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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1456 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the Moto G Play 2023's overall performance, battery life, camera quality, and ease of use. Many also appreciate the screen size, price, and included features. However, some customers have expressed concerns regarding the processor speed and limited storage space. Additionally, a few users feel the memory and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,456 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Blessedphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good buy ,and the price is so good for this phone which I bought for my Dad who is ninety years old and he loves it, he is in another country and call me on Whatsapp video every other day, I am a cancer patient and he like the idea of seeing me when n we talk.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    C+ Smartphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is totally okay. It does phone things. Make calls? Absolutely! Send Texts? You bet? Do much else that a "smartphone" would traditionally do? Well...... It's pretty slow and drags quite a bit when anything trying to move between apps or within apps there's quite a bit of lag and delay. That said, if you're looking to tech detox, this could be a good fit. Otherwise, Samsung Galaxy or iPhone 14 this is not.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, ZTMerrynarrow. It sounds like it's functional for basic tasks like calls and texts, but when it comes to more advanced smartphone features, it falls a bit short with lag and delays. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Like the color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy everything that I've seen so far about it also like the video the size of the screen

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your feedback, PatriciaV! I'm glad to hear you're enjoying everything you've seen so far, especially the video and screen size. We appreciate your input. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Elle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat it for the price. Solid phone. The phone is intuitive and transferring data is a breeze with no hiccups.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the positive review, RonaldC. We're happy that you're satisfied with your purchase and the phone's price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Memory, Processor speed

    Rated 1 out of 5 stars

    It well ring when someone calls, thats about it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to begin. Well for starters lets get the only two good things about it out of the way. It has a big battery, and when someone calls you, it should ring like its supposed to. Now for the bad. The phone has serious memory issues. Cant watch more then 30 YouTube shorts before the videos start lagging out, freezing the video playing audio only. You can't open up two apps at the same time without each app refreshing every time you go back to it. Makes it really annoying if you're trying to let's say do two step login or something with a email code because every time you'll try to open up the other app again to type in the code sent you the app restarts completely and you'll start all over again. It's super sluggish like horribly sluggish like a 2008 computer that's so slow you just want to smash. Needed a phone temporary for a few days while my new ones in the mail. This is probably the worst phone I've ever used in my life.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Phil9871, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 4 out of 5 stars

    Great phone overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. Wish it had more storage/memory. Aesthetically pleasing and I love the fact that it is unlocked.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DelphineE. We are so grateful for the wonderful feedback that you shared with us. We are thrilled to learn that you are satisfied with the phone's performance and quality. It is our pleasure to have you as a valued member of the Motorola family. We kindly invite you to join our official community and share your experience with other Moto users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A MOTO WITH MOJO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Moto G phone. It's my second one and for the price you can't beat it. Easy to use and a good camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Phone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are good and the price was right. We had the phone before.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Motorola phone and enjoying it. I have told my family all abot the deals at Best Buy. And if they need any house hold appliances or phone stop there first.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your positive feedback means a lot to us PatsyB, it only proves that you were satisfied on your recent purchase. We're always here to assist you if you have any concerns regarding your Motorola device, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the phone is very good for older person. I bought it for my mother. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my phone and very happy I brought it too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YolandaD, It's great to know that you like your phone and that you're happy with your purchase. Having a phone that meets your needs and brings you joy is always a fantastic feeling. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except it kicks me out of all Facebook games

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello user389671, We appreciate you taking the time to share your feedback. Sorry to hear that you're having concerns when using Facebook Games. We suggest restarting your device to see if it can help resolve temporary glitches that might be causing the problem. If the problem persists, write us an email at supportforums@motorola.com. We'll be there to help. -Iza MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good smart phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone for basic users , high battery life good screen resolution.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HarikrushnaG. It brings us great joy to hear that you are enjoying your phone's features, and we appreciate the positive feedback you provided. We would also like to invite you to join our official community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Awesome phone for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone arrived intact , on time and fully functional. it was an excellent price for an unlocked phone. im very happy with my purchase

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi micmacirq, we're happy that you received your package on time and that you were happy on your purchase. We're always here to help if you need assistance on your Motorola device. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone, slow shipping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased with phone and performance, although I did have to remove a lot of bloatware. Also, promised next-day shipping actually took 4 days to arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, but buy from best buy, not motorola

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for the coin, just make sure you buy it from best buy, dont buy directly from motorola, there customer service reps are coo-coo nuts.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this wonderful rating, Packersfan036. We're delighted to hear that you're happy with your purchase and the phone's features. If you're interested, we'd like to hear your story and share it with other users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. We love to hear from you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a good phone that doesn't break the bank, this phone is it! Call quality is excellent. The camera is excellent.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chad44, We appreciate you taking the time to give us positive feedback and we're glad that you're satisfied with the phone's feature and price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola gplay 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone I've had in quite awhile. Charges very quick. And battery life is also very good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Your satisfaction brings happiness to us CellularMotorolagplay2023, we're glad you love how your new Motorola device works. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Becka

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to use. Battery doesn't last quite as long as I expected but overall this is a great phone and well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone like new. I needed an unlocked phone and this was a perfect low cost option.

    I would recommend this to a friend