Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 6525883
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.
This summary was generated by AI based on customer reviews.
V
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied for what it is IfbI need a cheep reliable phone it's ok l
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate your feedback, KennethG. Thank you for choosing Motorola, it's proven that the Moto G Play 2023 has all you need with great functions for the price you paid. If you are interested in staying up-to-date with our product, please join our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Slow and laggy out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box the phone was laggy and slow. It has trouble just scrolling through the homescreen or settings app. Save youreself the money and spend a bit more on a better phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AndrewJ, Thank you for reaching out and sharing your experience with your new Motorola phone. We're sorry to hear that you’re experiencing lag and slow performance right out of the box. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
How Moto G Fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. If you're in need of a phone this will work for you.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, LilieC. Glad that you gave us 3 stars. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Moto cellphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned phone. Thought i needed new one. But it was my service that was bad.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Barber. If you need more help, you can drop us an email at [email protected]. We will be pleased to assist. -Belle
$99 special
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What do you want for a hundred bucks that's fine can't expect much
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for buying this phone, JamesB, and for giving us your rating. We truly appreciate it. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
An ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok cell for a kid that looses phones or breaks.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, Rodso. We're glad to hear that the phone is serving its purpose as a durable option for a kid. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Time will tell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an okay smart phone for the price point. It's a little touchy.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RichardC. We sincerely appreciate you taking the time to share your thoughts about our product, and we constantly work to provide good service for our product. We would like to invite you to our online community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle
Movil for kids as first movil
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this telephone for my son as his first telephone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi gallego, we appreciate you for taking the time to share how a Moto G Play 2023 becomes the first mobile phone of your son. Thank you for choosing Motorola Mobility and for putting your trust in us. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Ok phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for what it does. Not a great phone. Would not buy again
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sending us 3 stars, Gplass. We appreciate you taking the time to share your feedback with us. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
- Cons mentioned:Processor speed
The slowest phone in existence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Passing a Kidney Stone would be a faster and more enjoyable experience than ever using this phone again. It is so incredibly slow, its painful. DO NOT BUY
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jordan, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Glass os really weak
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass in this phone breaks really easy , so the company needs to improve it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AbeE, Thanks for sharing your feedback with us and we're sorry to hear about your experience, We'll be sure to forward your feedback to the appropriate team. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at [email protected]. -Mitch
Cant complain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for my 12 yr old son. Just need a phone to contact him.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback, FrancoD. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Motorola
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty sweet cheaper phone in the $100 dollar area
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the recommendation, MichaelM! A good phone in the $100 range can be a great find. It's awesome to hear that you're happy with your choice. Affordable yet effective phones are always a win! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Not a bad phone for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty good phone for a spare, don't think could use everyday.
I would recommend this to a friendgood
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.motorola g play was good,but camera was not very good
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts! We’re glad to hear you had a good experience with the Motorola G Play overall. We also appreciate your feedback about the camera performance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos
Won't blow away.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing amazing about this phone, very low-quality phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SheilaJ, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at [email protected]. -Ythan
Get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and poor touch screen response. I was not impressed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosephM, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at [email protected]. -Mitch
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes phone rings without displaying the caller. It can be defect?
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for writing this feedback, TesfaB. We're sorry that you had this experience, and we'd like to sort this out. We suggest checking that phone app notifications haven't been disabled. Touch and hold, then touch > Notifications and make sure they are on. Please also test the phone in safe mode to see if it behaves the same way. Let us know if it helps by sending us an email at [email protected]. -Belle
its just fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its not top model, they can do better job on phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MoeezR, we're glad for taking the time to reach out to us. We're happy to hear that you got one of our Motorola devices. We're always here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan
Best Buy Worst Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone ever. Package wasn't sealed and was told it was because it's open box purchase. Omg. Really? Freezes constantly. Gets hot. Box says 2022, paperwork is 2023 and stickers of have 2024. Purchased 2023. $100 for crap. This is on Best Buy not Moto phones. As a business that sells refurbished devices and makes millions of dollars, you would assume Geek Squad or techs could do better. I love all my other purchases but this is a big disappointment. My neighbor has a free government one that works fine. Go figure.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and sharing your feedback, Unhappy. We're sorry to hear about the experience you’ve had with your recent purchase. We understand that the phone should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch
