Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 6525883
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.
This summary was generated by AI based on customer reviews.
Spend $ on phone with better storage!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After returning a defective blu phone, I purchased this Motorola feeling confident the quality would be better. I was wrong. The problem isn't with the battery life and it's not with the camera. My problem is with the storage capacity and even with 128 SD card the phone can barely manage the apps that come with its most basic functions.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KristinC, we're really sorry to hear that your experience with our phones wasn't up to par. Rest assured, we're committed to our products and we're here to help. Shoot us an email at supportforums@motorola.com. -Ythan
- Cons mentioned:Processor speed
Terrible, but for the price its buyable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst phone i have owned. Its very slow, gets stuck eevrywhere, goes on do not desturb, shoots off calls, camera quality is terrible, doesnt work when you really need it, the slowness will test your patience. But..... for the price its probably the best there is out there.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your situation, Gmoneybuddha. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
just ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the phone is fine but the amount of nonsense apps pre installed in it is insane
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GabrielM, We appreciate the time sharing your feedback and observation of our product, we'll relay your message to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it works in another country completely unlocked
I would recommend this to a friendBudget
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just enough to exchange. Very basic phone. Used for trade in.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SudhanshuS, Thank you for sharing your feedback. It sounds like you have a basic phone for trade-in and working within a budget. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Ok phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok phone, can get laggy at times. There are very moto phones out there and probably better deals for the price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Pepe. We're glad that you gave us 4 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone at the time for what I had needed it for.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate your support and love for our Moto G Play phone, Thetopdivaalways. We're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Average phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a average phone. I went back to old phone. The salesman was helpful and went to get help to insure he was giving me correct information!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TinaB, We truly appreciate you taking the time to write this review. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle
My Mint Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good. Process was flawless. Love the phone!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BryantO, we're happy to know that you love the performance of your new Moto G Play 2023. Thank you for taking the time to share this experience with us. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Great phones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The brand new phones that I just bought from best buy are great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Fantastic, it's great to hear that you got a smooth transaction at BestBuy, we appreciate you taking the time to share how great your Moto G Play was. Feel free to contact us if you got any concerns about your Motorola device. We're here to help you. -Ythan
Works as well as expected
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchase as a temporary replacement while my regular phone was getting repaired. I would not use this for day to day work, but only as a temporary phone. Functionality is very limited.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your honest feedback, Raptor2260. We understand that this Moto G device was meant as a temporary replacement, and we’re glad to hear it met your expectations in that regard. While it may not offer all the features you would use for daily work, we hope it served its purpose well during your phone repair. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Processor speed
Moto g play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be the absolutely worst phone ive ever owned. Takes so very long to open any sites or load anything The phone freezes constantly Biggest regret purchase ive ever made
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LucinidaA, We're sorry to hear about your experience with your phone. This is certainly not the experience we want our customers to have. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. - Mitch
- Cons mentioned:Processor speed
Cheap for a reason, sooo not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my dad, it was so bad he went back to his beat down old one. Then my wife tried it. Got tired of hearing her complain every day about how slow it is, so I bought her something else. It now lives in the drawer as a spare.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ScammedbyApplecare, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
Basic Smartphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just need a phone for emergencies. I do not do a lot of web surfing.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anonymous! We're thrilled that you're enjoying your Motorola device and we appreciate you taking the time to share your experience with us. If you want to stay in the loop about our newest devices, make sure to check out our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We'd love to have you join us there! -Ythan
Sent Moto Back
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and fast delivery, but the phone is terrible. I tested the internet, photo/app transfer and features and it failed big time. The instructions and prompts leave you hanging. My 9 version Samsung Galaxy is still better. Boxed this Moto up and sent it back after 3 days of getting no where.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MRR2, we're sorry to hear that you didn't have a great experience with one of our Motorola devices and ended up returning it. We understand your frustration and we value your feedback. We're constantly striving to improve our devices and services, and we hope that you'll give us another chance to prove ourselves in the future. If you're looking to upgrade your device, we'd be honored if you considered Motorola again. Thank you for your support and for choosing Motorola. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Just average.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone for my mother. She likes it but the battery is not good.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We are delighted to hear that your Mother is enjoying her new Motorola phone, Bassey. Thank you for choosing us as your device provider. Could you please update us on the status of the device battery? We are committed to providing excellent support for our phones, and we would like to investigate this matter further. Please reach out to us via email at supportforums@motorola.com. -Ythan
- Cons mentioned:Processor speed
Phone issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone reacts very slow, it has a delay when trying to do anything with it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for bringing this to our attention, DonnieJ. We're sorry to know that you're experiencing slowness with your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/7731 and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle
Not my favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was ok. Definitely not the greatest of Motorola phones though.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mondeez, We genuinely appreciate you taking the time to share your experience, even though it didn’t meet your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Please write us an email to supportforums@motorola.com. We'll be there to help. -Kylee
Moto G Play 32gb 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great accessibility functions, phone assistance ECT
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello there, NikkiO2405! Thank you for your feedback. We're glad to hear you appreciate our accessibility features and phone assistance. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle
- Cons mentioned:Processor speed
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is the worst! It is very SLOW, even with just a few apps installed. I dropped it once, 3 days after I purchased it and it shattered, you can even see the internal components. It's complete garbage.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AnissaI. Thank you for leaving a review of our product and for taking the time to share feedback. We're sorry to hear that your device is giving you a hard time. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Belle