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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,456 reviews
  • Rated 5 out of 5 stars

    Foreign travel phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves as our cell phone when we go for our foreign travels

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Retired, We are truly grateful that you took the time to write this positive review. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it except I have to keep adding my password

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price of the phone i justblove it. Thank you

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! This is such awesome feedback, Headphones. We thank you for your trust in Motorola, and we are so thrilled to hear that you love the phone. Thank you for choosing our brand, and your support means so much to us. We also encourage you to join our online community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not all that. It freezes up a lot and doesn't hold much space have to continuously erase files.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MeikoS, We're sorry to hear about your experience. Our goal is to make our customers feel satisfied and to provide a positive experience. We want to try to help and learn more about this concern. Please email us at supportforums@motorola.com at your convenience. Thank you. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone all in this it’s nice low price I loved

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YoelmisR. Thank you for sharing your positive feedback. We are glad that you are happy with your purchase. Thank you for choosing Motorola. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone app and everything working fine the

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing this good review, EddyL. We are so delighted that the phone is working well as it should and that you are happy with your selection. Thank you for choosing Motorola. If you are interested, you can share your experience on our official Motorola online community page:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Simple telephone, no problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a dependable, basic telephone. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the phone to my one of friend and he love it so much

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello BeshirA, Thank you for choosing the Moto G Play 2023 for your friend. We are so delighted to hear that your friend loves it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great phone , good quality and the price is razonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great and the service I had at Best buys was awesome!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us a perfect rating, BessM. We are pleased to hear that the phone is working perfectly as it should and that you have had an amazing experience. Thank you for choosing Motorola. Please join our official community for more details about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone. Does what it needs too. My mother uses it and has a hard time with touch screen and answering the incoming calls.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, Delicia505. We are thrilled to hear that the phone meets your phone needs. Please do not hesitate to reach out to us if you ever require any assistance. You can also visit our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    recent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and reliable phone, can be used instead of Iphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Moto G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good for phone calls and text mostly. Don't depend on GPS cause it will get you lost. Other then that it's ok so far.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to post this and for having one of our Motorola devices JavierC. Feel free to contact us if you have any concerns regarding your Motorola device. We're always here to help you. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Decent Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent phone, replaced a similar Moto that was 4g. Only complaint is App Icons don't stay where I put them and sometimes they go back to the App Store.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for writing your feedback about our product, JamesM. Sorry that you have a little difficulty with the application icons on the phone. Can you try to run the phone on Safe Mode to see if it behaves the same? We'd like to check this further, please send us an email at supportforums@motorola. com to get this sorted. We will be happy to help. Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good dependble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the money good for kids or as second phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto Cell Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great unlocked phone for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MotoPlay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A budget friendly. worth to buy and thanks to best buy for good one

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to express your thoughts about our product, BalajiB. We always aim to provide high-quality phones at reasonable rates. If you like, take a look at our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Bell MotorolaMobility

  • Rated 5 out of 5 stars

    New Cell Phone needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to get everything working but now all is working :)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SmartTVSamsung43, We appreciate you taking the time to give us very positive feedback and we're glad that everything works for you. If you have some time, you may want to take a look at our Moto G Play community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s - nice phone for what I need it for. Love the color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instruction book. Difficult to use, if you are in a app when the phone rings you can not answer the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing our phone and for sharing your feedback, DavidN. In order to be environmentally friendly, we have stopped sending user guides. We're here however to provide you with top-notch support with any and all questions that you may have. In addition, you can now access a Mobile Optimized User Guide directly on your device by going to the main application menu and selecting "Help Center". You can also view or print the manual on our website at:https://en-us.support.motorola.com/app/answers/prod_answer_detail/a_id/173698/p/11403/kw/user. For your answering phone calls concern, please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility