even though it sounds like I'm dunking on this phone i do think its worth when on sale.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your feedback with us, Doingthisreviewforpoints. We're sorry to hear about the inconvenience caused by the pre-installed apps and the occasional lag in performance. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed, Storage space

    Rated 5 out of 5 stars

    Great quality for the low price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being upfront, the phone has miniscule storage and is a little slow. But as my only concerns with it, it's absolutely worth it for the price of $120 after tax. And i's unlocked so you can easily bring it to your carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Phone on the budget

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this phone to Gift a relative. They loved it. Easy to use and navigate. Great quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, Hamza! It's always a joy when a gift is well-received, especially when it's something as essential as a phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    It's good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took time for me to get used to it, but it's pretty good. I like how the phone informs me if I'm getting a scam call. That's important to me. And it's bigger than my other phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, User455475wintoecin0107. We're glad to hear you're enjoying your phone, especially the scam call protection feature. It can take a little time to adjust to a new phone, but we're happy to know you're finding it to be a good fit. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Motorola - Moto G Play 2023 32GB Unlocked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola - Moto G Play 2023 32GB Unlocked is a reliable gem, aligning with my positive history with Motorola phones. Despite being a 4G device, its performance competes admirably with pricier 5G alternatives I've owned. Priced just over $100, it offers unbeatable value for those seeking a budget-friendly yet efficient phone. The unlocked feature ensures compatibility with almost any carrier, adding to its user-friendly appeal. Motorola's Moto G Play 2023 stands out as an excellent choice for individuals in need of a trustworthy and affordable smartphone without compromising on essential features or performance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GaryB, We're delighted to hear that the phone aligns with your positive history with Motorola devices and that it competes admirably with pricier 5G alternatives. Your insight into the unbeatable value it offers at just over $100 and its efficient performance is valuable feedback for us. We're glad to know that the unlocked feature enhances the user-friendly appeal by ensuring compatibility with almost any carrier. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best budget phone period

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a tank. Ive hit it with a full day and a half of heavy use between charges. I have no clue how motorola does it. Pictures are clear. Sound is loud and clean. Comes unlocked and includes a nice charger. Motorola for life....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great brand..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,for someone who just wants to have a phone without all the complications… My grandmother loves Motorola phones Very easy to understand,plus durability.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it’s price, this phone is worth buying, good battery, good camera quality ect i got for my mom and she did loved it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mahdi, We're so glad to hear that your mom is enjoying her new Motorola phone. It’s great to know that you found it to be a good value with a solid battery and camera quality. We appreciate your support and hope the phone continues to meet your family's needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and camera. Obviously not the S23 ULTRA but I use for my business and works great. Battery life es super.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LordValadez. Thank you for taking the time to share your experience with one of our phones. We are glad that the phone is working as it should and that you are satisfied with your device. Thank you for choosing Motorola. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    On the fence? Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be called much more than "good" within the entire sphere of modern day cell phones. But it is a GREAT phone - for the price you pay. I bought this phone after my iPhone X was broken, and again after my iPhone 12 was stolen. So, I have purchased this phone twice already! It's my go-to "cheap phone" and I love it! Honestly, if you are switching from an iPhone, you may find there are more features relevant to you on this phone! Highly recommend to anyone who is considering purchasing. Cons: the camera is crappy. The image quality is crappy. So what? I didn't buy this phone to start a professional photography career. I will continue to use this phone as long as I can. Fantastic value!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ms. Smith

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Perfect size. Has abundance of options to choose. Everyone that gave me guidance to operate had no problems. Contains everything I need in a cellphone. Actually, more than I will ever use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Satara, We're delighted you're satisfied with your new cellphone. It sounds like you've found the ideal fit for your needs, with plenty of features to explore. Enjoy discovering all its capabilities. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use phone that has all the features my son wanted. Purchased at a terrific price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rednp, We're so glad to hear that the phone is easy to use and has all the features your son was looking for. It’s great to know that you also got a fantastic deal on it! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Nice Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. Picture quality is really good. Just wish it had more storage space. Great price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola Mobility and for sharing this experience Reese. I understand that you would like to have more storage space on this device, and I completely agree that this would be a great addition. I want you to know that we take all feedback seriously, and I will make sure to pass your suggestion along to our team. While I can't make any promise about this feature being implement, we are always looking for ways to improve our products and services based on customer feedback. Thank you for sharing your thoughts with us! For other concerns, we're always here to help. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Nice phone for a small budget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek design, vibrant display, and impressive camera make this phone a standout choice for its price. Its user-friendly interface and reliable performance add to the overall positive experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic review, Manoudz138! We're thrilled to hear that you love the sleek design, vibrant display, and impressive camera of the phone. It's great to know that the user-friendly interface and reliable performance are also adding to your positive experience. Your feedback means a lot! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Bought for my pre-teens that are hapless and careless. Kids these days. Awful, but at least the replacement phones are sold and affordable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, KidsAreRUINERS. We're glad to hear you found great value in your phone purchase. Sounds like a solid choice for your pre-teens. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Great phone, simple to use, great camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connection, camera works great, would buy this again as an affordable phone, slim, fits in your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    YOU WONT REGRET!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it The camera is Very clear and also easy to use The voice is clear when talking to someone also the battery life is awesome Love it Will recommend it to friends and families

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RatuU, We're thrilled to know that you love your new phone, especially the very clear camera, easy-to-use features, clear voice quality during calls, and awesome battery life. It sounds like it's meeting all your expectations! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good basic phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well if you need a basic device. Good for a budget conscious consumer. Motorola is terrible with software updates so expect it to be left on the OS it came with in the box or get limited updates.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AndreN, Thank you for sharing your experience. We’re glad to hear the device has been a good fit for basic use and for budget-conscious needs—that’s exactly what we aim to deliver with this model. We understand your concerns about software updates. While many of our devices receive at least two years of support, we know there's room to improve, and your feedback is important to us. It helps guide our teams as we continue to enhance the Motorola experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My Moto G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy and reliable cellphone. Touch Screen are fast and battery stays longer.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BertNyc, We’re thrilled to hear you’re enjoying your Motorola phone’s reliability, fast touchscreen, and long-lasting battery! Thank you for sharing your experience. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Motorola phone for this year i love these phones it stays charged for a very long time it takes amazing clear pictures to and it has a lot of features i would recommend this phone

    I would recommend this to a friend
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