Customer Ratings & Reviews
- Model:
- PAVA0005US
- SKU:
- 6525883
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.
This summary was generated by AI based on customer reviews.
Awful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Barely works, you can find a better phone for this cheap
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OwenM, We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We always aim to provide phones that meet our customer’s needs, and it’s concerning to hear that your phone isn’t performing as expected. We stand behind our products and we would like to help you get this sorted. Please email us at supportforums@motorola.com for us to further assist you. - Mitch
Y'all suck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Talk sold me wrong my phone was a stylus an u guys refuge to switch an y'all broke my old phone taking my SIM card out bad business
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hey there, MichaelB! We're really sorry to hear that your experience with our phones wasn't up to par. We want you to know that we're fully committed to our products, and we're determined to make things right for you. Have you already contacted the place where you purchased the phone? They're the best people to help you out and provide the necessary assistance. If you haven't, we strongly recommend reaching out to them. Should you have further questions, please send us an email at supportforums@motorola.com. -Ythan
not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having issues with phone white screen. i am getting a white screen
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you are experiencing white-screen concern with your Moto G Play 2023. We would like the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Aria
Motorola phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third phone since Oct 6th and it does not work correctly either. This is the worst company ever.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, WandaG. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please send us an email at supportforums@motorola.com. We'll be there to help. -Belle
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very dificult to understand - can not often press & find contacts - miss many calls - it goes on & on - not at all happy !! james toomey
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JamesT, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to look into your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle
Pumpkin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this song to save my life but I have to deal with it right now because I have no money to buy a new one
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Pumpkin. We appreciate your feedback, and we'll pass it on to our team. For other concerns, please email us at supportforums@motorola.com and we're always here to assist you. -Belle
warranty
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This broke after a year. This is why I pay for extra warranties, got the full reimbursement.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LisaG, we're really sorry to hear about the concern with your device. It's great that you have the Accidental Protection Program to cover it. If you have any other questions or concerns, feel free to reach out to us via email at supportforums@motorola.com. -Ythan
Hurry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a phone that I could use to pay with other store manager rushed me out of the store without even hearing me
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry that your experience did not match your expectations, MiguelM. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Moto g Power and Moto g Play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No. Way. Glass breaks easily. Sound quality, very poor. Unable to upload a photo!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CathyP, we're sorry to hear that your experience didn't meet your satisfaction. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
The apps keeps crashing two days after buying.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is full of flaws. The day I wanted to exchange I accidently got some scrathes on the cover. Thats why I couldnt chabge it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KazisihhaburR, We appreciate your time to report this to us and we're sorry for the inconvenience this may have caused you. Did you try to contact the seller? We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more from there. -Belle
Phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The restaurant I have ever bought in my whole life as soon as I bought it. I had to jade it forward
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LatoyaB, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
Weak phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cheaply made. Barely dropped it and whole screen is destroyed.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, Momofseven. We're sorry to hear about your experience with the phone's screen. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Doesn't work for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bringing back horrible. It hangs up by itself in the middle of conversations and turn back in
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to know about the condition of your device where the device hangs up in the middle of the conversation Queenjahk. Let me help you with that. you may try to restart your device to eliminate all the running apps in the background. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
NOKIA
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good i loose my money buying this item cause i didn't not it was no going to work in africa
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, CheickK. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Please do not buy even its cheaper phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor performance. many time getting hang and not able to do any operation.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello MaheshN, we apologize for the disappointment you experienced. We value our phones and would like to address this issue. To assist you in resolving the hanging problem on your device, may I recommend checking if your device has the most recent software update? To do this, please navigate to your Settings > System > Advanced > System updates and ensure that all your apps are up to date. Additionally, you can try restarting your device to close any background apps. If you have any other concerns, please feel free to reach out to us via email at supportforums@motorola.com. -Ythan
Poor Phone to use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a phone that is easy to use for someone switching to another service.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VictorA, We regret to learn that your experience with our phones was not satisfactory. We are dedicated to resolving any issues you may have. If you need assistance or have any questions, please don't hesitate to contact us at supportforums@motorola.com. -Ythan
Wrong phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noooooooooooooooooooooooooo gooooooooooooooooooood
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback with us, EzequielB. This is something we want to take a look at. We stand by our phones, and we'd like to know more details. Please write us an email at supportforums@motorola.com and give us more details. -Belle
Don't waste your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the worst phone I have ever purchased. 3 words. Don't do it!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Angel, We appreciate your honest feedback about your experience with the phone. We're sorry to hear that it hasn't met your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Battery not lasting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’ runs down a lot taking it back to the store to change
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tare, We're sorry to hear that you're experiencing concerns with the battery life of your device. We understand how important it is to have a reliable battery, and we apologize for any inconvenience this may have caused. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Phone not good working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone be loosing network and be found dead. I’m very disappointed want to return that
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi IssalatifZ, We're sorry to hear about your experience. Allow us to help. Can you confirm if this happens at every location? Please try to reset the network settings for your Bluetooth connection, this will remove all network settings, including saved WiFi networks and Bluetooth connections. Go to Settings > System > Advanced > Reset options> Touch Reset Wi-Fi, mobile & Bluetooth > Touch Reset Settings. Then turn off/on your phone and see if it has the same thing. Please let us know if you still need any further assistance by sending an email to supportforums@motorola.com. We'll be glad to help. -Mitch