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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,452 reviews
  • Rated 1 out of 5 stars

    warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke after a year. This is why I pay for extra warranties, got the full reimbursement.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LisaG, we're really sorry to hear about the concern with your device. It's great that you have the Accidental Protection Program to cover it. If you have any other questions or concerns, feel free to reach out to us via email at [email protected]. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very dificult to understand - can not often press & find contacts - miss many calls - it goes on & on - not at all happy !! james toomey

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesT, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to look into your feedback further. Write us an email at [email protected]. We'll be there to help. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Pumpkin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this song to save my life but I have to deal with it right now because I have no money to buy a new one

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Pumpkin. We appreciate your feedback, and we'll pass it on to our team. For other concerns, please email us at [email protected] and we're always here to assist you. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Hurry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a phone that I could use to pay with other store manager rushed me out of the store without even hearing me

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry that your experience did not match your expectations, MiguelM. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Moto g Power and Moto g Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No. Way. Glass breaks easily. Sound quality, very poor. Unable to upload a photo!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CathyP, we're sorry to hear that your experience didn't meet your satisfaction. We stand by our phones and this is something we want to take a look at. Kindly send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Weak phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheaply made. Barely dropped it and whole screen is destroyed.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, Momofseven. We're sorry to hear about your experience with the phone's screen. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    The apps keeps crashing two days after buying.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is full of flaws. The day I wanted to exchange I accidently got some scrathes on the cover. Thats why I couldnt chabge it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KazisihhaburR, We appreciate your time to report this to us and we're sorry for the inconvenience this may have caused you. Did you try to contact the seller? We want to check this further because we stand behind our products. Please send us an email at [email protected] so we can look into it more thoroughly and help you more from there. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The restaurant I have ever bought in my whole life as soon as I bought it. I had to jade it forward

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LatoyaB, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Doesn't work for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bringing back horrible. It hangs up by itself in the middle of conversations and turn back in

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to know about the condition of your device where the device hangs up in the middle of the conversation Queenjahk. Let me help you with that. you may try to restart your device to eliminate all the running apps in the background. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. For other concerns, please send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    NOKIA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good i loose my money buying this item cause i didn't not it was no going to work in africa

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, CheickK. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Please do not buy even its cheaper phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor performance. many time getting hang and not able to do any operation.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MaheshN, we apologize for the disappointment you experienced. We value our phones and would like to address this issue. To assist you in resolving the hanging problem on your device, may I recommend checking if your device has the most recent software update? To do this, please navigate to your Settings > System > Advanced > System updates and ensure that all your apps are up to date. Additionally, you can try restarting your device to close any background apps. If you have any other concerns, please feel free to reach out to us via email at [email protected]. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Poor Phone to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a phone that is easy to use for someone switching to another service.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VictorA, We regret to learn that your experience with our phones was not satisfactory. We are dedicated to resolving any issues you may have. If you need assistance or have any questions, please don't hesitate to contact us at [email protected]. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Battery not lasting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’ runs down a lot taking it back to the store to change

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tare, We're sorry to hear that you're experiencing concerns with the battery life of your device. We understand how important it is to have a reliable battery, and we apologize for any inconvenience this may have caused. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the worst phone I have ever purchased. 3 words. Don't do it!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Angel, We appreciate your honest feedback about your experience with the phone. We're sorry to hear that it hasn't met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Wrong phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noooooooooooooooooooooooooo gooooooooooooooooooood

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback with us, EzequielB. This is something we want to take a look at. We stand by our phones, and we'd like to know more details. Please write us an email at [email protected] and give us more details. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Phone not good working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone be loosing network and be found dead. I’m very disappointed want to return that

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IssalatifZ, We're sorry to hear about your experience. Allow us to help. Can you confirm if this happens at every location? Please try to reset the network settings for your Bluetooth connection, this will remove all network settings, including saved WiFi networks and Bluetooth connections. Go to Settings > System > Advanced > Reset options> Touch Reset Wi-Fi, mobile & Bluetooth > Touch Reset Settings. Then turn off/on your phone and see if it has the same thing. Please let us know if you still need any further assistance by sending an email to [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    NOMO!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SIM CARD PIN broke off first day!! That's it!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FayeS, we deeply regret the unfortunate incident that occurred with your device. Our utmost priority is to assist you in resolving this issue promptly. We kindly request you to reach out to us via email at [email protected]. Rest assured, we are committed to providing you with the necessary support. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    First and last motorola product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash phone. Apps close randomly. Screen flickers. Never buying motorola again.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback with us, Lior. We are truly sorry for the inconvenience you have experience. This is something we want to take a look at, as we stand by our phones and we'd like to sort this out. Please write us an email at [email protected] and tell us more details. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is garbage wont even connect to google. Being returned

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JeffM, We're sorry to hear that you're experiencing difficulties with your phone, and we apologize for any inconvenience it has caused. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Dont get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible phone. Bad . Reception amd wont stay connected to wii

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElizabethkA, we're sorry to hear that you are experiencing concern about the phone's reception. Is this a concern since the first day you got the phone? Let me help you with that. Let's reset the network settings. Go to Settings > System > Advanced > Reset options. Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. Touch RESET SETTINGS. For other concerns, please send us an email at [email protected]. -Ythan MotorolaMobility

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